The Ritz-Carlton, Laguna Niguel

5.0 star property
Beachfront hotel with relaxing spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton, Laguna Niguel

Exterior
Terrace/patio
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
5 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
1 Ritz Carlton Dr, Dana Point, CA, 92629
  • Salt Creek Beach
    7 min walk
  • Monarch Beach Golf Links
    17 min walk
  • Dana Strands Beach
    11 min drive
  • Orange County, CA (SNA-John Wayne)
    32 min drive

Room options

Room, 2 Double Beds, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Garden View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37.2 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37.2 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37.2 sq m
  • Sleeps 3
  • 1 King Bed

Room, Garden View (Fireplace)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Non Smoking, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37.2 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Club Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Balcony, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 103 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Club Room, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dana Point

A family-friendly stay in Dana Point awaits you at The Ritz-Carlton, Laguna Niguel. Within steps you'll find Eco-Adventure Center and Salt Creek Beach within a 10-minute stroll. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and prenatal massages along with body scrubs, facials and aromatherapy. The restaurant, RAYA, is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 2 outdoor tennis courts, 24-hour gym and Hot tub. 26221 square feet (2436 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a sauna, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this Monarch Beach hotel include Dana Point Harbor and Mission San Juan Capistrano.

What's nearby

  • Salt Creek Beach - 7 min walk
  • Salt Creek Beach Park - 2 min drive
  • Dana Point Harbor - 4 min drive
  • The Coach House - 6 min drive
  • Doheny State Beach - 9 min drive

Getting around

  • San Juan Capistrano Depot - 17 min drive
  • Orange County, CA (SNA-John Wayne) - 37 min drive

Restaurants

  • ‪Young's Beach Shack - ‬7 min walk
  • ‪Project Social - ‬3 min drive
  • ‪Bear Coast Coffee - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Ritz-Carlton, Laguna Niguel

Beachfront hotel with relaxing spa services
The Ritz-Carlton, Laguna Niguel offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26221 square feet (2436 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the family-friendly The Ritz-Carlton, Laguna Niguel. For a fee, parking is available.

This Dana Point hotel is smoke free.

  • 396 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 26221 sq ft of conference space
  • 2436 sq. m of conference space
  • Built in 1984
  • Supervised kids' activities (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Ritz-Carlton, Laguna Niguel offers 396 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and free newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Dana Point hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 75 per night)
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 18 to 64 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • enoSTEAK
  • RAYA

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,221 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Newspaper
  • Spa access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 64 per person
  • Self-parking fee: USD 75 per night
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Laguna Niguel
Laguna Niguel Ritz-Carlton
Laguna Ritz-Carlton
Niguel Laguna
Ritz-Carlton Laguna
Ritz-Carlton Laguna Niguel
Ritz-Carlton Niguel
Ritz-Carlton Niguel Hotel
Ritz-Carlton Niguel Hotel Laguna
Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz-Carlton Laguna Niguel Hotel
Ritz-Carlton Laguna Niguel Dana Point
Ritz Dana Point
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Carlton Laguna Niguel
Ritz-Carlton Dana Point
The Ritz-Carlton, Laguna Niguel Hotel
The Ritz-Carlton, Laguna Niguel Dana Point
The Ritz-Carlton, Laguna Niguel Hotel Dana Point

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Laguna Niguel?

The Ritz-Carlton, Laguna Niguel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Laguna Niguel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Laguna Niguel on 25 Nov 2024 start from NZ$1,263.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Laguna Niguel?

Yep, The Ritz-Carlton, Laguna Niguel has a self car park for USD 75 per night.

Are there any beaches close to The Ritz-Carlton, Laguna Niguel?

Yep, The Ritz-Carlton, Laguna Niguel is a short 7-minute walk from Salt Creek Beach. Fun beach activities include snorkelling, windsurfing and body boarding.

Is there a spa on site at The Ritz-Carlton, Laguna Niguel?

Yep, there is an onsite spa at The Ritz-Carlton, Laguna Niguel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Ritz-Carlton, Laguna Niguel have a pool?

The Ritz-Carlton, Laguna Niguel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Ritz-Carlton, Laguna Niguel?

The Ritz-Carlton, Laguna Niguel features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Laguna Niguel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Laguna Niguel.

Is The Ritz-Carlton, Laguna Niguel family-friendly?

You bet! With amenities such as supervised childcare and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Laguna Niguel is a hit with families.

Does The Ritz-Carlton, Laguna Niguel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Laguna Niguel?

No, The Ritz-Carlton, Laguna Niguel does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Laguna Niguel?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Laguna Niguel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton, Laguna Niguel?

Cats and dogs are welcome at The Ritz-Carlton, Laguna Niguel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at The Ritz-Carlton, Laguna Niguel?

There is a golf course next to The Ritz-Carlton, Laguna Niguel.

The Ritz-Carlton, Laguna Niguel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 507 reviews" "
Rating 8 - Good. 86 out of 507 reviews" "
Rating 6 - Okay. 61 out of 507 reviews" "
Rating 4 - Poor. 39 out of 507 reviews" "
Rating 2 - Terrible. 27 out of 507 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional also it was our anniversary and they put chocolate dipped strawberries along with a bottle of champagne in our room very classy.
Stayed 3 nights in Jul 2024

6/10 Okay

Isabel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The phones did not work , shower stripping working so leaked all over the bathroom floors and rug was dirty and outdated. Room was warm and I got rashes from Deb bugs or laundry detergent but it was unpleasant. I’ll definitely stay at the Montage moving forward
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the beach
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 3 nights in Jun 2024

10/10 Excellent

Simon

Stayed 3 nights in Jun 2024

10/10 Excellent

jayesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing. Beautiful view with excellent service.
Stayed 3 nights in Jun 2024

8/10 Good

victor, Tarzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jun 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is lovely, the food however was not what we expected- the best food was in the outdoor dining venue, The staff was not able to resolve an issue with the TV when we called it in three times. We had an another issue with the balcony door, the technician was helpful and was able to address the TV.
Stayed 5 nights in Jun 2024

6/10 Okay

Harout

Liked: Staff & service, property conditions & facilities
Mattress is not good
Stayed 4 nights in Jun 2024

10/10 Excellent

JESSICA

Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this property. The staff makes it exceptional.
Stayed 2 nights in May 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in May 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this resort. The staff is very accommodating. Their hospitality was the best and will definitely come back. I did have a serious issue that i would like to address. After leaving my car with the valet, they somehow left the headlights on for hours that it drained my battery. Coincidently my daughter needed something from the car and thats how they noticed. They had to give it a jump start and i was able to use it the next day. If it wasnt that i needed something it would had a dead battery the next day at check-out. Im so disappointed this happened because it cause a huge inconvenience due to having to reprogram my fob key which cost me time and money. I dont think I would do valet again.
Stayed 1 night in May 2024

10/10 Excellent

Creighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best. Amazing and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Gurjatinder, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Ocean View available
Stayed 4 nights in May 2024

10/10 Excellent

Jing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custom service is really good
Stayed 2 nights in May 2024

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Stacye, san diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far is the most polite and had the willingness to assist us. It was very beauty and the fire pit/s'mores was a topper. I had an amazing experience. With that said, I’m offended I was charged $75 for overnight valet when I had no clue there was a cost associated with valet. They should be ashame for charging that amount. Plus $60 for resort fee. Other than that if you want to experience a high end luxury hotel, I recommend it. At least for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly and luxurious!
Definitely pet friendly and luxurious. Service amazing. Food at Raya was 5 star.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sukhleen kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway All the staff members paid attention to detail and were responsive to all our needs Raya is our go to restaurant and our server Rayan always gives us top notch service
Stayed 3 nights in Jan 2024

10/10 Excellent

JR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing
Stayed 3 nights in Jan 2024