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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, steps from Government Street

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Courtyard
Basic Studio, 1 King Bed
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$239
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Highlights

Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

About the area

Victoria

Helms Inn puts you in the heart of Victoria, steps from Government Street and within a 10-minute stroll of Victoria Harbour. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this James Bay hotel include Victoria Clipper Ferry Terminal and University of Victoria.

What's nearby

  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 5 min walk - 0.5 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Helms Inn?

Helms Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helms Inn?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Helms Inn on 21 Apr 2025 start from NZ$238.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helms Inn?

Yep, Helms Inn has an uncovered self car park with in/out privileges for CAD 10 per night. Onsite parking is limited.

Is there a free airport shuttle available at Helms Inn?

No, Helms Inn does not offer an airport shuttle service.

What time are check-in & check-out at Helms Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Helms Inn?

No, only service animals are allowed.

Helms Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1379 reviews
Rating 8 - Good. 358 out of 1379 reviews
Rating 6 - Okay. 57 out of 1379 reviews
Rating 4 - Poor. 15 out of 1379 reviews
Rating 2 - Terrible. 9 out of 1379 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place. Always comfortable and clean. Great location.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

XIUHONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many stays here, like it a lot
Stayed 2 nights in Jan 2025

8/10 Good

Jane Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access to downtown Victoria, beacon hill park and cook street village. A little noisy on the corner of a busy intersection but it was quiet at night. The hotel was accommodating when we had to cancel the first night of our stay due to an illness. Parking was an additional cost.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem!!!

This was a hidden gem!!! Spacious room, fabulous bed, a kitchenette - which was important as we are on a restricted diet - and cute. It was a wonderful find. Just note - not suitable for people needing accessibility - you have to walk up stairs and there is no elevator. Otherwise perfect!! Would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was right downtown and close to sites. Also convenient to restaurants and shopping!
Stayed 1 night in Jan 2025

8/10 Good

Sue

Very nice having a kitchen in the room
Stayed 2 nights in Jan 2025

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the noise...you could unfortunately hear everything from the hallway and the road. If you are an early riser it is probably fine though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short But Wonderful Stay

The accommodations were lovely - our suite had a bedroom, great sitting area as well as a well equipped kitchen area. It was incredible clean and quite pretty. The location is excellent in downtown Victoria but tucked away in a cosy neighbourhood
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice kitchen quiet stay

Wry nice kitchenette room. Old use some towel bars by the sink or on the bathroom. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay. One small suggestion - an electric kettle would be the icing on the cake.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. As someone who lived in Victoria for over a decade, it’s weird to book hotels here now! But the Helms Inn is awesome. Clean, quiet, perfect location, parking, I love it! We had the 1 bedroom suite with two queen beds and it was all conspicuous and having the full kitchen was great!
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay… very convenient.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

This is an exceptional property. Reasonable rates and well appointed. Nothing ‘budget’ about this hotel other than price.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Room large and comfortable. Good value. Though summer with windows open would be traffic noise part of the hotel on Douglas at Superior.
Stayed 1 night in Jan 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed a few times and never disappointed with service, room, parking, cleanliness etc. Great location walking to downtown or Beacon Hill. Spacious and updated rooms and very comfortable beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, but we actually preferred the room we had last year as it was more spacious. Other than that, it's a wonderful hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Anh, Vancouver

Stayed 2 nights in Dec 2024

10/10 Excellent

Denise Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed her for 6 days with my Husband while visiting my Son, I honestly could not have picked a more suitable place. The room was absolutely gorgeous and I loved the kitchen which allowed us to cook a lot of our meals. It was within walking distance to everything and was such a gorgeous, quiet place to stay. I loved that they also had laundry facilities and fresh fruit and tea and coffee downstairs and a lovely little patio out back and at the end of our hallway. I cannot wait to go back as this will be the only place I stay from now on and I have told a couple of my friends about it who also visit Victoria.
Stayed 6 nights in Nov 2024

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to so many areas.clean and comfortable. Great to have a kitchen with stove and refrigerator. Will definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to relax
Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2024