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Hotel The Celestine Ginza

4.0 star property
Hotel with a 24-hour front desk, a short walk to Ginza Six

Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
Lobby
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
The current price is NZ$622
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Hibiya Park
    ‪5 min walk‬
  • Ginza Six
    ‪6 min walk‬
  • Ginza Wako Building
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 31.3 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 31.3 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 34.2 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 34.2 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Accessible Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Queen Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 47.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Twin Room, 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Corner Twin Room 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bath and shower
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Queen Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Corner Twin Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2
  • 2 Single Beds

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4.6 out of 5, Wonderful, (800)
The price is NZ$699
for 1 room
includes taxes & fees
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About the area

Tokyo

Hotel The Celestine Ginza places you in the centre of Tokyo, within just a 15-minute stroll of popular places like Ginza Six and Tokyo International Forum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, GINZA CASITA, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and noon. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Ginza hotel include Tokyo Imperial Palace and Tokyo Tower.

What's nearby

  • Ginza Six - 6 min walk
  • Tokyo International Forum - 11 min walk
  • Tokyo Imperial Palace - 20 min walk
  • Tokyo Tower - 2 min drive
  • Nippon Budokan - 4 min drive

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 7 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪ボクデン銀座店 - ‬1 min walk
  • ‪PUKUPUKUいっぱし - ‬1 min walk
  • ‪銭函バーベキュー 銀座店 - ‬1 min walk
  • ‪豚骨醤油ラーメン 銀八商店 - ‬1 min walk
  • ‪銀座カシータ - ‬1 min walk

About this property

Hotel The Celestine Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 104 guestrooms or units
  • 14 levels
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel The Celestine Ginza offers 104 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GINZA CASITA

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children
  • Self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel The Celestine Ginza?

Hotel The Celestine Ginza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel The Celestine Ginza?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel The Celestine Ginza on 24 Feb 2025 start from NZ$622.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel The Celestine Ginza?

Yep, Hotel The Celestine Ginza has a self car park for JPY 2500 per night.

Are there any beaches close to Hotel The Celestine Ginza?

The closest beach to Hotel The Celestine Ginza is Odaiba Beach Park (4.5 km).

Does Hotel The Celestine Ginza serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 6:30 AM and noon.

Is there a free airport shuttle available at Hotel The Celestine Ginza?

No, Hotel The Celestine Ginza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel The Celestine Ginza?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel The Celestine Ginza?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel The Celestine Ginza?

No, pets are not allowed.

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 529 out of 700 reviews
Rating 8 - Good. 136 out of 700 reviews
Rating 6 - Okay. 24 out of 700 reviews
Rating 4 - Poor. 6 out of 700 reviews
Rating 2 - Terrible. 5 out of 700 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellently positioned in Ginza. The room was comfortable but a bit small. The bathroom was good. The bar had a fantastic view. The dining option was very expensive- we didn’t indulge.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confortable well services hotel with everything you need and extremely helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Brianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but not as nice as other Celestine properties
Stayed 3 nights in Oct 2024

8/10 Good

Demecco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice but the highlight was definitely the staff. They were so kind and welcoming! I’d stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2024

10/10 Excellent

Idalmis, MIRAMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive and caring. Property is well taken care off. Everything was on point. Walkable distance to Ginza shops. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

yumi

Liked: Staff & service, amenities, property conditions & facilities
Efficient way of using space and hotel employees.
Stayed 2 nights in Oct 2024

6/10 Okay

Xiao hang

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Josh

Disliked: Cleanliness
This hotel feels quite tired and outdated. A bit grubby in places
Stayed 1 night in Oct 2024

8/10 Good

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property for the price point. The restaurant was fantastic. Second time having Italian in Japan and it was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip

Very good hotel well located. Surrounding area safe & lively. Rooms excellent. Breakfast good. Staff very helpful and supportive during the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Celestine Gion is an amazing property in a historical and quaint neighborhood. There is plenty to do (e.g., temples, shrines, bakeries, tea houses, restaurants etc.) within walking distance and coming back to the hotel after sightseeing in the heat of August was pure bliss. As soon as you step in, there's a feeling of total serenity. The fragrance used in the lobby was an absolute favorite for our family of 4 and we ended up buying related products to bring home. The rooms were very clean and comfortable with plenty of toiletries, nice teas, coffees etc. We made good use of the public bath (sento) - it was the perfect place to relax after a busy day. They do offer free guided walks on certain days and we thoroughly enjoyed the experience. The shuttle service to the train station was also very convenient. And finally, a special thanks to the personnel. Always welcoming, attentive and courteous - they made our stay in Kyoto very memorable and we look forward to going back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good and relaxing 3 day stay. All staff were extremely polite and helpful , good amenities in the bathroom , umbrella , coffee & tea facilities The room size is sufficient for a couple nights stay and a twin room didn’t feel claustrophobic in any way Reception was helpful in answering any queries I had and also helped to fill in the luggage transport forms on my behalf to ensure the correct destination hotel was written in Japanese. Highly recommend as a base to explore Ginza / Tsukiji market and metro is 5 min walk at Shimbashi St I would 100% stay at this hotel again because of the level of service provided and the comfort of the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great location with a short walk to the Imperial Palace grounds.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location and the staff were very friendly.
Stayed 8 nights in Jul 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of Ginza. A very short walk to countless bars, restaurants and shops. At night we found all of our rooms very quiet and comfortable. We opted for superior corner twin rooms, which were worth the extra cost. They were spacious by European standards and were immaculate and had every facility you could ever want. Housekeeping standard was very high. Breakfast is served on the 14th floor and is essentially 3 choices. The quality is very high and all the staff are very kind. If you are staying there for more than a few nights it can be slightly repetitive. One thing to note is that we were provided with a “welcome free drink” voucher each to use in the upstairs bar. When we had our drink (which was very nice) the bartender asked us if we would like another drink before he closed. We all had another drink and then when the bill came we had been charged a cover charge each, despite being hotel guests. We found that quite unusual to be charged to drink at your own hotel bar.
Stayed 4 nights in Sep 2024

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice for staying GINZA, Tokyo Everything is walking distances Great staffs ♥️
Stayed 2 nights in Sep 2024

10/10 Excellent

Wang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to ginza. Staff always eager to help and fluent in English.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yijin

Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for restaurants, bars and shopping.... all walkable wuthin 10 mins
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay 2 days here from 8/25 to 8/26, first when I come it’s surprise me because there is no smoking free room left and the service girl recommended 2 beds room instead of one bed room but it’s smoking free , need to pay more money, I agree to do it. After take look the room surprise me again for no table, no meeting area, no gym .. but the front desk lady give me another recommendation for bigger room and have desk I can work , but when open the room , no chair… I almost want to leave right away! But the hotel service attitude make me stay… so I feel very good for 2 days stay and I say thanks for hotel all people warm service! Rochard
Stayed 2 nights in Aug 2024