Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Property entrance
Premium Room, 1 King Bed
Interior entrance
Standard Room, 2 Queen Beds | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
The price is NZ$101
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Government Street
    5 min walk
  • Spoons Diner
    1 min walk
  • Victoria Bus Station
    3 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    7 min drive

Room options

Basic Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .In proximity to this Burnside hotel you'll find Butchart Gardens.

What's nearby

  • Save-On-Foods Memorial Centre - 18 min walk
  • Royal BC Museum - 3 min drive
  • British Columbia Parliament Building - 4 min drive
  • Victoria Harbour - 4 min drive
  • Victoria Clipper Ferry Terminal - 5 min drive

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Arbutus Inn on 23 Dec 2024 start from NZ$101.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1167 reviews" "
Rating 8 - Good. 439 out of 1167 reviews" "
Rating 6 - Okay. 117 out of 1167 reviews" "
Rating 4 - Poor. 43 out of 1167 reviews" "
Rating 2 - Terrible. 36 out of 1167 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mauro

Stayed 2 nights in Aug 2024

4/10 Poor

Gillian

Liked: Cleanliness
Disliked: Staff & service, amenities
No restaurants close by and could not get proper directions to anywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, amenities
Room was clean. Staff friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodation for price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent free buffet breakfast
Stayed 3 nights in Jul 2024

8/10 Good

Jeff

Stayed 2 nights in Aug 2024

8/10 Good

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price.
Stayed 2 nights in Sep 2024

4/10 Poor

jason

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The washroom wasn’t really clean when I check in. Could hear people in the hallways
Stayed 3 nights in Sep 2024

4/10 Poor

jason

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed on the first floor, and I heard everybody walking up and down the tile flooring. The doors aren’t sealed so I can see light all the way around the door.
Stayed 3 nights in Sep 2024

8/10 Good

Sharon

Travelled with family
Clean and close to where we wanted to be
Old world feel, but cozy. Only spent two nights. Wanted to be able to spend all of our time at Butchard Gardens. Funky diner across the street for breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean, basic but expensive for what it is
vert basic hotel but with really comfy bed. Super clean, but no amenities at all, and a TV that worked sporadically. My window overlooked a car rental back alley :(
Stayed 1 night in Sep 2024

8/10 Good

Aminmohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the room next to the car wash for the rental car agency that they run out of the hotel. Enough said..... The facility was in excellent shape and the exterior didn't reflect what was inside. We enjoyed our stay and the staff. For the price, we would stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Kerry, NORTH VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, although our room was a tad small we enjoyed our stay there!
Stayed 3 nights in Sep 2024

6/10 Okay

Onaopemipo

Liked: Property conditions & facilities
Could not quite get the temperature right. The air conditioner did not seem to work as it should. And there was no remote control for ther tv. All in all it was fair service. I would stress they pay attention to smaller details to improve the overall experience
Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nathan

Stayed 1 night in Jul 2024

2/10 Terrible

Nyachut

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited walking distances for restaurants
Stayed 2 nights in Sep 2024

6/10 Okay

Debbie

Stayed 1 night in Sep 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property shared a lobby and the parking lot with a car rental agency. No signs where hotel guests could or could not park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mogens, RICHMOND

Stayed 1 night in Aug 2024

6/10 Okay

Andrew, TORONTO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hallways and bathrooms were nice and recently renovated. The staff was nice and friendly. Room was clean. Bed was comfy. There was no luggage rack or place to store suitcase open while in room. The rooms could use a reno, ditch the carpet, and paint. Room was half in basement, so view was just a car's tires. Door lock kept alarming every time i left the room, unclear how to make it stop, door was locked.
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A surprise, much nicer on the inside than the outside.
Stayed 2 nights in Sep 2024