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White Lace Motor Inn

4.0 star property
Colonial Mackay motel in West Mackay with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
BBQ/picnic area
Studio 6
Free daily on-the-go breakfast
Free daily on-the-go breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
73 Nebo Rd, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    1 min drive
  • Jubilee Park
    2 min drive
  • Mackay Base Hospital
    3 min drive
  • Mackay, QLD (MKY)
    6 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Electric kettle
Toaster
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Jetted bath
Hairdryer
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Electric kettle
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio 6

Studio 6

Studio 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hairdryer
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

Studio

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Disabled Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Standard Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Two-Bedroom Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

Superior SPA Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Standard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Courtyard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Budget Room

  • Sleeps 3
  • 1 Queen Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
The Marco Polo
Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (581)
The price is NZ$154
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Marco Polo

About the area

Mackay

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Regional Botanic Gardens. Highlights at this Colonial motel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This business-friendly motel offers free WiFi in public areas, a terrace and a garden. Added amenities include a free manager's reception, a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 4-property class West Mackay motel include Mackay Enertainment and Convention Centre and Caneland Central.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 2 min drive - 2.2 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 2.1 km
  • Mackay Base Hospital - 3 min drive - 1.9 km
  • Bluewater Lagoon - 3 min drive - 2.5 km
  • Harrup Park - 3 min drive - 2.7 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Colonial Mackay motel in West Mackay with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

Frequently asked questions

What is the cancellation policy at White Lace Motor Inn?

White Lace Motor Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at White Lace Motor Inn?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at White Lace Motor Inn on 28 Nov 2024 start from NZ$175.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at White Lace Motor Inn?

Yep, White Lace Motor Inn has a free self car park and free RV/bus/truck parking.

Are there any beaches close to White Lace Motor Inn?

The closest beach to White Lace Motor Inn is Lamberts Beach (10.5 km).

Does White Lace Motor Inn have a pool?

White Lace Motor Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 8:00 PM.

Does White Lace Motor Inn serve breakfast?

Yep, free on-the-go breakfast is on offer on weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at White Lace Motor Inn?

No, White Lace Motor Inn does not offer an airport shuttle service.

What time are check-in & check-out at White Lace Motor Inn?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at White Lace Motor Inn?

No, only service animals are allowed.

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 831 reviews" "
Rating 8 - Good. 299 out of 831 reviews" "
Rating 6 - Okay. 81 out of 831 reviews" "
Rating 4 - Poor. 27 out of 831 reviews" "
Rating 2 - Terrible. 12 out of 831 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn

Business traveller
Liked: Staff & service
Staff member pleasant. Room conditions poor - no smoke alarm (found alarm cover in cupboard), servery bench repairs not finished and door handles missing, black hair in bottom drawer of vanity (my hair is blonde), vanity plug damaged and constant hum in room (unable to locate)
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propertt is very clean and in a good area
Stayed 1 night in Oct 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noise of the planes it was nice. Rooms need a little refurbishment but otherwise good.
Stayed 1 night in Sep 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Having availability to WI-FI
Stayed 4 nights in Sep 2024

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this place is cheap i would not come again. The property is extremely tired and needs alot of work. Curtains were falling of the rails, toaster shorted out the power, stayed 4 nights with no room cleaning, dishes at breakfast are all dirty. The room has a terrible smell. I asked for more toilet paper which was delivered however cleaner just ignored the wet towels on the ground.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice from the road but thats where the positive stops. Complementary Breakfast looks great in the pictures but not as displayed. Unable to find clean dishes to serve from. Toaster in room shorted out the power twice so didnt try again was told by staff that the toaster was too powerful for a hotel room. My daughter found hairs in her bed and was scared to get in the bed. Reception desk was unserviced whenever i tried to find someone. No cleaning service with 4 nights stay. The place is very run down.
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

dee

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

2/10 Terrible

Zoe

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel I have ever stayed in. Beds were so uncomfortable, layout of room was odd. Had to walk through a common room stayed with other guest to enter room via the bathroom which locked from the outside ,so other guest had to wait before leaving. Stains on floor and furniture, bathroom was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable. Good value. Old FV
Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attitude about cancelling sucks.Abused for forgetting to cancel. I have a mental disability and didn't deserve the swearing. Calling me the C world was too far. I hope he loses his job.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning not working otherwise room good, my booking not quite right through Expedia but sorted by manager.
Stayed 1 night in Aug 2024

8/10 Good

Wilfried

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as renovated! The room they provided was outdated and run down. How can this be a 4 star motel?
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property listed as a motel with full daily housekeeping. There has apparently been a change of ownership but the info has not been updated in the advertising, the notes in the bathroom about if you want fresh towels, the please clean my room signs and also in the property guide book. Resulted in our towels remaining on the floor until we had to call and request new ones. The room we were in also had some very sticky doors - the bathroom the ply is mostly separated from the rest of the door leaving you pulling on something broken and also the front door would get stuck that needed a couple of full weight pulls to get it open. Bed was comfy, tv was great but not refilling tea/coffee amenities or housekeeping on the days you request it mid stay isn't really on when it's booked as advertised. It's not a self-service apartment. So please take note.
Stayed 3 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Just needed a bed for one night on a long road trip. They organised a late check in and were really helpful. The free breakfast was basic but much appreciated
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service
After being there before and enjoying our stay, this time I did not find the management so welcoming. Overall, my stay was all I needed. I was a little disappointed the bathroom bin had not been emptied when the room was cleaned which left it a little smelly. An oversight on the cleaners part, tho I accept that can happen.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for passing through.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan is a great host. The rooms are great, breakfast is good, great location, and great outdoor patio.
Stayed 7 nights in Aug 2024

4/10 Poor

Carolyn

Disliked: Staff & service, property conditions & facilities
Requested ground floor room when doing booking, request not considered. Room not serviced during 3 night stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe. All 3 beds were super old, and you can feel the springs, which was not comfortable. Breakfast was just a couple of cereal packets and some toast.
Stayed 1 night in Jul 2024

4/10 Poor

Julianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a ‘superior’ room sadly the room smelt musty, the toilet had dirty stains and constantly leaked, There were ants in the kettle, bed desperately needs replacing. Only One 600ml water bottle in family room We had one blanket to share between beds. Breakfast presentation very underwhelming . Had to climb a secured box to get into shower/bathtub. Could not recommended
Stayed 1 night in Jul 2024