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Smile Hotel Sugamo

3.0 star property
Tokyo hotel in Toshima with 24-hour front desk and restaurant

Photo gallery for Smile Hotel Sugamo

Lobby
Lobby sitting area
Down duvets, memory-foam beds, in-room safe, desk
Reception
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$109
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Sunshine Aquarium
    ‪4 min drive‬
  • University of Tokyo
    ‪5 min drive‬
  • Sunshine City Shopping Mall
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Memory foam bed
Bidet
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Down duvets, memory-foam beds, in-room safe, desk

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Memory foam bed
Bidet
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Down duvets, memory-foam beds, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Adjacent Single Rooms-Non-Smoking

Down duvets, memory-foam beds, in-room safe, desk

Adjacent Single Rooms-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Double Room

Down duvets, memory-foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

APA Hotel Sugamo Ekimae

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is NZ$176
for 1 room
includes taxes & fees
10 Mar - 11 Mar
APA Hotel Sugamo Ekimae

About the area

Tokyo

At Smile Hotel Sugamo you'll be 3.8 km (2.4 mi) from Tokyo Dome and 4.1 km (2.5 mi) from Waseda University. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Toshima hotel include Tokyo Imperial Palace and Sensoji Temple.

What's nearby

  • Tokyo Dome - 5 min drive
  • Sunshine City Shopping Mall - 6 min drive
  • Waseda University - 7 min drive
  • Ueno Park - 7 min drive
  • Nippon Budokan - 9 min drive

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Tokyo (HND-Haneda) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪金のジンギ - ‬1 min walk
  • ‪ふれあい酒場 ほていちゃん 巣鴨店 - ‬1 min walk
  • ‪星乃珈琲店巣鴨店 - ‬1 min walk
  • ‪寿や 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Tokyo hotel in Toshima with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Sugamo also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Tokyo hotel is smoke free.

  • 126 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
Smile Hotel Sugamo offers 126 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. A pillow menu is available. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Smile Hotel Sugamo?

Smile Hotel Sugamo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smile Hotel Sugamo?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Smile Hotel Sugamo on 9 Mar 2025 start from NZ$108.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smile Hotel Sugamo?

Yep, Smile Hotel Sugamo has a self car park for JPY 2000 per night.

Are there any beaches close to Smile Hotel Sugamo?

The closest beach to Smile Hotel Sugamo is Odaiba Beach Park (12 km).

Are there hot tubs in the rooms at Smile Hotel Sugamo?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Smile Hotel Sugamo?

No, Smile Hotel Sugamo does not offer an airport shuttle service.

Is there a bar or restaurant at Smile Hotel Sugamo?

Yep, you can grab a meal at Smile Hotel Sugamo's onsite restaurant.

What time are check-in & check-out at Smile Hotel Sugamo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Smile Hotel Sugamo?

No, pets are not allowed.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 584 reviews
Rating 8 - Good. 240 out of 584 reviews
Rating 6 - Okay. 73 out of 584 reviews
Rating 4 - Poor. 16 out of 584 reviews
Rating 2 - Terrible. 3 out of 584 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

8/10 Good

YEE LING SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are friendly. Went there early to store my luggage and when I'm back from my sightseeing, my luggage was already in the room. You have to leave your key on the front desk each time you leave. Hotel is near the train station. Along the hotel street there are eateries. 24hr seiyu store where you can get most of the items. There is a nice sandwich shop just opp family mart. Sugamo shopping street ard 15 min walk. There's also KFC, BK and Mac nearby (near the main road). Room is nice and the rm corridor is wide and somewhat long enough for my 24" luggage to open fully. Any bigger than 24", I don't think you can open full. Air con is centralized. Means you can't control hot or cold air. It gets warm pretty fast even when setting is low. Luckily window can be open but not full (to let in cold air). Note there is a catch on the latch to release the lock when closing the window. It can be a little noisy at night if you open the window. Tub's height is low, which I liked. Unlike others hotel's tub, which is high, and I often trip myself when getting out of the tub. This hotel does daily cleaning. The cleaning time starts from 9am. I happen to stay on the top floor. Often find myself trying to get up early so cleaners can clean up my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

YUNGHUAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable here, they give you a water every night you stay and the staff responds rapidly with any questions or assistance.
Stayed 4 nights in Oct 2024

10/10 Excellent

LENNART

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, but bathroom had a leak and extremely small. It is not safe in my opinion that you need to climb into the bathroom. No spout to fill the bathtub, and need to use the shower head to do it.
Stayed 3 nights in Oct 2024

8/10 Good

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

dai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Tout le séjour était très bien. Juste ne pas indiquer dans le gps l'adresse fournie sur hôtels.com mais directement Smile hôtel Sugamo
Stayed 3 nights in Oct 2024

10/10 Excellent

KEIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was adequately sized. The only thing I found a little disappointing was the room was really hot, even with airing it out with the window open and trying to use the air conditioner. Apart from that, a great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
도쿄에 자주 방문하는데 특별한 일 없으면 늘 여기 머뭅니다. 모닝커피도 맛있고 각 방이 창문이 열려서 환기도 잘 됩니다. 직원들 친절하고 역에서 도보 1분거리, 대형슈퍼마켓 및 편의점도 1분거리.. 나리타 하네다 어떤 공항과도 멀지 않은 최고의 조건입니다.
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Hiu Tung Joe

Stayed 5 nights in Aug 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to Sugamo station with tons of great dining options nearby. Also 30 seconds away from a FamilyMart which is really convenient for a quick breakfast on the go.
Stayed 6 nights in Aug 2024

10/10 Excellent

Wing

Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, staff were amazingly hospitable.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap stay with all you need
All in all I liked this stay because it was fairly economical considering how expensive Japan can be. This hotel allows you to have your own space and gives you the basics you need to survive. It was a little annoying when the reception kept calling me at noon asking if I wanted my room cleaned (at midday) when I had my "don't disturb" sign up, however this was quite thoughtful. I think I would stay here again on balance though - thanks so much!
Stayed 8 nights in Jul 2024

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice people
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
로비에 있는 커피머신에서 무료로 맛있는 커피를 매일 마실 수 있습니다. 매우 친절하고 깨끗합니다. 스가모역 1분 거리.. 세이유 슈퍼마켓 1분 거리..
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Especially the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel, it was really clean and the staff were very friendly. The room was perfect for one person and the hotel is only a couple minute walk from the Yamanote line. They never responded to my message asking if I could drop my bags off before check in, but when I showed up they let me check in early without me even asking. My only complaint is that the towels smelled weird, like dogs or cheese. I got a new towel every day and every single one was like that, but you can’t smell it until it’s wet.
Stayed 5 nights in Jun 2024

8/10 Good

Ken Wai Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
good location. 24-hour supermarket, restaurants and the train station are just nearby. Although the room is small, it got all the things you need.
Stayed 4 nights in Jun 2024

8/10 Good

Li Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024