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River Rock Casino Resort

4.0 star property
Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Premium bedding, in-room safe, desk, soundproofing
3 restaurants, breakfast served
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • Richmond Night Market
    6 min walk
  • Aberdeen Centre
    19 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Bathrobes
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
Premium bedding
Private bathroom
  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Bathrobes
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
Premium bedding
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Sandman Signature Vancouver Airport Hotel & Resort
Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (2636)
The price is NZ$289
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sandman Signature Vancouver Airport Hotel & Resort

About the area

Richmond

River Rock Casino Resort puts you in the heart of Richmond, connected to a railway/underground station and within just a 10-minute stroll of Great Canadian Casino and Richmond Night Market. Highlights at this resort include 3 restaurants, a full-service spa and a casino. .A day of pampering at Absolute Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Curve Restaurant & Lounge, is open for dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the indoor swimming pool, marina, gym and Hot tub. Other amenities include a conference centre and a coffee shop/cafe. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Richmond City Centre resort, attractions include Vancouver General Hospital and Granville Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 5 min walk - 0.5 km
  • Richmond Night Market - 6 min walk - 0.5 km
  • Aberdeen Centre - 19 min walk - 1.7 km
  • McArthurGlen Designer Outlet - 5 min drive - 4.0 km
  • CF Richmond Centre Mall - 5 min drive - 3.6 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver International Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

What is the cancellation policy at River Rock Casino Resort?

River Rock Casino Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Rock Casino Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on 30 Nov 2024 start from NZ$145.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Rock Casino Resort?

Yep, River Rock Casino Resort has valet parking for CAD 33.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to River Rock Casino Resort?

The closest beach to River Rock Casino Resort is English Bay Beach (10.1 km).

Is there a spa on site at River Rock Casino Resort?

Yep, Absolute Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does River Rock Casino Resort have a pool?

Yep, and guests love it! River Rock Casino Resort has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does River Rock Casino Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at River Rock Casino Resort?

River Rock Casino Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes River Rock Casino Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at River Rock Casino Resort.

Is River Rock Casino Resort family-friendly?

You bet! With amenities such as a waterslide and an indoor pool, it's no surprise that River Rock Casino Resort is a hit with families.

Does River Rock Casino Resort serve breakfast?

Yeah, English brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at River Rock Casino Resort?

No, River Rock Casino Resort does not offer an airport shuttle service.

Is there a bar or restaurant at River Rock Casino Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at River Rock Casino Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at River Rock Casino Resort?

Cats and dogs are welcome at River Rock Casino Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3068 out of 6581 reviews" "
Rating 8 - Good. 1813 out of 6581 reviews" "
Rating 6 - Okay. 914 out of 6581 reviews" "
Rating 4 - Poor. 478 out of 6581 reviews" "
Rating 2 - Terrible. 308 out of 6581 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wait for absent check in clerk was 1 hour. Alternative arrangements and notices and directions absent. Hospitality is not guest centred or problem solving Late checkout options are limited or absent. Room service delivery timing is poor and content inaccurate. There is no airport shuttle but one can get a train, subject to long waits an baggage. There are many other hotels in the area.
Stayed 1 night in Aug 2024

2/10 Terrible

amelissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not satisfied about their suite room too small space and doesn’t even have tub on it
Stayed 1 night in Aug 2024

2/10 Terrible

Tomislav

Disliked: Staff & service, property conditions & facilities
Terrible. Cheap. Stay away.
Stayed 1 night in Aug 2024

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there overnight, but we were pleased.
Stayed 1 night in Aug 2024

6/10 Okay

Shelly A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in good. Not enough towels for amount of guests. No pool towels. One guest harassed at casino entry for being intoxicated when in fact she was not, she is disabled with cerebral palsy, which was extremely embarrassing for her. Was very offensive.
Stayed 1 night in Aug 2024

6/10 Okay

IRENE JHO, Kent

Travelled with family
Need more staff at the front desk. Our check-in took forever before we can settled in to our room.
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Catherine, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Restaurant choices were horrible. Rooms okay but hotel across skybridge from casino resort. Confusing and difficult to navigate. Casino itself absolutely worst experience ever. All id did was change US$ to CAN$ and then back again. Never placed a bet or spent a dime.
Stayed 1 night in Aug 2024

10/10 Excellent

Zorina, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for food, attractions, transportation. Don’t have to go outside area if don’t want. Enough to do in hotel.
Stayed 2 nights in May 2024

6/10 Okay

Brodrick, Glenunga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jackie

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Joshua

Liked: Cleanliness
Very limited restaurants and parking smelt like piss
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

adam

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hidekazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

4/10 Poor

Jeff

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is showing its age, carpets in hallway ripped and lifting. Bathroom fixtures dusty and prints still on mirror the entire visit. Bathroom still had used linen hanging on curtain. Generally not clean for the price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
I’ve been going to this hotel for years and the service and quality have gone downhill. The employees are not friendly or engaging. No customer service skills. The buffet is terrible, food use to be fabulous. The lobby area was not clean and the carpets needs to be cleaned or replaced in the rooms. Very sad and disappointing because at one time, the hotel was a wonderful place to stay while visiting Richmomd, BC.
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down fall is my shower drain seem to be drain slow and couldn’t reach housekeeping for more towels.
Stayed 1 night in Aug 2024

2/10 Terrible

TUSHARKUM

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bed smell from room carpet
Stayed 1 night in Aug 2024