Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Interior
Front of property - evening/night
Fridge, microwave, coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Government Street
    5 min walk
  • MayFair Shopping Centre
    6 min walk
  • Chinatown
    17 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    7 min drive

Room options

Basic Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Burnside hotel include University of Victoria and Butchart Gardens.

What's nearby

  • Chinatown - 17 min walk - 1.5 km
  • Save-On-Foods Memorial Centre - 18 min walk - 1.6 km
  • Royal BC Museum - 3 min drive - 2.6 km
  • Victoria Harbour - 4 min drive - 3.0 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.4 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Arbutus Inn on 25 Nov 2024 start from NZ$115.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1132 reviews" "
Rating 8 - Good. 431 out of 1132 reviews" "
Rating 6 - Okay. 117 out of 1132 reviews" "
Rating 4 - Poor. 42 out of 1132 reviews" "
Rating 2 - Terrible. 33 out of 1132 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mid-priced hotel, but had everything we needed and was clean and comfortable. Good location in Victoria.
Stayed 2 nights in Aug 2024

8/10 Good

cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room decor and furnishings very nice and comfortable, a nice surprise given the age of the building.
Stayed 1 night in Aug 2024

8/10 Good

Lil

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Junghwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sabita

No elevator
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Great staff, clean older building, free parking, & quiet. Luggage stand needed repair. No coffee left in the room, otherwise good
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay here. Nothing fancy but has everything you need and facilities were clean. Friendly staff, quick and easy check-in and check-out. My only complaints: - the parking lot is very tiny and hard to navigate if you are driving a larger vehicle. - I didn’t realize the location was such an industrial park when I did the booking, so there is nothing around and you need to drive or walk 25 minutes to get to anything that feels like you’re in the city. Overall it was a perfectly fine place to stay! And I would say that the downside of the location is reflected in the price, so it made for an affordable trip to Victoria by being a little on the outskirts.
Stayed 3 nights in Aug 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short getaway
Terrific hotel love the staff. Lots to eat around there easy busing to the water front. Great place to stay we will be back.
Stayed 1 night in Aug 2024

8/10 Good

WEI

Travelled with family
Liked: Cleanliness, staff & service
No elevator installed, it’s not convenient. The location is not really surrounded by supermarkets or restaurants anything.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin K

Stayed 2 nights in Aug 2024

6/10 Okay

Kavan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
You get what you pay for - an average experience for a cheaper establishment but it was passable in all areas for a quick and inexpensive stay
Stayed 1 night in Aug 2024

8/10 Good

Eric M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked more room for keeping clothes. Only coat hangers
Stayed 3 nights in Aug 2024

6/10 Okay

JOMAR

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Rayden

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Muammar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out, easy parking, and accessible areas. I didn’t like lack of privacy as hear sounds of other rooms occupants. Also the A/C is noisy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and somewhat affordable
Stayed 1 night in Aug 2024

8/10 Good

Kathleen, Castlegar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jenni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Spoons Diner, which has the best breakfast in town
Stayed 2 nights in Aug 2024

8/10 Good

gurjit kaur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel was great. Clean, comfortable, quiet, good location. Check in and check out were flawless. Would consider this hotel again for sure.
Stayed 2 nights in Aug 2024

6/10 Okay

Beth

Liked: Staff & service
Likes: Friendly staff, with recent updates to rooms. Dislike: unsafe neighbourhood at night, strange parking lot, the room had weird drippy stains on the wall and the in the bathroom there were several hairs.
Stayed 1 night in Jul 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older, but nicely renovated hotel. Great big soaker tub in the king room, hard surfaces on the furniture making them clean looking. Larger fridge / freezer combo bigger than most. Friendly staff and good value. Would have given 5 stars except there was residual from previous guest’s bowel movement in the toilet which tells me it most certainly wasn’t cleaned therefore leaving me to question what else was missed!! Needless to say our sleep was less comfortable than planned
Stayed 1 night in Aug 2024