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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Studio Family | Terrace/patio
Bar (on property)
Interior entrance
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry
The price is NZ$236
includes taxes & fees
20 Jan - 21 Jan 2025

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    18 min walk
  • Sogno Italiano
    2 min walk
  • Broadbeach South Light Rail Station
    2 min drive
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

Studio King

Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is NZ$436
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

At Mermaid Waters Hotel by Nightcap Plus you'll be 2.9 km (1.8 mi) from Gold Coast Convention and Exhibition Centre and 2.9 km (1.8 mi) from The Oasis. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The family restaurant, Brasserie, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Mermaid Waters hotel include The Star Gold Coast and SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 September 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

What is the cancellation policy at Mermaid Waters Hotel by Nightcap Plus?

Mermaid Waters Hotel by Nightcap Plus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mermaid Waters Hotel by Nightcap Plus?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Mermaid Waters Hotel by Nightcap Plus on 20 Jan 2025 start from NZ$235.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mermaid Waters Hotel by Nightcap Plus?

Yep, Mermaid Waters Hotel by Nightcap Plus has a free self car park.

Are there any beaches close to Mermaid Waters Hotel by Nightcap Plus?

The closest beach to Mermaid Waters Hotel by Nightcap Plus is Surfers Paradise Beach (5.7 km).

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Mermaid Waters Hotel by Nightcap Plus has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from September 12 2024 until December 6 2024 (completion date subject to change).

Is Mermaid Waters Hotel by Nightcap Plus family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Mermaid Waters Hotel by Nightcap Plus is a hit with families.

Does Mermaid Waters Hotel by Nightcap Plus serve breakfast?

Yeah, guests love the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mermaid Waters Hotel by Nightcap Plus?

No, Mermaid Waters Hotel by Nightcap Plus does not offer an airport shuttle service.

Is there a bar or restaurant at Mermaid Waters Hotel by Nightcap Plus?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its dining venue from September 12 2024 until December 6 2024 (completion date subject to change).

What time are check-in & check-out at Mermaid Waters Hotel by Nightcap Plus?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?

No, pets are not allowed.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1003 reviews" "
Rating 8 - Good. 374 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our night at Mermaid Waters. It was clean, comfortable and the staff were all very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Kassy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here.. Ramps for ease of getting around. Staff were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy checkin. Friendly staff. Great facilities. Easy to access restaurant, with great meals, and drink vouchers included at checkin, which encourages you to use the restaurant. The secured parking was great. Wish we could have stayed longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location, nice clean and comfortable room- will stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good clean room and facilities. The cooked breakfast was delicious and loved the option of undercover or outdoor parking for the van. With the convenient location we will be back!!
Stayed 1 night in Nov 2024

10/10 Excellent

Lee-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access fenced in parking clean well serviced room pool. Only 2 story. Great breakfast and dining at Lone Star. Pokies. Across road fantastic eatery’s especially Italian restaurant. Away from hustle and Bustle of surfers paradise but close enough to venture out. 2 free drinks on arrival
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was grest options
Stayed 1 night in Nov 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Room was spacious and clean - Lacked basic items Wine Glasses, Cutlery, plates saucers - Dining/breakfast was poor quality than expected
Stayed 2 nights in Nov 2024

8/10 Good

ian

Stayed 1 night in Nov 2024

10/10 Excellent

Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Really good all round
Stayed 1 night in Oct 2024

8/10 Good

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What a great hotel. Pool and full breakfast included with a bar, restaurant and onsite slot machines. Close location to Pacific Fair and Surfers. We would definitely stay here again. Thanks to the friendly staff too!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Staff & service
We didn't end up getting to stay her as our flight was cancelled until the following day. However the team were amazing in being able to help me with invoices and information I needed to submit to the airline. Very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very relaxing holidays. Staff was nice. Breakfast buffet was very nice. Just in future if they can cover their fruit at buffet time would be great. Because there were few flies around the fruit .
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Has everything all at the one place.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great food. The renovations will make it even better once completed. Liked the pool too, great length for laps
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Comfortable beds, very clean.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Nice place
Our stay was fantastic, the location was great, and the food was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, good breakfast and free beer when we arrived after a long journey, highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was spacious,
Stayed 2 nights in Sep 2024

10/10 Excellent

Manik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property not too far from the beach! Breakky was really good too!
Stayed 4 nights in Apr 2024

10/10 Excellent

LYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location, good parking, great room and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being able to park and not have to go anywhere
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat and tidy Although service in the steakhouse was poor for lunch
Stayed 1 night in Sep 2024