Intrepid Sea Tours and Activities

I knew when I checked in and the front desk person was chewing gum with her mouth open, that things would not go well. I had an issue with a staff member knocking on my door at 10.30pm and waking me to hand over brochures that were meant for another room. I had an issue with a terrible odour in my bathroom because the housemaids were not putting water regularly into the bathroom floor drain. The hotel is in a great location but old and desperately needs renovating. Julia and Michael in guest services were amazing and should be rewarded.

The property is charming and central for navigating Manhattan. The area is a little more corporate so there isn’t any of the charm you’ll find lower in Manhattan. The staff (except one woman) were incredibly friendly and helpful. I will stay again!

What a fabulous stay! Will be staying here again when I’m back to NYC!