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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$582
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Hikarie
    ‪5 min walk‬
  • Cerulean Tower
    ‪8 min walk‬
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower booth only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

2 restaurants, breakfast served

Shibuya Excel Hotel Tokyu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1507)
The price is NZ$637
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Shibuya Excel Hotel Tokyu

About the area

Tokyo

A luxury stay in Tokyo awaits you at SHIBUYA STREAM HOTEL. You'll be 0.7 km (0.4 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shibuya hotel, you'll be 3 km (1.8 mi) from Tokyo Midtown and 3 km (1.9 mi) from National Stadium.

What's nearby

  • Shibuya Crossing - 8 min walk
  • National Stadium - 4 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

What is the cancellation policy at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on 16 Mar 2025 start from NZ$582.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SHIBUYA STREAM HOTEL?

Yep, SHIBUYA STREAM HOTEL has a self car park for JPY 2800 per night. Onsite parking is limited.

Are there any beaches close to SHIBUYA STREAM HOTEL?

The closest beach to SHIBUYA STREAM HOTEL is Odaiba Beach Park (7.3 km).

Does SHIBUYA STREAM HOTEL serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SHIBUYA STREAM HOTEL?

No, SHIBUYA STREAM HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at SHIBUYA STREAM HOTEL?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHIBUYA STREAM HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SHIBUYA STREAM HOTEL?

No, only service animals are allowed.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Florencio

Good area anywhere for subway and food amazing…
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on top of the JR line for Narita Express at Shibuya Station, the convenience of not having to lug our luggage across multiple train stations is enough reason to stay here. Easy walk to other point of interest in Shibuya. Property was clean and spacious. Highly recommend.
Stayed 4 nights in Nov 2024

8/10 Good

Ching Tiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n.a.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Miriam

Stayed 4 nights in Oct 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

lillian

Stayed 3 nights in Nov 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Stream! Will definitely come back on our next trip to Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Antony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of food options in the hotel itself, great location, beautiful rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a second time around and the service was just as amazing.

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were spacious and the view was great. Staff were very nice and provided amenities more than I expected. I would absolutely come back here.

10/10 Excellent

Liza

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location! We really enjoyed our stay, especially with the whole of Shibuya right there to explore and proximity to public transportation was amazing. Our room was clean, quiet, and had an amazing view of Shibuya. Staff was also great and let us leave our luggage at the hotel after we checked out and were waiting on our flight. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Candy, Alameda

Liked: Staff & service, property conditions & facilities
Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities at the hotel were top notch. Big kudos to the breakfast staff and friendly front desk. The amenity kit in the lobby was convenient. The room colors and decor were sophisticated and really set the mood for our trip. Highly recommend and will be back!
Stayed 6 nights in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property. Officially our favorite Shibuya area hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort of Home Inside a Japanese Mall
I actually love this hotel. It's sort of like being in Vegas, because it's attached to a mall, and you never really have to leave. You can also get to the train station without leaving the building, which is kind of amazing. It means that you have access to great coffee, excellent food, etc. without having to wander. Normally, I would hate this idea. But if you're just getting your feet under you in Tokyo, it doesn't hurt. Of course we DID explore a ton, but it was nice to have the convenience of all that's in the Shibuya Stream. I didn't know that's what I was signing up for but I'm glad I did. The rooms are decent sized for Japan. Clean, all the amenities you could need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to locate, hotel very close to the center of Shibuya and right next to many metro/railway lines. The rooms compact but not too small, with facilities and common areas feeling very new and well kept.
Stayed 13 nights in Oct 2024

10/10 Excellent

Ada

Liked: Staff & service, property conditions & facilities
Loved everything about this property!! Conveniently situated at Shibuya Station which made it really easy for a newbie to get around Japan!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and explore Tokyo for the first time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back!!! Ahhhmazing :)
Amazing hotel!!! Perfect location. Will definitely stay here again. Be sure to take the train directly to the hotel. It is extremely easy!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Gideon

Travelled with partner
Liked: Cleanliness, amenities
Very close by to the station and shopping area. The restaurant on the 2nd. Floor and 3rd. Floor is very good. We were not told we can get discount as the hotel customer and we only found out at the last day. I saw most of my transactions shows Stream Hotel which are our dinner and lunch transactions. So technically the hotel own those restaurants. The carpet in the room seems dirty and needs to be washed.
Stayed 4 nights in Nov 2024