See all properties
Save

Hotel Indigo Los Angeles Downtown by IHG

4.5 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Indigo Los Angeles Downtown by IHG

Exterior
Staircase
Suite (Indigo)
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is NZ$330
includes taxes & fees
4 May - 5 May

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Crypto.com Arena
    ‪8 min walk‬
  • Los Angeles Convention Center
    ‪9 min walk‬
  • Dodger Stadium
    ‪9 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible, City View

Room amenity

Premium Room, 1 King Bed, Hearing Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

City view from property

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Hearing Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Hearing Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

You may also like

Ad
Exterior

Residence Inn By Marriott Long Beach

Long Beach
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$330
includes taxes & fees
11 May - 12 May
Residence Inn By Marriott Long Beach

About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at Hotel Indigo Los Angeles Downtown by IHG. Within just a 10-minute stroll, you'll find Crypto.com Arena and Los Angeles Convention Center. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Metropole Bar + Kitchen, serves local cuisine and is open for breakfast, brunch, lunch and dinner. 18 Social is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym, seasonal outdoor swimming pool, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4.5-property class Downtown Los Angeles hotel, you'll be 4.2 km (2.6 mi) from University of Southern California and 5 km (3.1 mi) from Dodger Stadium.

What's nearby

  • L.A. Live - 5 min walk - 0.5 km
  • Crypto.com Arena - 8 min walk - 0.7 km
  • Los Angeles Convention Center - 9 min walk - 0.8 km
  • University of Southern California - 5 min drive - 4.5 km
  • Dodger Stadium - 9 min drive - 6.2 km

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Los Angeles Intl. (LAX) - 35 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Metropole Bar & Kitchen - ‬1 min walk
  • ‪Fixins Soul Kitchen - ‬6 min walk
  • ‪Fogo De Chao - ‬5 min walk
  • ‪Katsuya L.A. LIVE - ‬5 min walk

About this property

Hotel Indigo Los Angeles Downtown by IHG

Luxury hotel with bars/lounges and 24-hour fitness centre
Hotel Indigo Los Angeles Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 20316 square feet (1887 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Indigo Los Angeles Downtown by IHG. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 20316 sq ft of conference space
  • 1887 sq. m of conference space
  • Built in 2017
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel Indigo Los Angeles Downtown by IHG offers 350 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Outdoor pool

The Westin Bonaventure Hotel and Suites, Los Angeles

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 2,577 reviews
The price is NZ$332
includes taxes & fees
9 May - 10 May
The Westin Bonaventure Hotel and Suites, Los Angeles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,316 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cots (infant beds) are available for USD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in January and close in March.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Los Angeles Downtown
Indigo Los Angeles By Ihg
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown by IHG Hotel
Hotel Indigo Los Angeles Downtown an IHG Hotel
Hotel Indigo Los Angeles Downtown by IHG Los Angeles
Hotel Indigo Los Angeles Downtown by IHG Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Hotel Indigo Los Angeles Downtown by IHG?

Hotel Indigo Los Angeles Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Los Angeles Downtown by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Los Angeles Downtown by IHG on 4 May 2025 start from NZ$271.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Los Angeles Downtown by IHG?

Yep, Hotel Indigo Los Angeles Downtown by IHG has secured covered valet parking with in/out privileges for USD 54 per night.

Are there any beaches close to Hotel Indigo Los Angeles Downtown by IHG?

The closest beach to Hotel Indigo Los Angeles Downtown by IHG is Venice Beach (20.6 km).

Does Hotel Indigo Los Angeles Downtown by IHG have a pool?

Hotel Indigo Los Angeles Downtown by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from January to March.

What luxury perks are available at Hotel Indigo Los Angeles Downtown by IHG?

Hotel Indigo Los Angeles Downtown by IHG features an outdoor pool, free pool cabanas and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Indigo Los Angeles Downtown by IHG a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Los Angeles Downtown by IHG.

Does Hotel Indigo Los Angeles Downtown by IHG serve breakfast?

You bet, cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Los Angeles Downtown by IHG?

No, Hotel Indigo Los Angeles Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Los Angeles Downtown by IHG?

Yep, they've got a poolside bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Indigo Los Angeles Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Los Angeles Downtown by IHG?

Dogs are welcome at Hotel Indigo Los Angeles Downtown by IHG, with food and water bowls on offer.

Hotel Indigo Los Angeles Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1081 reviews
Rating 8 - Good. 193 out of 1081 reviews
Rating 6 - Okay. 88 out of 1081 reviews
Rating 4 - Poor. 54 out of 1081 reviews
Rating 2 - Terrible. 55 out of 1081 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service
We had a great stay at hotel indigo, we tried to upgrade room and wanted an interconnecting as travelling with kids but that didn’t happen. The rooms were a little run down but beds were really comfortable, bathrooms great we had a great time. Felt very safe and it was close to so many things.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A weekend stay at Indigo

Cute boutique feel, but clearly in need of updates. The room was a good size for 3 of us and decently appointed, but the furniture was very worn and the air unit broken. A portable unit was installed with black duct tape up the sides of the window, which let in outdoor smells (not good) from time to time. Good thing we had a purifier!
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lumumba

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is awesome! Theres a lot of poverty near the property
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Chanel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to stay near the staples center to events. Walking distance. Very nice scenery of glass windows in room. Nice bathroom . Room air was hard to adjust for comfort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashish

Stayed 5 nights in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is lovely on the outside. First contact with staff at check in was very pleasant. We had a problem with Airconditioning which was quickly sorted. One side of the hotel faces the freeway so was slightly noisy. The front door of the hotel is heavy to open and staff stood by and watched us struggle and never offered assistance but other than that it’s a great hotel in a safe part of L A and very close to Crypto for those attending a game there.
Stayed 6 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Ankit

Stayed 3 nights in Jan 2025

6/10 Okay

Jullien, Ontario

Travelled with partner
Liked: Staff & service, property conditions & facilities
I had a mixed experience during my stay. On the positive side, the staff was absolutely top-tier—friendly, professional, and attentive to every need. The location was also excellent, with restaurants and attractions within walking distance, which was very convenient. However, I did notice some cleanliness issues. There were dirty glasses left outside my room, apon arrival and I found hair in both the sink and tub, which was disappointing. While the service and location were great, attention to detail in cleanliness would elevate the overall experience.”
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It pretends to be upscale. Everyone friendly enough but way to overpriced especially with all the added charges like no parking and forced to basically get there service which was almost a 3rd of what room cost @55$ a night. When making reservation cost was @1250 for stay and at check out @1650 and thats just for the room no food or drinks at all during stay. Room was basic no water pressure and lughts out in bathroom. Ac unit on wall was loud and clicking as well. Overall just disappointing
Stayed 6 nights in Jan 2025

8/10 Good

Adrianna

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Christina, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect like always, except that we were right next to the elevator; so we asked to be move to another room, young man at the counter seemed bother that he had to make other arrangements and he told us that there was no more rooms available far from the elevator. We went ahead and took the key for the room, it was not a big problem for us. We started getting settled, turn on the a/c and it didn’t worked. Went back to let them know, and the guy that originally helped us gave us another room, and it happened to be was FAR from the elevator. We had stayed at Hotel Indigo multiple times, this is the first time we had a bad experience. I know the second front desk guy didn’t even try looking for another room for us, I was very disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Zeen

Liked: Cleanliness, staff & service
It is convenient for walking around to Subway, bus stations. The property itself is clean, although the facilities are somewhat out-of-date. The staffs are kind, restaurent is good.
Stayed 4 nights in Dec 2024

6/10 Okay

Josue

Stayed 2 nights in Jan 2025

10/10 Excellent

Tewodros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Amazing customer service. Clean, classy, convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel bar

JD and Jared are amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was near to a shopping center, restaurants, theatre, and sports arena all within walking distance. The front desk staff were accommodating. Housekeeping did a good job!
Stayed 11 nights in Dec 2024

4/10 Poor

Prasanti

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and welcoming, staff is great and easy to talk to, location is awesome and well cleaned. We had a good time staying in LA for our family reunion.
Stayed 2 nights in Dec 2024

6/10 Okay

altug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was disappointed with my recent experience at the hotel. During my interaction with the front office staff, Andy, I found his behavior to be disrespectful. While the Front Office Manager later apologized on his behalf, I observed both of them laughing shortly after. This gave me the impression that they may not take customer complaints seriously, which I found highly unprofessional and disheartening.
Stayed 4 nights in Dec 2024