See all properties
Save

Hyatt House at Anaheim Resort/Convention Center

3.5 star property
Hotel with free breakfast, near Disney California Adventure® Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House at Anaheim Resort/Convention Center

Lobby
BBQ/picnic area
Outdoor pool, pool umbrellas
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
The price is NZ$350
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
1800 S Harbor Blvd, Anaheim, CA, 92802
  • Anaheim GardenWalk
    4 min walk
  • House of Blues Anaheim
    8 min walk
  • Anaheim Convention Center
    10 min walk
  • Orange County, CA (SNA-John Wayne)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (with Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (with Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Den)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Den)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 69 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Den, 2 Grand Queen Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Den, 2 Grand Queen Beds)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds & 1 Sofabed, Expanded)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, View (2 Queen Beds and 1 Sofa Bed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, View (2 Queen Beds and 1 Sofa Bed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, View (Den)

Street view

Room, 1 King Bed, View (Den)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Residence Inn by Marriott at Anaheim Resort/Convention Cntr

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (1262)
The price is NZ$368
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Residence Inn by Marriott at Anaheim Resort/Convention Cntr

About the area

Anaheim

At Hyatt House at Anaheim Resort/Convention Center you'll be within a 20-minute stroll of popular places like Anaheim Convention Center and Disney California Adventure® Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. Business amenities include a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .You'll be 1.5 km (0.9 mi) from Downtown Disney® District and 3.9 km (2.4 mi) from Honda Center with a stay at this 3.5-property class Anaheim Resort hotel.

What's nearby

  • Anaheim GardenWalk - 4 min walk
  • Anaheim Convention Center - 10 min walk
  • Disney California Adventure® Park - 16 min walk
  • Downtown Disney® District - 18 min walk
  • Disneyland® Resort - 3 min drive

Getting around

  • Anaheim Regional Transportation Intermodal Center - 8 min drive
  • Orange County, CA (SNA-John Wayne) - 16 min drive

Restaurants

  • ‪Flo's V8 Cafe - ‬10 min walk
  • ‪Luigi's Rollickin' Roadsters - ‬10 min walk
  • ‪Cozy Cone Motel - ‬10 min walk
  • ‪Chili Cone Queso - ‬10 min walk
  • ‪Fire & Ice Grill & Bar - ‬10 min walk

About this property

Hyatt House at Anaheim Resort/Convention Center

Hotel with free breakfast, near Disney California Adventure® Park
Hyatt House at Anaheim Resort/Convention Center offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Barbecue grills, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House at Anaheim Resort/Convention Center. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 264 guestrooms or units
  • 5 levels
  • Built in 2016
  • Full breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House at Anaheim Resort/Convention Center offers 264 air-conditioned accommodations with MP3 docking stations and DVD players. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 35.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guest Market

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 35.10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center
Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center Anaheim
Anaheim Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House At Anaheim Resort Convention Center
Hyatt House Convention Center
Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House at Anaheim Resort/Convention Center Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Hyatt House at Anaheim Resort/Convention Center?

Hyatt House at Anaheim Resort/Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House at Anaheim Resort/Convention Center?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt House at Anaheim Resort/Convention Center on 6 Jan 2025 start from NZ$350.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House at Anaheim Resort/Convention Center?

Yep, Hyatt House at Anaheim Resort/Convention Center has a covered self car park with in/out privileges for USD 35.10 per night.

Are there any beaches close to Hyatt House at Anaheim Resort/Convention Center?

The closest beach to Hyatt House at Anaheim Resort/Convention Center is Bolsa Chica State Beach (17.2 km).

Does Hyatt House at Anaheim Resort/Convention Center have a pool?

Hyatt House at Anaheim Resort/Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hyatt House at Anaheim Resort/Convention Center family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House at Anaheim Resort/Convention Center is a hit with families.

Does Hyatt House at Anaheim Resort/Convention Center serve breakfast?

Yeah, visitors highly rate the free full breakfast here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt House at Anaheim Resort/Convention Center?

No, Hyatt House at Anaheim Resort/Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House at Anaheim Resort/Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House at Anaheim Resort/Convention Center?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt House at Anaheim Resort/Convention Center?

No, pets are not allowed.

Hyatt House at Anaheim Resort/Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1099 out of 1656 reviews" "
Rating 8 - Good. 326 out of 1656 reviews" "
Rating 6 - Okay. 138 out of 1656 reviews" "
Rating 4 - Poor. 50 out of 1656 reviews" "
Rating 2 - Terrible. 43 out of 1656 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tennille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was central to Disney Parks and the Transit Centre & Honda Centre for the ice hockey. Clean rooms, nice selection for breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, being so close to Disneyland etc was awesome. Really good having Walgreens underneath us, staff were very friendly and the room worked well for us with two young kids …..
Stayed 5 nights in Oct 2024

6/10 Okay

Janine

Liked: Staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, convenient, and clean rooms. The hotel was very close to Disneyland an eight minute walking distance. The free breakfast selection was outstanding and all staff especially the food department were nice, friendly, and hospitable. In particular, Magarita del restaurant was the best staff member there. Highly recommend the stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Rooms were quiet and clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Yolanda A

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mauricio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and help fullnstaff, about 5 min walk to disney land!!! Parking in the property, a lots of food options around you. Walgreens is next to this hotel which is convenient for needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Britanny Jude

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and everything is very good. Checking in and out is great! Andrew at the front desk is the best, he made our stay great! Free breakfast and spacious room are also a plus. Will definitely going back because of the service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Floridalma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Raheel

Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Silvia Cassiano de

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Jun 2024

10/10 Excellent

Dannah Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are travelling with kids, we find it safe and the staff is very welcoming. Debbie from the front desk is very warm. And Myrna and Ana from breakfast area. The room is clean and big. We’ll be staying here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Judy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I typically enjoy stays at the Hyatt House. On the upside breakfast was better than average for hotel provided, and there was a limited-service bar/restaurant with a large lobby / conversation area. The issues which are more important to me are ability to sleep, housekeeping, and service. I asked housekeeping to come back on the 1st day of my stay due to a phone conference I was on, and apparently that meant not come back until the end of the 4 days stay, despite asking for housekeeping and trash removal. The hotel carries sound well, so most night the floor above me had stomping and dropping to the point I shot out of bed it was so loud at least once. I did call the front desk and while they were sympathetic, they were unable to resolve the issue, and I slept very poorly. On top of that I was informed upon check in that the room we had to pay nearly $800 PER NIGHT for due to a conference in the area was in a "self-service" hotel. Which meant there was no bell-hop or valet support, no room service, essentially no services. In addition to all that and the insanely high rate, the hotel was under going renovations which limited access and entry points to the pool and fitness area. I understand Hotel increase rates during high demand, but that does not excuse them from providing value. I didn't get clean towels, a made bed .. nothing through my stay to warrant anything close to the price that I had to pay for this room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Danielle Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 10 nights in Aug 2024

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Will always stay here whenever we’re in town!
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Tiffany

Travelled with family
Disliked: Property conditions & facilities
Liked how close it was to the parks but they had quite a bit of maintenance issues which included the hallway return HVAC vent leaking water from ceiling outside our door. Second day of stay the water was shut off for most of the day so showering after a long day in the parks wasn’t possible. Breakfast was alright. It wasn’t bad, but it definitely wasn’t great either.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and amazing customer service in the dining area.
Stayed 4 nights in Jun 2024

8/10 Good

Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Florensa, Surreyq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a convenient walk to Disney! Has a great breakfast buffet, and all the staff was great!
Stayed 8 nights in Aug 2024