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Marriott Long Beach Downtown

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Long Beach Convention and Entertainment Center

Photo gallery for Marriott Long Beach Downtown

View from property
Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Lounge
View from property
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pool
  • 24/7 front desk
The current price is NZ$469
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
111 East Ocean Boulevard, Long Beach, CA, 90802
  • The Pike Outlets
    ‪3 min walk‬
  • The Terrace Theater
    ‪5 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪5 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Harbour View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Harbour View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Harbour View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Harbour View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Harbour View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Harbour View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Harbour View

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Harbour View (Corner)

Room, 1 King Bed, Balcony, Harbour View (Corner)

Room, 1 King Bed, Balcony, Harbour View (Corner)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Harbour View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Harbour View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Regency Long Beach

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1503)
The price is NZ$1,091
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Regency Long Beach

About the area

Long Beach

Marriott Long Beach Downtown puts you in the heart of Long Beach, within just a 10-minute stroll of Long Beach Convention and Entertainment Center and Aquarium of the Pacific. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Local Current, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub, pool cabanas and pool loungers as well as access to free bike hire. 24505 square feet (2277 square metres) of event facilities include 13 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Downtown Long Beach hotel, you'll be 1.2 km (0.7 mi) from Shoreline Village and 2.7 km (1.7 mi) from RMS Queen Mary.

What's nearby

  • Long Beach Convention and Entertainment Center - 5 min walk
  • Aquarium of the Pacific - 10 min walk
  • RMS Queen Mary - 4 min drive
  • Long Beach Cruise Terminal - 4 min drive
  • Port of Long Beach - 11 min drive

Getting around

  • Downtown Long Beach Station - 2 min walk
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 22 min drive

Restaurants

  • ‪Auld Dubliner - ‬4 min walk
  • ‪solita Tacos & Margaritas - ‬1 min walk
  • ‪L'Opera Ristorante - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Islands - ‬3 min walk

About this property

Marriott Long Beach Downtown

Hotel with a 24-hour fitness centre, a quick walk to Long Beach Convention and Entertainment Center
As a guest of Marriott Long Beach Downtown, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 24505 square feet (2277 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Marriott Long Beach Downtown. For a fee, parking is available.

This 4-star Long Beach hotel is smoke free.

  • 376 guestrooms or units
  • 12 levels
  • Conference rooms
  • 24505 sq ft of conference space
  • 2277 sq. m of conference space
  • Built in 1986
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Long Beach Downtown offers 376 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Languages

English, Filipino, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Local Current

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24,505 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (78 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 26 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Renaissance Long Beach
Long Beach Hotel Renaissance
Long Beach Renaissance
Long Beach Renaissance Hotel
Renaissance Hotel Long Beach
Renaissance Long Beach
Renaissance Long Beach Hotel
Marriott Long Downtown Long
Renaissance Long Beach Hotel
Marriott Long Beach Downtown Hotel
Marriott Long Beach Downtown Long Beach
Marriott Long Beach Downtown Hotel Long Beach

Frequently asked questions

What is the cancellation policy at Marriott Long Beach Downtown?

Marriott Long Beach Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Long Beach Downtown?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Marriott Long Beach Downtown on 16 Mar 2025 start from NZ$416.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Long Beach Downtown?

Yep, Marriott Long Beach Downtown has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Marriott Long Beach Downtown?

Yep, Marriott Long Beach Downtown is a short 12-minute walk from City Beach. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find motor boats.

Does Marriott Long Beach Downtown have a pool?

Marriott Long Beach Downtown has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What makes Marriott Long Beach Downtown a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Marriott Long Beach Downtown.

Is Marriott Long Beach Downtown family-friendly?

You bet! With amenities such as a corner/local shop and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Marriott Long Beach Downtown is a hit with families.

Does Marriott Long Beach Downtown serve breakfast?

Yeah, cooked-to-order brekkie is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Marriott Long Beach Downtown?

No, Marriott Long Beach Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Long Beach Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Long Beach Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Marriott Long Beach Downtown?

Dogs are welcome at Marriott Long Beach Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Marriott Long Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 97 reviews
Rating 8 - Good. 13 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 4 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

Chad, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lizbeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff.
Stay was awesome. And I believe George was his name, helped us and set us up with a great room. He even went above and beyond and helped us assure our parking was acceptable.
Stayed 1 night in Nov 2024

8/10 Good

BJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, just the area around is kind of dirty and full of homeless people.
Stayed 1 night in Nov 2024

10/10 Excellent

Priscilla

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel and location
We love this hotel. Very nice place and perfectly located if your going on a cruise. The staff is amazing! We just love Pablo from El Salvador. He was very friendly, professional, helpful, and he always checked on us to see if we needed anything else. He should be employee of the month. This was an incredible trip and stay at your hotel. We are definitely coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamara

Fast check in. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

lindadesuza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Evelyn

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Everything was good except that at around 2 am water started leaking from the ceiling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
Amazing service and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach.
Stayed 1 night in Oct 2024

10/10 Excellent

Jermol

Stayed 2 nights in Sep 2024

6/10 Okay

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Karissa

Travelled with partner
Liked: Cleanliness, staff & service
The stay was ok, and it’s not the hotel’s fault we got a strong marijuana smell coming in our room the first night of the stay. The resort fee and credit of food and drinks was disappointing since we checked in late evening Friday night and checked out early Sunday morning, on top of an expensive overnight parking rate. The bar was very slow to get our food to go, and then ran out of the food we had ordered. I would look at a different property in a different part of town if we ever return to Long Beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

shahd

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food was good. Would have been nice if they had a actual restaurant on the property instead of just the bar. Spa was great nice hard jets and I liked it being up on the 3rd floor instead of the street level
Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

4/10 Poor

Gina

Travelled with group
Disliked: Room comfort
Dissatisfied customer due to leaking AC.
Unfortunately, our AC was leaking from the ceiling. We are trying to get money back because they were unable to accommodate moving to another room. While waiting for them to fix it the housekeeper came and said she’d come back. Needless to say, our room never got cleaned. The trash was full from 2 days worth. The manager Nancy may be calling hotels.com.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun
Lovely stay and great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice refurbished room, pretty clean and comfy. The shower sometimes had a little bit of a sewage smell to it but it was barely noticeable. What I didn't like is that, I think it is overpriced for the area. On top of the regular rate, they charge 40 for parking and 30 "destination fee". Those 30 they say you can use for food on the premises but still, what if I don't want to eat there at all. Or if I do, then I have to use 30 dollars on overpriced products from the store? The staff didn't care to tell me this when I checked in so that's why I give it just 2 out of 5 star on the staff area. I just realized I "lost" $120 when I checked out and got the receipt.
Stayed 4 nights in Sep 2024

8/10 Good

ibhade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024