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Hotel Chadstone Melbourne MGallery

5.0 star property
Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall

Photo gallery for Hotel Chadstone Melbourne MGallery

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Exterior
Sports facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
The current price is NZ$261
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
1341 Dandenong Road, Malvern East, VIC, 3148
  • Chadstone Shopping Mall
    ‪1 min walk‬
  • Monash University
    ‪6 min drive‬
  • Caulfield Racecourse
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

At Hotel Chadstone Melbourne MGallery, you'll be connected to a shopping centre and steps from Chadstone Shopping Mall. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and facials. Altus Rooftop Bar is the hotel's own rooftop bar. Enjoy the gym, Hot tub and pool loungers as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Malvern East hotel include Monash University and Caulfield Racecourse.

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Monash University - 6 min drive - 5.7 km
  • Caulfield Racecourse - 6 min drive - 5.3 km
  • Crown Casino - 15 min drive - 14.9 km
  • Brighton Beach - 22 min drive - 11.9 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪New Shanghai 新上海 - ‬3 min walk
  • ‪Little White Duck - ‬3 min walk
  • Pastore
  • ‪Sushi Jiro - ‬3 min walk
  • ‪Laurent Boulangerie Patisserie, Chadstone Shopping Centre - ‬7 min walk

About this property

Hotel Chadstone Melbourne MGallery

Luxury Melbourne hotel connected to a shopping centre, steps from Chadstone Shopping Mall
Hotel Chadstone Melbourne MGallery offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping centre
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults and AUD 21.5 to 43 for children
  • Covered self-parking fee: AUD 50 per day (in/out privileges)
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses solar energy.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Frequently asked questions

What is the cancellation policy at Hotel Chadstone Melbourne MGallery?

Hotel Chadstone Melbourne MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chadstone Melbourne MGallery?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery on 14 Apr 2025 start from NZ$261.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Chadstone Melbourne MGallery?

Yep, Hotel Chadstone Melbourne MGallery has a covered self car park with in/out privileges for AUD 50 per day.

Are there any beaches close to Hotel Chadstone Melbourne MGallery?

The closest beach to Hotel Chadstone Melbourne MGallery is Brighton Beach (9 km).

Is there a spa on site at Hotel Chadstone Melbourne MGallery?

Yep, there is an onsite spa at Hotel Chadstone Melbourne MGallery. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Chadstone Melbourne MGallery have a pool?

Hotel Chadstone Melbourne MGallery has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel Chadstone Melbourne MGallery a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Chadstone Melbourne MGallery.

Is Hotel Chadstone Melbourne MGallery family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chadstone Melbourne MGallery is a hit with families.

Does Hotel Chadstone Melbourne MGallery serve breakfast?

Yep, buffet breakfast is on offer weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Chadstone Melbourne MGallery?

No, Hotel Chadstone Melbourne MGallery does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chadstone Melbourne MGallery?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday, Monday, Tuesday and Wednesday.

What time are check-in & check-out at Hotel Chadstone Melbourne MGallery?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Chadstone Melbourne MGallery?

No, only service animals are allowed.

Hotel Chadstone Melbourne MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 472 reviews
Rating 8 - Good. 100 out of 472 reviews
Rating 6 - Okay. 37 out of 472 reviews
Rating 4 - Poor. 19 out of 472 reviews
Rating 2 - Terrible. 15 out of 472 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff member who checked me in was rude and abrupt . Room was nice but facing the road , road noise could be heard from 0500-0600 onwards with trucks and traffic. Wouldnt recommend if you wanted a stay with a good nights sleep
Stayed 1 night in Mar 2025

6/10 Okay

Serah

Travelled with partner
Liked: Staff & service
Could be refurbished a bit as a little old looking. Food was REALLY good (bircher muesli, cheese platter and dinner at Pastore). Yoga advertised but not available.
Stayed 2 nights in Feb 2025

4/10 Poor

Griffiths

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mini-bar fridge not working- drinks were hot It was a sweltering 40 degrees outside Staff notified on day 1 , not fixed until 5.30 pm following day only after a 2nd complaint.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was aqesome. Modern and very clean room. Comfy bed and incredibly friendly and helpful staff. Awesome location to be in walking distance of the shops and great restaurants. The rooftop bar was also quite nice but very pricey. Didn't get to enjoy the pool as it was school holidays and very busy. Highly recommend 🙌
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jillianne

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms in the deluxe rooms are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great
Stayed 1 night in Dec 2024

2/10 Terrible

Kalpesh

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel, very clean and comfortable, great place to stay for easy access to the shops and restaurants at Chadstone shopping centre
Stayed 1 night in Nov 2024

10/10 Excellent

Eren

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Wade

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
My one week stay at this hotel is excellent. The staff is friendly, always there to lend a helping hand. Room size is good, and everything in the room works perfectly. There is also a welcome sweet treat in my room when I walked in. I feel safe because of the door card entry, to elevators, and to room. For the full Mall experience, I took the Tourism Shuttle from CBD(Russell / Flinder Street) to Chadstone Mall with return one week after. The Chadstone Mall is huge. The hotel is only a 3 minute undercover walk from the mall. It provided a close-to sleep-in mall experience. Imagine that everyday waking up, just to spend time in a mall, no extra travel time is needed. For all the Mall lovers, I would greatly recommend.
Stayed 7 nights in Nov 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Sheryn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I simply cannot offer more than a one star even though the hotel itself probably deserves it. I had a wake up call at 3.30am that I didn't request which actually ruined my entire night as the shock when not expecting this really wakes you up. The explanation I was given was mistakes happen and I should understand this owning a business myself, the compensation was a 4pm checkout should I decide to stay again. When I explained that a 4pm checkout offered not value to me as a corporate traveller, no further compensation was offered only the personal assurance that I would be well looked after if I stayed again. This is simply not good enough for a hotel of this calibre, I cannot accept that a simple mistake was made and furthermore, cannot accept that they are willing to offer nothing to compensate me for this grave error to secure my future business and to prevent a 1 star review. Unfortunately I will not stay at this hotel again as should anything go wrong they will simple say "sorry" mistakes happen.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it’s so close to shopping and dinning
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for a high grade hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staycation for myself and a friend and our 9 year olds, while we enjoyed all Chadstone has to offer for both kids activities and shopping for the mums. They LOVED the drink on arrival. High standard of service, rooms were lovely. Breakfast buffet was a highlight. 10/10 will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

KEDAR

Stayed 3 nights in Oct 2024

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vaibhav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 1 night in Oct 2024