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Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

3.5 star property
Bayside San Pedro hotel in Central San Pedro with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

Bar (on property)
Outdoor pool
Exterior
Breakfast, lunch, dinner served; American cuisine
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is NZ$255
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
601 S Palos Verdes St, San Pedro, CA, 90731
  • Palos Verdes Peninsula
    1 min walk
  • Los Angeles Maritime Museum
    4 min walk
  • Battleship USS Iowa Museum
    13 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Harbour View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 46 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton San Pedro - Port of Los Angeles

Pool
Hot tub
Pet-friendly
Free WiFi
3.9 out of 5, Good, (1014)
The price is NZ$306
for 1 night
includes taxes & fees
8 Dec - 9 Dec
DoubleTree by Hilton San Pedro - Port of Los Angeles

About the area

San Pedro

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel puts you in the centre of San Pedro, 1.1 km (0.7 mi) from Battleship USS Iowa Museum and 8.2 km (5.1 mi) from Port of Long Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Blu Bar and Lounge serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 12002 square feet (1115 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a cruise terminal shuttle. .Places within a 15-minute drive of this 3.5-property class Central San Pedro hotel include Aquarium of the Pacific and Long Beach Convention and Entertainment Center.

What's nearby

  • Battleship USS Iowa Museum - 13 min walk - 1.2 km
  • World Cruise Center - 16 min walk - 1.4 km
  • Port of Long Beach - 9 min drive - 8.3 km
  • Long Beach Convention and Entertainment Center - 10 min drive - 10.8 km
  • RMS Queen Mary - 12 min drive - 11.8 km

Getting around

  • Downtown Long Beach Station - 12 min drive
  • Norwalk- Santa Fe Springs Station - 28 min drive
  • Los Angeles Intl. (LAX) - 32 min drive

Restaurants

  • ‪Tacos Jalisco - ‬10 min walk
  • ‪Green Onion Mexican Restaurant - ‬1 min walk
  • ‪San Pedro Cafe & Deli - ‬8 min walk
  • ‪Alhambra Cocktail Lounge - ‬6 min walk
  • ‪San Pedro Fish Market @The Landing - ‬5 min walk

About this property

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

Bayside San Pedro hotel in Central San Pedro with a fitness centre
As a guest of Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 12002 square feet (1115 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star San Pedro hotel is smoke free.

  • 244 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12002 sq ft of conference space
  • 1115 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel offers 244 accommodations with a safe and free newspapers. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 15 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 21 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blu Bar and Lounge

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,002 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 for adults and from USD 12 for children
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Harbor
Crowne Plaza Harbor Hotel
Crowne Plaza Hotel Los Angeles Harbor
Crowne Plaza Los Angeles Harbor
Crowne Plaza Los Angeles Harbor Hotel
Crowne Plaza Los Angeles Harbor Hotel San Pedro
Crowne Plaza Los Angeles Harbor San Pedro
Harbor Hotel Los Angeles
Los Angeles Harbor Hotel
Los Angeles Harbor Hotel Crowne Plaza

Frequently asked questions

What is the cancellation policy at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel on 26 Nov 2024 start from NZ$254.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

Yep, Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel has a self car park for USD 15.00 per day. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

The closest beach to Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel is Cabrillo Beach (2.9 km).

Does Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel have a pool?

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel has an outdoor pool.

Is Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel is a hit with families.

Does Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel serve breakfast?

Yep, our guests adore the buffet breakfast here! Available daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

No, Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 669 out of 1197 reviews" "
Rating 8 - Good. 265 out of 1197 reviews" "
Rating 6 - Okay. 120 out of 1197 reviews" "
Rating 4 - Poor. 73 out of 1197 reviews" "
Rating 2 - Terrible. 70 out of 1197 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tierra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that there was feces in the shower on the wall. It looked like dead skin was in the sink. I had to go all the way to the 10th floor from the 2 nd floor just to get ice. There were no washcloths for me to wash with. The bed was hard and left my back and hip hurting. It was the worst hotel experience I have had by far.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when we are in town. It is very conveniently located near restaurants. Staff is friendly and professional.
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross shower with mucas on floor and wall. 3 of the 4 already small were down and lines formed. Staff seemed to not care much but the place is just a funnel for cruise people, they don’t have to. Won’t book there again
Stayed 2 nights in Aug 2024

6/10 Okay

Christy, San Luis Obispo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location Hotel needs an upgrade and new beds!
Stayed 4 nights in Aug 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
…not the best time
My rental car got broken into 2 hours after I checked in. Thankfully nothing pesonal was taken. The room wasn’t fully clean long hairs in the bathroom and on one pillow on the bed. The shower head was full of green lime and rust. The location is perfect but the hotel needs some freshening up.
Stayed 3 nights in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
All was good at this property but for a hotel this size, the elevators are not acceptable. I would have given a 5-star review, but trying to use this painfully slow elevator will leave you frustrated. And yes, there was only one working elevator out of four. Not acceptable when there are several floors.
Stayed 1 night in Aug 2024

8/10 Good

SCOTT, SIOUX CITY

Travelled with family
Disliked: Cleanliness
Badly needs updating. Bathroom dirty especially the floor and baseboards.
Stayed 1 night in Aug 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property is in need of various updates. Starting with the elevator, there were only 2 out of 4 that were operational. Inconvenient taking 10 minutes to get upstairs with long elevator lines. The inside of the hotel upstairs smells old and the room was a bit beat up. Beds were comfy. I booked a double queen room and just got two double beds, not queen beds. Parking is not as bad as inside LA. But when I parked up front I was harassed a few times by homeless men in the hotel area. Pool is on the second floor and heated and hot tub is nice. Pool bathrooms were dirty every time we visited.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal location for pre-cruise nights - 10 min shuttle to port. Not from Long Beach attractions - Queen Mary & Spruce Goose & factory outlets - 20 min taxi ride.
Stayed 2 nights in Aug 2024

6/10 Okay

Odum

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory stay
Was only there for 1 night, it was satisfactory. I liked how pretty and clean the establishment was. We had a floor level room and our sliding door was very difficult to open. There was also okay really 1 light working in the main room, but otherwise we relied on the sunlight to see. The bathroom was a bit small, but was fine. The pillows were very uncomfortable for me personally.
Stayed 1 night in Jul 2024

2/10 Terrible

Kerri

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Poor Management.Tired Interior.
Truck blocking car entrance. One guest parking spot. Nobody present outside to address issue. Cars had to back out and try to find a spot on nearby streets. When front desk staff were advised, they did nothing to remedy the problem. Staff dismissive re safety concerns. Interior tired and needs remodeling.
Stayed 1 night in Aug 2024

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, was clean.
Stayed 1 night in Aug 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the cruise terminal
Stayed 1 night in Aug 2024

8/10 Good

Leon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2024

6/10 Okay

Christian

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This property was fine. The hotel itself is clean though there were a few issues with the bathroom and doors jamming. Some of the neighbors were noisy but that isn't really the hotels fault. The restaurant breakfast was overpriced for the poor quality but luckily there are good places to eat within walking distance. Options for hotel are limited in this area but this is certainly a good option.
Stayed 3 nights in Aug 2024

10/10 Excellent

OLIVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 1 night in Apr 2024

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
We liked its central location to shops and restaurants within walking distance and that it wasn't far from whale watching and the aquarium. Parking was convenient. We were disappointed that the pool was undergoing maintenance the day of our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy, Hutto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable rooms and the food was great!
Stayed 3 nights in Jul 2024

2/10 Terrible

Rocio Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They did not provide housekeeping service and the pool water was not clear
Stayed 2 nights in Jul 2024

8/10 Good

Jazmin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Where’s my deposit?
So when I check in on Saturday that pass on the 27, I was told that my deposit of 100 was gonna be refund back to my account it’s been three days and I still have not received it.
Stayed 1 night in Jul 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Natalya

Liked: Cleanliness, staff & service
We like the location of the hotel, but we had broken lock in the bathroom in our room. My husband and I stayed with our grandkids in the room and the lock in the bathroom was broken, the lock was important for us. I reported the problem to reception, but nobody came. I reported second time and the guy came. He said that he will need about 40 minutes to replace the lock. We decided not to allow that, as we were only staying one night with our grandkids and didn’t want all the loud noise. We assumed something like this would have been resolved before we arrived. When we checked out we asked the front desk to print out confirmation that the lock was broken, but she refused. So instead I had her to write down the issue on a piece of paper for my records.
Stayed 1 night in Jul 2024

4/10 Poor

Rosemary

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. beds are comfortable. I was expecting more for the high room rate. Hotel needs a general uplift and deep cleaning service.
Stayed 3 nights in Jul 2024