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Crystalbrook Flynn

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Crystalbrook Flynn

Exterior
View from room
Sea Suite Two Bedrooms
Wine bar, ocean views, open daily
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
The current price is NZ$266
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪7 min walk‬
  • Cairns Central Shopping Centre
    ‪13 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Sea King

Sea King

Sea King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Rainfall showerhead
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Urban Balcony King

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Harbour King

Harbour King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Rainfall showerhead
  • Harbour view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Rainfall showerhead
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sea view
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Sea Suite One Bedroom

55-inch Smart TV with digital channels, TV, Netflix

Sea Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • Sea view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite One Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Urban Suite Two Bedroom

Urban Suite Two Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Rainfall showerhead
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

A luxury stay in Cairns awaits you at Crystalbrook Flynn. Within steps you'll find Cairns Esplanade and Cairns Marlin Marina within a 10-minute stroll. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Eleme can include deep-tissue massages and body wraps. The family restaurant, Boadwalk Social, is open for breakfast, brunch, lunch and dinner. Whiskey and Wine is the hotel's own wine bar, serving drinks along with dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Near this 5-property class Cairns Central Business District hotel, you'll find Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Esplanade Lagoon - 4 min walk - 0.4 km
  • Cairns Marlin Marina - 7 min walk - 0.6 km
  • Reef Fleet Terminal - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury hotel with full-service spa and 24-hour fitness centre
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Crystalbrook Bailey

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Frequently asked questions

What is the cancellation policy at Crystalbrook Flynn?

Crystalbrook Flynn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Flynn?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Flynn on 22 Apr 2025 start from NZ$266.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Flynn?

Yep, Crystalbrook Flynn has a self car park for AUD 15 per night. Onsite parking is limited.

Are there any beaches close to Crystalbrook Flynn?

The closest beach to Crystalbrook Flynn is Yorkeys Knob Beach (11.9 km).

Is there a spa on site at Crystalbrook Flynn?

Yep, Eleme is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crystalbrook Flynn have a pool?

Crystalbrook Flynn has an outdoor pool.

What makes Crystalbrook Flynn a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Flynn.

Does Crystalbrook Flynn serve breakfast?

Yeah, buffet breakfast is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crystalbrook Flynn?

No, Crystalbrook Flynn does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Flynn?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Crystalbrook Flynn?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Flynn?

No, only service animals are allowed.

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 585 out of 812 reviews
Rating 8 - Good. 155 out of 812 reviews
Rating 6 - Okay. 45 out of 812 reviews
Rating 4 - Poor. 13 out of 812 reviews
Rating 2 - Terrible. 14 out of 812 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and location were great, loved the filtered water available on level 1 and free refills of water bottles each day in room. Gym was convenient albeit small. Pool was excellent with plenty of shade and bed was comfortable with a modern bathroom and rooms overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort, style and accessible always enjoy the stay.
Stayed 2 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, comfy bed. TV needs more channels. Handy to restaurants and walking tracks.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raju

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely room overlooking the harbour, clean, comfortable bed. Lovely staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Yessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the right location, at the Esplanade near all the food shops shopping centre, and a right location close to the airport
Stayed 2 nights in Jan 2025

10/10 Excellent

Leisa Claudette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Found some staff in reception area not to what should be standards Rest of areas staff where great
Stayed 5 nights in Dec 2024

10/10 Excellent

Yasemin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, new property. I would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great placs
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have the kindest and efficient check in personnel.
Stayed 1 night in Dec 2024

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exremely disappointing uncomfortable stay. The worst room I’ve ever stayed in. The room looked like it hadn't seen the light of day in years. It stank of mould but the worst was yet to come with the lighting. When we complained to reception we were told that all rooms had the same lighting and were given stick on bulbs to attach which didn't work either. I was shocked. The supposed eco-friendly room was so dark I had to use the light off my phone to do any and everthing. Absolutely appalling. I encourage manangement and staff to stay a night in Room 701 to see if they like it. Reception staff were grumpy, unfriendly and very unhelpful. Definitely nothing 5 star about this hotel. Never stay here again. I am actually scared to book another Crystalbrook resort. Do not recommend unless you are looking to stay in a cave and bring your own lighting. Disgraceful.
Stayed 5 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location next to many restaurants and bars. The biggest disappointment is the only bar that is opened in the hotel closed at 8:30pm. The staff were lovely and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay near restaurants, waterfront, and tours. Staff was very accomodating when issues arose with AC, parking, and housekeeping mixup when we extended our stay 1 night. Thank you! We would highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Modern and very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Theresa

Stayed 2 nights in Jan 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Nice hotel, I would say it’s more of a resort than a hotel. A few nice dining options and great convenient locations. I would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for all
Stayed 2 nights in Dec 2024

4/10 Poor

Kim

Liked: Property conditions & facilities
Disliked: Staff & service
Staff were overall nice but no enough to serve all the guests.
Stayed 1 night in Jan 2025

6/10 Okay

Kim Dawn Alina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The design of the building and interior and views are beautiful but they were so short staffed no one ever picked up the phone when calling front desk or housekeeping. And seemed to be only 2 front desk staff helping the entire hotel doing everything. When you needed something you had to do it yourself or walk down and stand in line to receive service. They need to hire more staff to fulfill their star rating in my opinion. I saw an older woman struggling with her luggage down stairs on check out and absolutely no one there to lend a hand in the front of the hotel where many bellmen carts were.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, central location
Stayed 1 night in Jan 2025

4/10 Poor

George, Houston

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
BEWARE when booking rooms - you may not get what you pay for.... Sea View Suites are not what the photos show, and you may end up looking at ugly building and side view of an ugly marina. We splurged for a Sea View Suite and got this terrible treatment and room - being told to "lean over the balcony to see the sea." Beware of scams.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Right on the esplanade, walk downstairs and you’re right among a heap of lovely dining options and bars!
Stayed 1 night in Jan 2025