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Pinnacle Hotel at the Pier

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Superior Room, 1 King Bed, Balcony
View from property
Spa
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is NZ$257
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪13 min drive‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

North Vancouver

At Pinnacle Hotel at the Pier you'll be 3.8 km (2.3 mi) from Vancouver Waterfront and 4.2 km (2.6 mi) from Canada Place Cruise Ship Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Lobby Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 8000 square feet (743 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .You'll be 4.3 km (2.7 mi) from Canada Place and 4.5 km (2.8 mi) from Vancouver Convention Centre with a stay at this 4-property class Lower Lonsdale hotel.

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.3 km
  • Canada Place Cruise Ship Terminal - 13 min drive - 11.0 km
  • Port of Vancouver - 13 min drive - 11.2 km
  • Canada Place - 14 min drive - 11.3 km
  • Vancouver Waterfront - 14 min drive - 11.6 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver International Airport (YVR) - 49 min drive

Restaurants

  • ‪JOEY Shipyards - ‬3 min walk
  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪Earnest Ice Cream - ‬2 min walk
  • ‪South Castle Korean Restaurant - ‬4 min walk
  • ‪The Lobby Restaurant and Lounge - ‬1 min walk

About this property

Pinnacle Hotel at the Pier

Eco-certified hotel with fitness centre and sauna
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Similar properties

Room, 2 Double Beds, Patio

Pinnacle Hotel Harbourfront

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 6,499 reviews
The price is NZ$359
includes taxes & fees
28 Apr - 29 Apr
Pinnacle Hotel Harbourfront

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

What is the cancellation policy at Pinnacle Hotel at the Pier?

Pinnacle Hotel at the Pier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on 28 Apr 2025 start from NZ$257.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pinnacle Hotel at the Pier?

Yep, Pinnacle Hotel at the Pier has a covered self car park with in/out privileges for CAD 37.76 per day.

Are there any beaches close to Pinnacle Hotel at the Pier?

The closest beach to Pinnacle Hotel at the Pier is English Bay Beach (5.4 km).

Does Pinnacle Hotel at the Pier have a pool?

Yep, and guests love it! Pinnacle Hotel at the Pier has an indoor pool.

Is Pinnacle Hotel at the Pier family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Pinnacle Hotel at the Pier is a hit with families.

Does Pinnacle Hotel at the Pier serve breakfast?

Yep, our visitors enjoy the cooked-to-order brekkie here! Available daily between 6:30 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Pinnacle Hotel at the Pier?

No, Pinnacle Hotel at the Pier does not offer an airport shuttle service.

Is there a bar or restaurant at Pinnacle Hotel at the Pier?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pinnacle Hotel at the Pier?

Furry friends are welcome at Pinnacle Hotel at the Pier, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1306 out of 1751 reviews
Rating 8 - Good. 311 out of 1751 reviews
Rating 6 - Okay. 86 out of 1751 reviews
Rating 4 - Poor. 16 out of 1751 reviews
Rating 2 - Terrible. 32 out of 1751 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maricel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. Food at the restaurant was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Lyudmila, Auburn

Travelled with partner
Liked: Staff & service
The hotel was cozy but could use some upgrades. Overall the room was not bad, had a great view of the pier. Mattress and pillows hard like a rock.
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Jan 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Just a couple of comments. Seems they rent out the pool to a swim club throughout the week so our time in the hot tub was not relaxing at all with swim coach yelling and blowing his whistle the whole time. Also had a weird experience ordering room service. Couldn’t get through on the phone so called front desk for assistance. They put in the order for us then said they’d call to let us know when it was ready for pick up. I thought this was odd and clarified I’d heard correctly. Yes they did not provide room service to the rooms anymore (or right now)so I’d have to go pick it up in the lobby. When I said I was already in my pyjamas and did not want to leave the room they did make it right and delivered the food to the room . Way to go front desk !! But my only comment would be to state this clearly on the “room service” menu or somewhere in the room so people know before they plan their meal and evening. All in all great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pinnacle in North Vancouver is our go to hotel. We’ve had a bad experience here! Highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location, always activities and outdoor market taking place right outside the hotel. The Seabus to downtown , was amazing bonus. Easy and fast transport to and from the airport with Sea Bus and train.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spontaneous weekend getaway this was a great place and so convenient. We had been there a couple of weeks ago for brunch and Craig made it wonderful and we had to go back! Thanks Craig for your great smile and service.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonja

Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

We have stayed at the pinnacle by the pier in north Vancouver a few times and us always excellent especially the staff … so helpful and kind
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful rooms, awesome staff, really nice pool/sauna. Only flaws were that the bed was a bit uncomfortable (hard), and $3 for the bottles of water in the rooms is a bit much. Am I spoiled to assume a nice hotel would provide free water?
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Property conditions & facilities
Location, Cleanliness, Location
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruslan

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Stayed 3 nights in Jan 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and we loved hotel. We’ll be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities
Stayed 2 nights in Jan 2025

8/10 Good

Mr

Liked: Cleanliness, staff & service
The view
Stayed 1 night in Jan 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here
Stayed 1 night in Jan 2025