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River Rock Casino Resort

4.0 star property
Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Interior
Indoor pool
3 restaurants, breakfast served
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • Gym
The price is NZ$171
includes taxes & fees
22 Jan - 23 Jan

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    ‪5 min walk‬
  • Richmond Night Market
    ‪6 min walk‬
  • Aberdeen Centre
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Premium bedding
Separate bedroom
Private bathroom
  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Premium bedding
Separate bedroom
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Sandman Signature Vancouver Airport Hotel & Resort

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (2824)
The price is NZ$252
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Sandman Signature Vancouver Airport Hotel & Resort

About the area

Richmond

River Rock Casino Resort places you in the heart of Richmond, connected to a railway/underground station and 1.8 km (1.1 mi) from McArthurGlen Designer Outlet. Highlights at this resort include 3 restaurants, a full-service spa and a casino. .A day of pampering at Absolute Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Curve Restaurant & Lounge, is open for dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the indoor swimming pool, marina, gym and Hot tub. Other amenities include a conference centre and a coffee shop/cafe. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Richmond City Centre resort include BC Place Stadium and Rogers Arena.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 5 min walk
  • Richmond Night Market - 6 min walk
  • McArthurGlen Designer Outlet - 5 min drive
  • BC Place Stadium - 15 min drive
  • Canada Place Cruise Ship Terminal - 17 min drive

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver International Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

What is the cancellation policy at River Rock Casino Resort?

River Rock Casino Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Rock Casino Resort?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on 22 Jan 2025 start from NZ$142.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Rock Casino Resort?

Yep, River Rock Casino Resort has valet parking for CAD 33.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to River Rock Casino Resort?

The closest beach to River Rock Casino Resort is English Bay Beach (10.1 km).

Is there a spa on site at River Rock Casino Resort?

Yep, Absolute Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does River Rock Casino Resort have a pool?

Yep, and guests love it! River Rock Casino Resort has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does River Rock Casino Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at River Rock Casino Resort?

River Rock Casino Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes River Rock Casino Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at River Rock Casino Resort.

Is River Rock Casino Resort family-friendly?

You bet! With amenities such as a waterslide and an indoor pool, it's no surprise that River Rock Casino Resort is a hit with families.

Does River Rock Casino Resort serve breakfast?

Yeah, English brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at River Rock Casino Resort?

No, River Rock Casino Resort does not offer an airport shuttle service.

Is there a bar or restaurant at River Rock Casino Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at River Rock Casino Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at River Rock Casino Resort?

Cats and dogs are welcome at River Rock Casino Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3706 out of 7656 reviews" "
Rating 8 - Good. 2071 out of 7656 reviews" "
Rating 6 - Okay. 1020 out of 7656 reviews" "
Rating 4 - Poor. 519 out of 7656 reviews" "
Rating 2 - Terrible. 340 out of 7656 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maxine

Poor bathroom lighting
Stayed 2 nights in Oct 2024

6/10 Okay

Patrick

Stayed 2 nights in Sep 2024

8/10 Good

YONGWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always are the key to a stress free stay! The hotel is clean and they offer a nice bottle of water or a cup of tea or coffee in the room after s as long journey it’s appreciated.
Stayed 3 nights in Oct 2024

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The directions etc for the restaurants are not clear. We were in the old tower. The room is run down. There is no view. Coffee maker didn’t work Had this place booked for January. Already cancelled it. Would not come back again
Stayed 1 night in Oct 2024

10/10 Excellent

jungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Shaleen

Stayed 1 night in Sep 2024

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Room with View: 5/5 Room cleanliness: 4/5 Parking: Free parkade or valet Amenities: 2/5 because pool slide was out of service that weekend Buffet: 2/5 Staff: 4/5 (they really tried) Made reservation a few months in advance for a weekend getaway with the family. - Slide at pool was closed that weekend. No email notification about this. Found out when we arrived. please inform your guests and let them know earlier so they can make other arrangement. The pool slide was one of the main reasons we picked this hotel. - A commotion at the buffet due to another guest being unreasonably about children at the buffet area coughing (not coughing into the food or at buffet area). If there is a health and safety concern, management should have informed guests that any guests with any sign of ill symptoms would not be able to dine at the buffet. Or put up sneeze guards. Some people don’t necessarily have to be sick to be coughing. Some people have chronic conditions or asthma that make them cough but it is not an illness that can be spread. Let’s provide better management for all guests to feel welcome or simply list out restrictions ahead of time. It was not a cheap getaway, and the entire family did not enjoy it at all. River Rock has been one of our annual getaway stops. Sometimes we do multiple weekend getaways over the course of a year. I think we will explore other hotels for our getaway trips to try somewhere else going forward.

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff were very polite and helpful. It had easy access to the sky trains.
Stayed 2 nights in Oct 2024

8/10 Good

Janna

Was fine. Check in girl didn’t serve me very quickly. I found that a bit rude. Don’t make guests wait.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Yu Fat Stanley, Newmarket

Travelled with family
Disliked: Staff & service, property conditions & facilities
Shower no good, parking too far, staff stupid arranging something happened, lift all down during 5 days, how come? Management arranging terrible.
Stayed 5 nights in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

8/10 Good

Hoan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator had been down while we were there .
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was upgraded to a one bedroom suite from a standard king however, the furniture needs updating. Specifically, the sofa sounded like someone was farting ever time it was sat on (no seat support). Also, the king bed was horribly uncomfortable and springs were poking into our backs all night. We had to get up several times and stretch in the living room. Worst night's sleep!
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Travelled with family
The parking is very dirty and smells of urine
Stayed 1 night in Oct 2024

10/10 Excellent

Vasilis, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Fiona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator and escalator were not working had to use the service elevator and then walk down escalator. Bellman had to take us in the elevator as it was behind secured doors. Terrible bar area, casual dining was similar but to a shopping mall food court. The room was so overpriced. Will not go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Shirina

Stayed 1 night in Oct 2024

6/10 Okay

Zhihui

Travelled with family and small children
Liked: Amenities
The room is not really been cleaned. 1 open soap still one the rack inside the bathtub. And the room close to the sky train station, noisy
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Travelled with family
Disliked: Staff & service, amenities
There are very few dining options in the area and none were good. The hotel charges a significant daily resort fee for what they list as covering housekeeping, coffee, pool facilities, etc. However, no housekeeping services were done during our stay and no coffee provided aside from enough for one cup each on the first of a multiple day stay. When asked for more coffee they brought a few but no extra cream/sugar and no clean cups. Dirty cups were not removed from the room. We were also over charged for the room and did not receive any response from the hotel to emails sent regarding the overage fee. The concern was reluctantly resolved when forwarded to the booking company. Check your bill closely and ensure you are getting what you pay for.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations going on, one whole set of elevators not working
Stayed 1 night in Oct 2024