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Centurion Hotel & Spa Ueno Station

3.5 star property
Hotel with a restaurant, a quick walk to Ueno Zoo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centurion Hotel & Spa Ueno Station

Indoor spa tub
Lake
Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult
Combined shower/bathtub, spring water bathtub, free toiletries
Front of property - evening/night

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant
The price is NZ$144
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
6-8-16 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ameyoko Shopping District
    2 min walk
  • Ueno Park
    4 min walk
  • Ueno Zoo
    6 min walk
  • Tokyo (HND-Haneda)
    33 min drive

Room options

View all photos for Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room (1 Double Bed), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (1 Double Bed), Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room (1 Bunk Bed), Non smoking - Annex

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room (1 Bunk Bed), Non smoking - Annex

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 12 sq m
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 25 sq m
  • Sleeps 7
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Queen Room (1 Queen Bed), Non Smoking

Standard Queen Room (1 Queen Bed), Non Smoking

Standard Queen Room (1 Queen Bed), Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 19 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

Desk, iron/ironing board, free WiFi, bed sheets

Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room (2 Semi Double), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (2 Semi Double), Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 19 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 38 sq m
  • Sleeps 10
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Cabin Room -Non Smoking (2 Bunk Bed)

Cabin Room -Non Smoking (2 Bunk Bed)

Cabin Room -Non Smoking (2 Bunk Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 12 sq m
  • Sleeps 6
  • 2 Single Bunk Beds

View all photos for Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 27 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 34 sq m
  • Sleeps 8
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 10 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Bidet
Shower/bath combination
  • 38 sq m
  • Sleeps 10
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Japanese Style Double Room (1 Double Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Japanese Style Double Room (1 Double Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Japanese Style Double Room (1 Double Bed) Non Smoking - Annex - Extra bed is from 3rd Adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Similar properties

Front of property - evening/night

Centurion Hotel Ueno

Free WiFi
Air conditioning
Laundry
Housekeeping
3.8 out of 5, Good, (1002)
The price is NZ$109
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Centurion Hotel Ueno

About the area

Tokyo

Centurion Hotel & Spa Ueno Station puts you in the heart of Tokyo, within just a 10-minute stroll of Suzumoto Theater and Ueno Zoo. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, multilingual staff and luggage storage. Other amenities include laundry facilities, a water dispenser and a lift. .Sights within a 10-minute walk of this 3.5-property class Ueno hotel include Benten-Do Temple and National Museum of Western Art.

What's nearby

  • Ueno Park - 4 min walk
  • Ueno Zoo - 6 min walk
  • Sensoji Temple - 3 min drive
  • Tokyo Dome - 3 min drive
  • Tokyo Skytree - 4 min drive

Getting around

  • Keisei-Ueno Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • ‪立飲み カドクラ - ‬1 min walk
  • ‪麺処花田上野店 - ‬1 min walk
  • ‪福しん - ‬1 min walk
  • ‪立ち飲みたきおか - ‬1 min walk
  • ‪スシロー - ‬2 min walk

About this property

Centurion Hotel & Spa Ueno Station

Hotel with a restaurant, a quick walk to Ueno Zoo
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Centurion Hotel & Spa Ueno Station.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 93 guestrooms or units
  • 7 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Centurion Hotel & Spa Ueno Station offers 93 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, spring water baths, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centurion Hotel Ueno Station
Centurion Ueno Station
Centurion Hotel
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel Spa Ueno Station
Japan
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel & Spa Ueno Station Hotel
Centurion Hotel & Spa Ueno Station Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Centurion Hotel & Spa Ueno Station?

Centurion Hotel & Spa Ueno Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centurion Hotel & Spa Ueno Station?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Centurion Hotel & Spa Ueno Station on 6 Jan 2025 start from NZ$144.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Centurion Hotel & Spa Ueno Station?

The closest beach to Centurion Hotel & Spa Ueno Station is Odaiba Beach Park (8.7 km).

Are there hot tubs in the rooms at Centurion Hotel & Spa Ueno Station?

No, but there are spring water baths in the guestrooms.

Does Centurion Hotel & Spa Ueno Station serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at Centurion Hotel & Spa Ueno Station?

No, Centurion Hotel & Spa Ueno Station does not offer an airport shuttle service.

Is there a bar or restaurant at Centurion Hotel & Spa Ueno Station?

Yep, you can grab a meal at Centurion Hotel & Spa Ueno Station's onsite restaurant.

What time are check-in & check-out at Centurion Hotel & Spa Ueno Station?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centurion Hotel & Spa Ueno Station?

No, pets are not allowed.

Centurion Hotel & Spa Ueno Station Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1004 reviews" "
Rating 8 - Good. 355 out of 1004 reviews" "
Rating 6 - Okay. 166 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience in an Hotel that we ever had. Thank to all the staff for the great service. They were very friendly and great. We loved the bathroom and the bedroom. The bed was super comfortable we sleep like a baby. The outside bath was a nice experience as well as the Onsen. The area is very nice for some shopping , see the museums and some shrines. The park it's just minutes away and it's a great for a walk after a dinner.
Stayed 1 night in Sep 2024

8/10 Good

Si Thu

Liked: Staff & service
Sofa needs to be clean deeply.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Amenities, property conditions & facilities
All good except the room is too small
Stayed 3 nights in Sep 2024

2/10 Terrible

Babina, oceanside

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property rating was above 8 some decided to book it. We arrived midnight and were super tired. However, the property was in a very bad condition. Outdated furniture, laminated ceiling walls, outdated old carpet, small bathroom not to mention middle of the night AC started leaking and then stopped working. It was a nightmare. The front desk person was nice and assisted as much as he could, cleaned up and brought fans. It was all so super inconvenient that we checked out the morning. Got refunded only for 1 night even though the facility was absolutely ridiculous. Never expected a hotel of this standard in Japan. Huge disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Voytek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small.comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
A great location. 6 mins walk from Ueno Station. It is surrounded by restaurants and shops. The room is small but good enough for 1 night.
Stayed 1 night in Aug 2024

8/10 Good

Mingang

Travelled with family
Great location
Stayed 3 nights in Aug 2024

8/10 Good

ALY

Liked: Cleanliness, amenities
The hotel was just OK unfortunately we didn’t have the opportunity to use the spa. The beds were super comfy and really nice pillows compared to the other hotels. We stayed at your our trip in Japan. In the bathroom was super clean and super small. The hotel in general was looking a little bit tired and could use a facelift
Stayed 1 night in Aug 2024

8/10 Good

Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice public bath. Helpful staff. Clean and comfortable bed.
Stayed 3 nights in Aug 2024

8/10 Good

Thu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Checking in and out easy. Clean and comfy. Public bath is quite decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Thin walls, noisy, completely outdated
Stayed 3 nights in Aug 2024

8/10 Good

Cassandra Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small but cozy.
Stayed 3 nights in Aug 2024

6/10 Okay

WAI SUM

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is separated from main building and no reception counter nor receptionist. Always saw outside people get in without access card.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

HILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Chun Season

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend all people stay their hotel.
Everything is CLEAN and people very Nice and Kind
Stayed 6 nights in Jul 2024

10/10 Excellent

Toru, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room. Nice bath on the second floor. We could not shut out the lights from outside completely (by curtains), but we were able to sleep fine. Front desk workers were really nice.
Stayed 2 nights in Jul 2024

4/10 Poor

Yao

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chi Chun Season

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

KEVIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation for two in a room way too small, they don't replace the towels the next day apparently but you can get some at the lobby. The SPA is the good point of this hotel and around you can find hundred of various kind of restaurant. Two station are near by as well.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a Superior Queen room on the main building, level 5. It was cozy for 2 adults and 2 kids. They changed the sitting bench to and extra bed. There was no closet or drawers to unpack clothes. There was one little table, about 3 square feet, for everything - tissue box, alarm clock, hot water maker. The bathroom was small but clean. Everything was made by Toto. The bathroom unit itself was made by Toto and the floor is elevated, so for a regular person, it can feel pretty tight. It is very convenient to the shopping areas, and the Okachimachi and Ueno Stations. There's a lot of small restaurants, but because they allpw for smoking, there are no minora allowed.
Stayed 14 nights in Jul 2024

6/10 Okay

FENG, Chandler

Travelled with family
Liked: Cleanliness, amenities
Overall we enjoyed our stay with several notes/exceptions: 1. There is no room for extra luggage. We booked a family room for three and there is just enough space for three carry-on bags squeezed into the space in the narrow hallway just below the hangars. Don't bother taking anything out as there is no room elsewhere. Our toiletry bags had to be left on the tiny desk. 2. Don't bother using the shower if you are a wide-framed, i.e. above-average American like my husband, 5'10", 240 for reference. You won't fit in the narrow tub. Thankfully the bathhouse downstairs serves the purpose and we really enjoyed using it. It's perfect to soak away your fatigue after a day of exploring the city. 3. Had a mildly annoying experience with a middle-aged male staff one evening after asking for bath towels for use at the bathhouse. The towels were stacked right behind the reception counter and my husband had no issue requesting them the day prior. However when I did, I was asked to show the room key even though we were wearing the hotel yukata (bath robes). Once verified as hotel guests, he reluctantly handed the towels over with a remark that this was an exception, to what? No sign was posted anywhere that we were supposed to bring the towels from our room with us. Wouldn't have raised my eyebrow if he had shown a little friendliness. To be fair, other staff have been very nice and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Jamie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
If you get the annex building, you have to go across the street to get to the public bath. The bath itself had issues with the lockers being too small and only having 4 places to wash before entering, so there could be waiting times to entere
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruben

Stayed 2 nights in Jul 2024

10/10 Excellent

Yat Ming Edmund

Stayed 7 nights in Jul 2024