Fairmont Chateau Whistler

4.5 star property
Ski-in/ski-out resort with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Chateau Whistler

Indoor pool, outdoor pool, pool loungers
Exterior
Lobby
Ballroom
Meeting facility

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
The price is NZ$578
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
4599 Chateau Blvd, Whistler, BC, V8E 0Z5
  • Squamish Lil'wat Cultural Centre
    3 min walk
  • Fairmont Chateau Whistler Golf Club
    6 min walk
  • Whistler Blackcomb Ski Resort
    6 min walk
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    6 min drive

Room options

Suite, 1 King Bed (Alpine)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 48 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Bathrobes
  • 74 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Bathrobes
  • 111 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Bathrobes
  • 81 sq m
  • Valley view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Slope side (1 Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Sofa bed - double
Separate bedroom
  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (1 Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Valley View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Separate bedroom
  • 44 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View, Slope side

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View, Slope side

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Fairmont, Family Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Whistler

At Fairmont Chateau Whistler you'll be within just a 10-minute stroll of Squamish Lil'wat Cultural Centre and Fairmont Chateau Whistler Golf Club. Highlights at this ski resort include 5 restaurants, a full-service spa and a golf course. .A day of pampering at Vida Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The restaurant, The Grill Room, is open for dinner. For a drink, you can stop by the resort's own lounge bar. With ski-in ski-out access, there's more time for downhill skiing, and you'll find ski rentals and ski storage on site. Other amenities include an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free ski shuttle. .Sights within a 15-minute walk of this Whistler Village resort include Audain Art Museum and Blackcomb Excalibur Gondola.

What's nearby

  • Fairmont Chateau Whistler Golf Club - 6 min walk - 0.5 km
  • Whistler Blackcomb Ski Resort - 6 min walk - 0.6 km
  • Blackcomb Excalibur Gondola - 11 min walk - 0.9 km
  • Whistler Mountain Bike Park - 11 min walk - 1.0 km
  • Whistler Village Gondola - 12 min walk - 1.0 km

Getting around

  • Whistler Station - 9 min drive
  • Vancouver International Airport (YVR) - 137 min drive

Restaurants

  • ‪Earl's Restaurant Ltd - ‬10 min walk
  • ‪El Furniture Warehouse Whistler - ‬12 min walk
  • ‪Longhorn - ‬11 min walk
  • ‪Dubh Linn Gate Old Irish Pub - ‬10 min walk
  • ‪Avalanche Pizza - ‬10 min walk

About this property

Fairmont Chateau Whistler

Ski-in/ski-out resort with a full-service spa
Have fun with on-site winter activities, including downhill skiing, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. Fairmont Chateau Whistler helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the resort's bar.

Dining is available at one of the resort's 5 restaurants, and guests can grab a coffee at the coffee shop/café. Public areas are equipped with complimentary wired and wireless Internet access. This ski resort also offers an indoor pool, an outdoor pool and a health club. On-site parking is available (surcharge), along with a car charging station.

  • 519 guestrooms or units
  • 12 levels
  • 5 dining venues
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Fairmont Chateau Whistler offers 519 accommodations with a safe and free newspapers. Televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Whistler resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Vida Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Parking on site (CAD 41 per day)
  • Valet parking on site (CAD 54 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 60 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Chalet
  • The Grill Room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night, plus a deposit of CAD 50.00 per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness/yoga classes
  • Phone calls
  • Shuttle service
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 60 per person
  • Fee for in-room wireless Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 41 per day
  • Valet parking fee: CAD 54 per day
  • Pet deposit: CAD 50.00 per day
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10 per night
  • In-room microwave fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Whistler
Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Chateau Hotel Whistler
Fairmont Chateau Whistler
Fairmont Whistler
Whistler Chateau Fairmont
Whistler Fairmont
Whistler Fairmont Chateau
Fairmont Chateau Whistler Hotel Whistler
Fairmont Chateau Whistler Hotel
Fairmont Chateau Whistler Resort
Fairmont Chateau Resort
The Fairmont Chateau Whistler
Fairmont Chateau Whistler Resort
Fairmont Chateau Whistler Whistler
Fairmont Chateau Whistler Resort Whistler

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Whistler?

Fairmont Chateau Whistler offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Whistler?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Chateau Whistler on 24 Nov 2024 start from NZ$506.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Whistler?

Yep, Fairmont Chateau Whistler has a self car park for CAD 41 per day.

Is there a spa on site at Fairmont Chateau Whistler?

Yep, Vida Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Fairmont Chateau Whistler have a pool?

Yep, and guests love it! Fairmont Chateau Whistler has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Chateau Whistler?

Fairmont Chateau Whistler features a full-service spa, a health club and an outdoor pool.

Is Fairmont Chateau Whistler family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Whistler is a hit with families.

Does Fairmont Chateau Whistler serve breakfast?

You bet, full brekkie is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Whistler?

No, Fairmont Chateau Whistler does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Whistler?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Chateau Whistler?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Chateau Whistler?

Furry friends are welcome at Fairmont Chateau Whistler, with food and water bowls on offer.

Is there a golf course on site at Fairmont Chateau Whistler?

Yep, Fairmont Chateau Whistler has an 18-hole golf course. Golf carts are also available.

Fairmont Chateau Whistler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1006 reviews" "
Rating 8 - Good. 168 out of 1006 reviews" "
Rating 6 - Okay. 49 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ShuXuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Almaz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room had problems. Noise and plugs that didn't work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Fairmont Château in Whistler for many reasons. Number one, the friendly staff, from the moment we pulled into the beautiful building: the bellhops, to the front desk staff, to everyone we encountered throughout our three nights stay, we were greeted with smiles and “is there anything else you need?” Our room was clean, beds were very comfortable, and a nice view. We had a two queen deluxe slopeside view. It was facing the front of the hotel on the sixth floor and so quiet. We had the all you can eat buffet at the Wildflower and it was worth the money with all the choices you had. I liked the omelette bar and the healthy smoothie options. Portobello was one of our favorites of all the places we ate on the whole trip. The BBQ dinner, brisket was delicious, and they have amazing pastries starting in the mornings. We would love to come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.
Great place and stay. Always love this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jonathon

Stayed 1 night in Aug 2024

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ge Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool areas both in winter and summer. The entire hotel and it's service is exactly what you should express from a high end hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the Fairmont!
Great service, amenities and food! I loved the robe they gave my 10-year-old for the spa!
Stayed 1 night in Aug 2024

8/10 Good

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice attention to most details. For a summer getaway, it was not ideal for adult pool time as it was over run with large families. No lifeguard so children were running/jumping everywhere- including the adult lap pool. That said, if you have kids they will love it! Very good value breakfast buffet but you won’t be seated if you are past 10 am. I think we will try the 4 seasons next to compare.
Stayed 2 nights in Aug 2024

8/10 Good

Janene

Liked: Cleanliness, staff & service, property conditions & facilities
Great position,great rooms. Only complaints i have is that not enough filtered water is supplied in rooms and that there was laundry service on Sunday’s.
Stayed 2 nights in Aug 2024

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special property. Good atmosphere , very special experience. Extremely good service staf. We will surely will return to this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, we stayed for a week and as a man who appreciates a tight run ship it was a pleasure to watch them all operate as an efficient unit. Everyone was so friendly and we especially loved Wilber who cared for our room during our stay, what a beauty of a man. We will definitely be back.
Stayed 8 nights in Aug 2024

10/10 Excellent

zhong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Special experience, super friendly staf. Unique property. Will come back!
Stayed 1 night in Jul 2024

8/10 Good

khorshid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible pool area and staff!! On a weekend, much busier at the pool, but there are dedicated staff working to clear sun beds and direct those who are waiting where they can sit. Great service at all the restaurants! Don’t miss the breakfast buffet at Wildflower (but go down early to avoid a wait, especially on weekends).
Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and great location. We'll be back for our next vacation.
Stayed 2 nights in Aug 2024

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Aug 2024

6/10 Okay

Ishvinderdeep

Travelled with partner
This property seems too hyped with the name of Fairmont. The entrance carpets are sticky and dirty and seem to be very old. Room was average, with the biggest giveaway was that there was no plug to use the kettle. We had to plug the kettle in the washroom to get hot water. Service was average. I ordered room service but got it very late and on top of it got the opposite of what I ordered. Ordered warm item when I was served frozen item. Would never stay here again and won’t recommend it either. Did not get justice for the money charged.
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024