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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel with free breakfast, near Toyota Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Business centre

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Cucamonga-Guasti Regional Park
    3 min drive
  • Toyota Arena
    4 min drive
  • Ontario Convention Center
    4 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    4 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Azure Hotel & Suites, Trademark Collection by Wyndham
Hot tub
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1536)
The price is NZ$258
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Azure Hotel & Suites, Trademark Collection by Wyndham

About the area

Ontario

At SureStay Hotel by Best Western Ontario Airport you'll be 2.8 km (1.8 mi) from Toyota Arena and 3 km (1.9 mi) from Ontario Convention Center. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Near this Guasti hotel, you'll find Ontario Mills Shopping Mall.

What's nearby

  • Cucamonga-Guasti Regional Park - 3 min drive - 2.9 km
  • Toyota Arena - 4 min drive - 2.9 km
  • Ontario Mills Shopping Mall - 4 min drive - 3.6 km
  • Ontario Convention Center - 4 min drive - 3.8 km
  • Victoria Gardens - 7 min drive - 9.4 km

Getting around

  • Upland Station - 7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 4 min drive

Restaurants

  • ‪Eureka! Ontario - ‬4 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Panda Express - ‬1 min walk
  • ‪Benihana - ‬3 min drive
  • ‪Baker's Drive-Thru - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel with free breakfast, near Toyota Arena
There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Ontario Airport?

Yep, SureStay Hotel by Best Western Ontario Airport has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 24 Nov 2024 start from NZ$183.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Ontario Airport is a hit with families.

Is there a free airport shuttle available at SureStay Hotel by Best Western Ontario Airport?

No, SureStay Hotel by Best Western Ontario Airport does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Ontario Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

No, pets are not allowed.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Néstor, Paso Robles

No house keeping,
Stayed 2 nights in Aug 2024

10/10 Excellent

Angeline, Lucerne Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay, the staff was extremely friendly
Stayed 3 nights in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was pretty clean and had the basics you expect from a hotel it was nice.
Stayed 1 night in Aug 2024

6/10 Okay

BESSIE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was rude when I requested assistance during a Saturday morning breakfast. It was only 9:15 am, and no one there but me, and the only pot of hot breakfast which is oatmeal was already empty and no one there to ask so I went to the front desk and advised her of the situation. Her response was shocking: "IT'S NOT MY JOB" . I told her if she can just send someone to check or replenish the food. When the staff came and seeing that I'm the only one there, she rudely accused me of leaving the bread plastic cover/flap open. WHY DID YOU LEAVE THE FLAP OPEN? IT'S SUPPOSED TO BE CLOSED. And I have not even started getting my breakfast. And why even tell your guests that? There is no excuse for talking to your guests like that. And they're only serving continental breakfast and cannot maintain it? The lady who managed it on weekdays was great. She kept it clean and replenished and very friendly. Kudos to Barbara. Sad that she is not there on weekends. The bathroom is also not clean: toilet has water stains and vent ducts had thick black dust in bathroom wall. When I checked out on Sunday am and asked for a printout of my bill, the front desk clerk printed it but asked me to walk in and grab it from the printer myself. Why, if all she has to do is grab it and hand to me?
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

it was alright!
Stayed 2 nights in Aug 2024

8/10 Good

Yvette

Liked: Cleanliness, staff & service
The property was good for the price. The staff friendly and helpful. Room could have been better cleaned but okay
Stayed 3 nights in Jul 2024

10/10 Excellent

Vickneswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one thing to improve is breakfast menu for example by adding some protein options such as scrambled eggs, chicken, etc.
Stayed 4 nights in Jul 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Argelia

Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Sergey

Stayed 1 night in Jul 2024

10/10 Excellent

Sergey

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
It was clean, that’s all it matter to me.
Stayed 1 night in Jul 2024

6/10 Okay

RITA

bed bugs.
Stayed 2 nights in Jul 2024

2/10 Terrible

Stacy

Stayed 2 nights in Jul 2024

10/10 Excellent

Lucas

Stayed 1 night in Jul 2024

4/10 Poor

Melissa

Stayed 1 night in Apr 2024

4/10 Poor

Melissa

Travelled with family and small children
Liked: Staff & service
The tub flooded every time I used it to take a shower. My small child and I both had to take a shower in a bunch of water (water was passed both our ankles) had to keep turning off the water and waiting 3-5 minutes for water to drain completely out.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay Mike had checked us in and he was very friendly went above and beyond and in the morning for breakfast Barbara was very nice and sweet and very helpful. This hotel was clean and had enough towels and friendly. I would stay here again.
Stayed 1 night in Jul 2024

2/10 Terrible

Wendy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty and unsafe area around the hotel. There was a dead rat in parking lot.
Stayed 1 night in May 2024