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Oaks Townsville Gateway Suites

4.0 star property
Riverfront Townsville aparthotel in South Townsville with free parking

Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
Fridge, toaster, freezer
Balcony
Reception
Laptop workspace, iron/ironing board, WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
The current price is NZ$204
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
2 Dibbs Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    ‪9 min walk‬
  • Castle Hill
    ‪14 min walk‬
  • The Strand Beach
    ‪15 min walk‬
  • Townsville, QLD (TSV)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Freezer
  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room (No Housekeeping Service)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Freezer
  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Laptop workspace, iron/ironing board, WiFi, bed sheets

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedrooms Apartment

Laptop workspace, iron/ironing board, WiFi, bed sheets

Three Bedrooms Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedrooms Apartment

Laptop workspace, iron/ironing board, WiFi, bed sheets

Two Bedrooms Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom River View

Laptop workspace, iron/ironing board, WiFi, bed sheets

One-Bedroom River View

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Townsville

At Oaks Townsville Gateway Suites you'll be within a 20-minute stroll of popular places like Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. Highlights at this aparthotel include an outdoor swimming pool and in-room balconies. .Each apartment features WiFi, a flat-screen TV and a hairdryer. A fridge, an iron/ironing board and a wardrobe or cupboard are also available. .This smoke-free aparthotel offers a fitness centre, dry cleaning/laundry services and tour/ticket assistance. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 5-minute walk of this 4-property class South Townsville aparthotel include Perc Tucker Regional Gallery and Maritime Museum of Townsville.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Castle Hill - 14 min walk
  • The Strand Beach - 15 min walk
  • Magnetic Island Ferry Terminal - 15 min walk
  • Queensland Country Bank Stadium - 18 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Victoria Bridge - ‬5 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬5 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬4 min walk

About this property

Oaks Townsville Gateway Suites

Riverfront Townsville aparthotel in South Townsville with free parking
Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness centre. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

  • 88 guestrooms or units
  • 9 levels
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Oaks Townsville Gateway Suites offers 88 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 88 units
  • 9 floors
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Frequently asked questions

What is the cancellation policy at Oaks Townsville Gateway Suites?

Oaks Townsville Gateway Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Gateway Suites?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Gateway Suites on 2 Mar 2025 start from NZ$204.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Gateway Suites?

Yep, Oaks Townsville Gateway Suites has a free self car park.

Are there any beaches close to Oaks Townsville Gateway Suites?

Yep, Oaks Townsville Gateway Suites is a short 15-minute walk from The Strand Beach.

Does Oaks Townsville Gateway Suites have a pool?

Oaks Townsville Gateway Suites has an outdoor pool.

Does Oaks Townsville Gateway Suites have a waterslide?

No, there is no waterslide at Oaks Townsville Gateway Suites, but Strand Waterpark is a short 17-minute walk away.

Is there a free airport shuttle available at Oaks Townsville Gateway Suites?

No, Oaks Townsville Gateway Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Townsville Gateway Suites?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Gateway Suites?

No, pets are not allowed.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1171 reviews
Rating 8 - Good. 410 out of 1171 reviews
Rating 6 - Okay. 107 out of 1171 reviews
Rating 4 - Poor. 40 out of 1171 reviews
Rating 2 - Terrible. 20 out of 1171 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Stayed 1 night in Dec 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, room comfort
Friendly helpful staff, no problems at all. Clean and comfortable
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Shoshanna

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
You need more information on guests rooms about the hotel and facilities. But overall really nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice with new carpet. Staff were very friendly. Parking available. Pool water needs to be more clearer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Travelled with partner
Two huge issues…Internet is absolutely terrible…requested ice from front desk & was told we have no ice machine in the building…neither acceptable
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb location for restaurants. Close to everything. Super friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was perfect for us, met all our needs. Kitchen was great.
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Keith David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all needs/spacious room/pool clean Need to fix gym equipment.
Stayed 5 nights in Sep 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. The employees were great, always smiling and helpful. Room was clean, anytime we needed anything there was very little wait time. Can’t say enough about how we were treated.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Amenities
Nothing to complain about
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel, Cairns North

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Susan

Business traveller
Disliked: Cleanliness
Great Location for bars and restaurants.
We chose the Oaks as we had stayed there many years ago and we knew there would be bars and restaurants very close to the accommodation. The property has aged and needs a good renovation. Check in was brilliant and efficient, they also called earlier in the day to confirm the bedding configuration that I had requested but didn't end up needing. The unit could do with a good clean. The bathroom had mold in the grout and when I tried to clean it off with the washer most came off so I don't think the cleaners had even tried, there must have been something they cleaned with on the shower floor as myself in the ensuite and my son in the 2nd bathroom almost slipped when we stepped in for our showers. The skirting boards need dusting as does the window sills. There were lights that the bulbs needed changing, blinds that were worn and starting to get holes in them, the bed and pillows weren't too bad as it will never be like home. The kitchen tap dripped and the uht milk was in date but was bloated so I wasn't game to drink it. Parking was included so that was a plus for the accommodation as well. We didn't venture anywhere else in Townsville as we were just passing through but the location is great for a quick stop with the bars and food so conveniently close.
Stayed 1 night in Jul 2024

8/10 Good

Mick

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness
Nothing!!! aircon dripping mould everywhere mould in aircon vents not ice at reception phones don’t work beds had insects overall poor experience
Stayed 1 night in Jul 2024