River Rock Casino Resort

4.0 star property
Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Interior
Interior entrance
3 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
The price is NZ$222
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • The Buffet at River Rock
    1 min walk
  • Bridgeport Station
    3 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Marina View Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - queen
Separate bedroom
Premium bedding
Bathrobes
  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - queen
Separate bedroom
Premium bedding
Bathrobes
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Richmond

River Rock Casino Resort places you in the heart of Richmond, connected to a railway/underground station and 1.8 km (1.1 mi) from McArthurGlen Designer Outlet. Highlights at this resort include 3 restaurants, a full-service spa and a casino. .A day of pampering at Absolute Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Curve Restaurant & Lounge, is open for dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the indoor swimming pool, marina, gym and Hot tub. Other amenities include a conference centre and a coffee shop/cafe. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Richmond City Centre resort include BC Place Stadium and Rogers Arena.

What's nearby

  • Richmond Night Market - 6 min walk
  • McArthurGlen Designer Outlet - 5 min drive
  • BC Place Stadium - 15 min drive
  • Rogers Arena - 16 min drive
  • Canada Place Cruise Ship Terminal - 17 min drive

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver International Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

What is the cancellation policy at River Rock Casino Resort?

River Rock Casino Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Rock Casino Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on 23 Dec 2024 start from NZ$193.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Rock Casino Resort?

Yep, River Rock Casino Resort has valet parking for CAD 33.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to River Rock Casino Resort?

The closest beach to River Rock Casino Resort is English Bay Beach (10.1 km).

Is there a spa on site at River Rock Casino Resort?

Yep, Absolute Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does River Rock Casino Resort have a pool?

Yep, and guests love it! River Rock Casino Resort has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does River Rock Casino Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at River Rock Casino Resort?

River Rock Casino Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes River Rock Casino Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at River Rock Casino Resort.

Is River Rock Casino Resort family-friendly?

You bet! With amenities such as a waterslide and an indoor pool, it's no surprise that River Rock Casino Resort is a hit with families.

Does River Rock Casino Resort serve breakfast?

Yeah, English brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at River Rock Casino Resort?

No, River Rock Casino Resort does not offer an airport shuttle service.

Is there a bar or restaurant at River Rock Casino Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at River Rock Casino Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at River Rock Casino Resort?

Cats and dogs are welcome at River Rock Casino Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3310 out of 6972 reviews" "
Rating 8 - Good. 1911 out of 6972 reviews" "
Rating 6 - Okay. 942 out of 6972 reviews" "
Rating 4 - Poor. 491 out of 6972 reviews" "
Rating 2 - Terrible. 318 out of 6972 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The phones in the room did not work. We asked for them to be fixed numerous times and nothing. I ordered a glass of wine at the buffet that was $12 a glass the waitress brought me a different wine than I ordered an said the bartender says it’s a good on when I opened the bill to leave I saw the wine was $21 dollars a glass not what I asked for and nothing special
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter

Disliked: Staff & service
The staff went out of their way to be nasty
Stayed 1 night in Sep 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a stop over while traveling. Clean room, places to eat, and quiet rooms
Stayed 1 night in Sep 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
The bed in our room was extremely comfortable and the room was very clean and spacious.
Stayed 1 night in Sep 2024

8/10 Good

Leona

Good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Elvira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my deep disappointment with the experience my partner and I had during our stay on the night of August 31st, Iwhich was meant to be a special occasion as it was our wedding night. We booked a suite, expecting a comfortable and memorable stay, but unfortunately, we encountered several issues with the room. The mattress was extremely uncomfortable, and worse, the linens, including the flat sheet, fitted sheet, duvet cover, and pillowcases, had a strong, unpleasant odor—resembling either human sweat or a musty smell. It was unbearable. We contacted room service to request fresh linens, but it took approximately 30 minutes for someone to come. When the attendant finally arrived, it was clear he did not understand our request. We had to explain and point out what we needed, but even then, he only returned with a woollen blanket. After more explanation, he finally brought us a fitted sheet, but by this time, it was already 2 a.m. We were exhausted, so we had no choice but to change the fitted sheet ourselves and remove the stinky duvet and flat sheet. We ended up using the woollen blanket for the rest of the night. This experience completely ruined what was supposed to be a special and intimate night for us. We did not expect this level of service, especially on such an important occasion. I hope you take this feedback seriously and improve the quality of both your room conditions and staff training to ensure other guests don’t face the same disappointment.
Stayed 1 night in Aug 2024

2/10 Terrible

Phaedra

Stayed 1 night in Aug 2024

10/10 Excellent

Kirstin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely room but overall a little dusty. Kicked up my allergies a bit. When I fluffed the pillow in the bed, a puff of dust came out. Overall, I would stay again and would recommend.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine and VERY convenient for transit and YVR but food at facility VERY limited and of low quality.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah B

Stayed 1 night in Aug 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are friendly and accommodating. Room was clean and ready when we got there. Location is great as it's right near the train that will take you into Vancouver. However, for the love of god PLEASE get better pillows for the beds. It felt like sleeping in a rock all night!
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebeca

Liked: Staff & service, property conditions & facilities
Amazing 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kathryn

Stayed 1 night in Aug 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice to stay with the Skytrain attached to the property. Not many options walkable around, but with Skytrain access, this should not be a problem. Room was perfect and quiet, and staff are professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Li

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family loved staying at the River Rock Casino Resort! The pool and the water slide were a hit with the kids, and the Skytrain station is a couple steps away which is convenient. There is also guest parking. Rooms were clean and spacious, and staff is very friendly. We would go back again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it's right at the sky train start for quick access for Vancouver! The staff is super helpful as well!
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. No negative comment!
Stayed 1 night in Sep 2024

8/10 Good

Patricia, Mansfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms definitely need updating . Wallpaper peeling off the wall in bedroom. Same carpet, furniture and pictures on the wall that were there for the last many years we have stayed there.
Stayed 3 nights in Sep 2024