2/10 Terrible
Alexander
1 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin was absolutely filthy, could not walk barefoot on the floor, curtains and fan were covered in dust. No antena connection on TV but remedied on complaint. Cabin had previously had the door lock forced and it had never been fixed properly. Once you put the key in and locked the door you could not get the key out unless you happened to wiggle it into the right spot. Owner berated us for not reporting it the day before when we first moved in, ( we were in a hurry to attend a wedding), the ensemble bed base was collapsed in the middle and we both rolled into the middle of the bed. It has the potential to be a very nice park and the cabin would have been excellent with proper cleaning and maintenance and the addition of security screens. Very poor value not worth the $97 per night. Would not patronise again while under current management and would inspect for cleanliness before paying. Would not recommend to anyone as there is better value elsewhere in Mackay. Why did we book in there? We needed a checkin time earlier than 2pm and the motels we rang would not guarantee an earlier checkin.
Alexander
Stayed 2 nights in Sep 2024