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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family-friendly ski hotel with a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
American cuisine
Exterior
Seasonal outdoor pool
Seasonal outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The price is NZ$450
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Interlaken Shopping Center
    13 min walk
  • Lakeview Shopping Center
    13 min walk
  • Big Bear Mountain Resort
    16 min walk
  • Big Bear, CA (RBF)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$420
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Big Bear Lake

A family-friendly stay in Big Bear Lake awaits you at Chateau Big Bear Boutique Hotel, BW Signature Collection. Within just a 15-minute stroll, you'll find Bear Valley Community Hospital and Eagle Point. Highlights at this ski hotel include a restaurant, free self-parking and a free area shuttle. .Tiffany's Bistro serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also free RV/bus/truck parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 3.5-property class Winter Park hotel include Snow Summit and The Village.

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Bear Mountain Express Lift - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family-friendly ski hotel with a restaurant
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2077 sq ft of conference space
  • 193 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 15 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Spa tub
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is parking available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, Chateau Big Bear Boutique Hotel, BW Signature Collection has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 5 Jan 2025 start from NZ$449.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Chateau Big Bear Boutique Hotel, BW Signature Collection?

The closest beach to Chateau Big Bear Boutique Hotel, BW Signature Collection is Swim Beach (2.2 km).

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection has a seasonal outdoor pool. The pool is open from June to September.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection family-friendly?

You bet! With amenities such as an arcade and a free theme park shuttle, it's no surprise that Chateau Big Bear Boutique Hotel, BW Signature Collection is a hit with families.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection serve breakfast?

Yeah, our guests give top marks to the full brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, only service animals are allowed.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1007 reviews" "
Rating 8 - Good. 250 out of 1007 reviews" "
Rating 6 - Okay. 86 out of 1007 reviews" "
Rating 4 - Poor. 38 out of 1007 reviews" "
Rating 2 - Terrible. 46 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marquita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It came in, in a pinch. If our circumstances were different I would consider staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, and great with us when we had to leave rarly, due to Line fire.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a wonderful breakfast nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a steal! We had a wonderful stay in a great, quiet location and paid less than at other hotels nearby. There is a great old, and supposedly haunted, restaurant down the block you can just walk to. Highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty property, very nice staff, better than usual breakfast offerings with a beautiful dining area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Liked: Amenities
My wife and I frequent Big Bear about once every 2 weeks , this place was by far the nicest we’ve stayed at , starting from the second we checked in the guy at the desk was above average polite and professional to the room , pool , and jacuzzi and finally the continental breakfast. Absolutely a 10 🔥💯
Stayed 1 night in Sep 2024

10/10 Excellent

Poulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great to stay, I would stay again
Stayed 1 night in Sep 2024

6/10 Okay

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Aurionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Loved the free parking and free breakfast. Also i liked that the pool closed late. Only critic is if you stay on the second floor and need a luggage cart you will have to transfer your luggage down 8 steps because of the second floor design, so it really was no need to put your luggage and bags on the cart because it cant be pushed to your room if your on the second floor. I would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have updated rooms nicely since i was last there. Love that rooms have balconies!
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sonal

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Travelled with family
Location, view, peaceful.
Stayed 1 night in Aug 2024

10/10 Excellent

Desert, Rancho Mirage

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very comfortable and quiet. Place surrounded by pines and setting is very picturesque. Nice breakfast and dini g area. Would stay again. AAA
Stayed 2 nights in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Aug 2024

10/10 Excellent

LYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. The room was clean and large enough for the two of us I would have liked the bar and restaurant to be open but they’re only open on weekends The bed was a little too soft but generally it was a great spot for a midweek getaway
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delightfully surprised by how nice everyone was, great breakfast and clean rooms. Very nice spot and good location to trails.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast also Vegan options. Pool,Jacuzzi, table tennis, Poolbillard, soccer games
Stayed 4 nights in Aug 2024

8/10 Good

Brandie

Stayed 1 night in Aug 2024

10/10 Excellent

ROGER, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
No bell person only thing.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2024