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Allure Hotel & Apartments

4.5 star property
Luxury Townsville hotel in South Townsville with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Mountain view
Desk, laptop workspace, blackout curtains, soundproofing
Coffee/tea maker, electric kettle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • Free WiFi
The price is NZ$139
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    16 min walk
  • Masala Indian Cuisine
    2 min walk
  • Townsville Station
    4 min drive
  • Townsville, QLD (TSV)
    17 min drive

Room options

View all photos for Studio Twin

Studio Twin

Studio Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 127 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King

Studio King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Blackout curtains
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
TV
  • 99 sq m
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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for 1 night
includes taxes & fees
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About the area

Townsville

A luxury stay in the heart of Townsville awaits you at Allure Hotel & Apartments. Within steps you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute stroll. Highlights at this hotel include an outdoor swimming pool, free self-parking and a conference centre. .Enjoy the gym and pool loungers. A meeting room, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville hotel include Museum of Tropical Queensland and Queensland Country Bank Stadium.

What's nearby

  • Museum of Tropical Queensland - 16 min walk
  • Queensland Country Bank Stadium - 17 min walk
  • Castle Hill - 2 min drive
  • Magnetic Island Ferry Terminal - 2 min drive
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 17 min drive

Restaurants

  • ‪Wild Rice Laos & Thai Cuisine - ‬11 min walk
  • ‪IMC Steak House - ‬5 min walk
  • ‪Molly Malones Irish Pub - ‬16 min walk
  • ‪Zambrero Townsville - ‬12 min walk
  • ‪Grill'd - ‬7 min walk

About this property

Allure Hotel & Apartments

Luxury Townsville hotel in South Townsville with free parking
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 45 guestrooms or units
  • 8 levels
  • Built in 2014
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Frequently asked questions

What is the cancellation policy at Allure Hotel & Apartments?

Allure Hotel & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Allure Hotel & Apartments?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Allure Hotel & Apartments on 7 Jan 2025 start from NZ$138.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Allure Hotel & Apartments?

Yep, Allure Hotel & Apartments has a free self car park. Onsite parking is limited.

Are there any beaches close to Allure Hotel & Apartments?

The closest beach to Allure Hotel & Apartments is The Strand Beach (1.9 km).

Does Allure Hotel & Apartments have a pool?

Allure Hotel & Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM.

Is there a free airport shuttle available at Allure Hotel & Apartments?

No, Allure Hotel & Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Allure Hotel & Apartments?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Allure Hotel & Apartments?

No, only service animals are allowed.

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 673 reviews" "
Rating 8 - Good. 242 out of 673 reviews" "
Rating 6 - Okay. 76 out of 673 reviews" "
Rating 4 - Poor. 22 out of 673 reviews" "
Rating 2 - Terrible. 24 out of 673 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hema

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Di

Disliked: Cleanliness, staff & service, property conditions & facilities
As we were a late checkin (late by under 1 hr), we were told that we were supposed to recieve an email with details on how to get our key, but sadly we didnt. We sent messages and called to confirm this, but got no reply. When we arrived, we called the after hours number on the door and the fellow promptly helped us over the phone. It was a little time consuming due to their confidentiality policies (which is good - but bad when you are running late and want to get into your room quickly). We were only given 1 key, so as my husband needed to go grab our stuff from the car in the rain, I had to sit in the dark as everything turned off and there was very limited light. We sent a message but no reply. The room was very small and musky; but the bed was very comfortable. I thought (by the photos and description), we'd get a balcony and a view of the mountain; but we only got a stuffy small room with a window, facing a daycare centre and the road. Luckily we were only staying for 1 night. We were told upon departure (she was a lovely lady), because we chose 1 bedroom, this is what you get. P.s. As we were returning from our event to Allure, we spoke to a gentleman. He too got frustrated because he too was a late checkin with no email (same day as us), and noone answered his calls. Apparently he was there for a while at the front door. He didnt know what to do, because he too didnt recieve an email. We felt his frustration and pain. We dont think we will stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Terrible service. Were not informed of amenities, how to use card passes etc. Complained about our room was dirty, air conditioner didn’t work - doors were damaged and walls were dirty. Checked out a day early and was told a manager would call us. It’s been 4 days and have not been contacted.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean comfortable
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Nice stay. Staff friendly & accomodating. Easy access to city, strand & restaurants. Would stay again
Stayed 7 nights in Sep 2024

6/10 Okay

David

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Studio apartment was clean and the bed comfortable.Easy walk into the CBD, or to the stadium. Staff were friendly and helpful. Note, they advertise foxtel pay tv channels but that is only if you have your own paid account with the ap, so not really available (slightly deceptive). Studio was not serviced daily but that is OK, easy enough to get extra toiletries etc from reception.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiarna

Stayed 2 nights in Jun 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unit, comfortable, great view. Well located near shops and restaurants. Only issue was that onsite parking was not guaranteed.
Stayed 3 nights in Sep 2024

8/10 Good

paramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 1 night in Aug 2024

10/10 Excellent

Ulamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment Highly recommend
Stayed 7 nights in Sep 2024

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Travelled with family
I couldn't check in, I was sent no information, the app gave me no option and no one answered the emergency phone so I had to spend an extra $60 booking somewhere else at midnight after trying to get in for over an hour. I've been refunded and they've apologised but it wasn't a great experience for my daughter and I.
Stayed 2 nights in Sep 2024

10/10 Excellent

SLUMBERCORP AUST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom apartment which was lovely, spacious, comfortable and clean. Thankyou.
Stayed 1 night in Aug 2024

6/10 Okay

Ann-Marie

Liked: Cleanliness, staff & service
My room was clean but it was odd that it had a sort of self catering feel with cutlery and plates but no cooking facilities. The room wasn’t serviced due to covid times? And if I had used plates etc, I’d have to wash them in the bathroom sink. Reception only opened 9-5 and cafe opened limited hours and not every day. It was a mix of hotel and apartments but it’s like it couldn’t make up its mind and therefore didn’t really cater for either needs! It was fine but odd!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Faris

Stayed 1 night in Jul 2024

10/10 Excellent

Nyomi

Stayed 1 night in Jun 2024

8/10 Good

Charmaine

Liked: Staff & service
Disliked: Room comfort
Bit of good and bit of could-be-improved
The service I received initially was exceptional! I wanted to check in early and they made every possible accommodation for me and specially cleaned a room for me to get into as soon as possible. The staff were friendly and exceptionally helpful and hospitable. The bed however was not very comfortable. It was probably quite old and needs either a topper or to be replaced. The room was not serviced at all. A service/freshen would have been appreciated even if it was only every three days. After an 8-day stay it felt quite stuffy. The location was fantastic! I walked into the city most days. Restaurants, pubs and eating places were sooo convenient!
Stayed 7 nights in Jun 2024

8/10 Good

Seng Wei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay just over priced
Overall good location and good stay, just didn’t feel like it was worth it for the price we paid.
Stayed 3 nights in Jul 2024

8/10 Good

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean however quite tired considering what we paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean big rooms
Stayed 1 night in Jun 2024