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Quest Caroline Springs

4.5 star property
Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre

Photo gallery for Quest Caroline Springs

Deluxe One Bedroom Spa Apartment | Jetted tub
Fridge, microwave, coffee/tea maker
Lobby sitting area
Executive One Bedroom Apartment | Living area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning
The current price is NZ$197
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Watergardens Town Centre
    ‪8 min drive‬
  • Cairnlea Lakes
    ‪8 min drive‬
  • Sunshine Hospital
    ‪11 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted tub

Deluxe One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56.2 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Blackout curtains
  • 26.5 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Deluxe Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Accessible One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Studio

Minibar, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One-Bedroom Executive Apartment

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom Executive Apartment

  • Sleeps 3
  • 1 Queen Bed

Two-Bedroom Accessible Apartment

  • Sleeps 5
  • 1 King Bed

Similar properties

Living area

Punthill Caroline Springs

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, (104)
The price is NZ$216
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Punthill Caroline Springs

About the area

Melbourne

At Quest Caroline Springs, you'll be connected to a shopping centre and 6.5 km (4 mi) from Watergardens Town Centre. Highlights at this luxury aparthotel include a conference centre, and in-room kitchens and free WiFi. .You can enjoy an LCD TV with satellite channels, and each apartment features a sitting area, a DVD player and a coffee/tea maker. A kitchen comes with a fridge and a microwave, a minibar provides refreshments, and room service is also available. Free newspapers, Netflix and a safe are also available. .This family-friendly aparthotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Self-service breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 4.5-property class Caroline Springs aparthotel include Sunshine Hospital and Overnewton Castle.
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What's nearby

  • Watergardens Town Centre - 8 min drive
  • Sunshine Hospital - 11 min drive
  • Overnewton Castle - 12 min drive
  • Highpoint Shopping Centre - 17 min drive
  • Flemington Racecourse - 18 min drive

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬19 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Jolly Miller Caroline Springs - ‬4 min walk
  • ‪KFC - ‬7 min walk

About this property

Quest Caroline Springs

Luxury aparthotel connected to a shopping centre in Melbourne with a conference centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 9 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately AUD 16.95 per person
  • Covered self-parking fee: AUD 9 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

What is the cancellation policy at Quest Caroline Springs?

Quest Caroline Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Caroline Springs?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 2 Mar 2025 start from NZ$196.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Caroline Springs?

Yep, Quest Caroline Springs has a secured covered self car park for AUD 9 per day.

Are there any beaches close to Quest Caroline Springs?

The closest beach to Quest Caroline Springs is Altona Beach (17.4 km).

Is Quest Caroline Springs family-friendly?

You bet! With amenities such as laundry facilities and a deli, it's no surprise that Quest Caroline Springs is a hit with families.

Does Quest Caroline Springs serve breakfast?

Yeah, self-service breakfast is available daily from 7 AM to noon.

Is there a free airport shuttle available at Quest Caroline Springs?

No, Quest Caroline Springs does not offer an airport shuttle service.

What time are check-in & check-out at Quest Caroline Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 233 out of 553 reviews
Rating 8 - Good. 191 out of 553 reviews
Rating 6 - Okay. 81 out of 553 reviews
Rating 4 - Poor. 25 out of 553 reviews
Rating 2 - Terrible. 23 out of 553 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Jan 2025

10/10 Excellent

Palepa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
View was great. Myself and my children enjoyed our stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic, I would change nothing and happy to book again when next staying out that way!👍
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Having to pay for parking was a bit much as it wasn’t stated in the booking but apart from that it was great 👍
Stayed 1 night in Oct 2024

6/10 Okay

Narendra

Liked: Cleanliness, room comfort
Stay is good, but road side rooms gets lot of disturbance due to traffic and lights will enter to each bed room so it's bit disturbance for sleep.
Stayed 5 nights in Oct 2024

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jose Jr

Travelled with partner
Liked: Cleanliness, amenities
Clean and orderly. Sufficient facilities that made our stay hassle-free and comfortable.
Stayed 6 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
The best
Stayed 1 night in Jul 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! Period! Not worth it! Go punnthiill insty! QUEST SUCKS!

10/10 Excellent

Merciana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the pleasant stay it was perfect accommodation. Definitely will stay again 😃
Stayed 3 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our stay. The staff were prompt, friendly and kind - also helpful. Our room was neat and had all we needed, anything we needed just had to ask and was sorted. Would definately stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cathie

Liked: Cleanliness, property conditions & facilities
Great place fitted out well. Easy to find, economically priced for what you get.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment was clean and comfortable. The staff were helpful and pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Johnny

Liked: Cleanliness
Disliked: Property conditions & facilities
Just great
Stayed 1 night in Sep 2024

10/10 Excellent

Jerry

Stayed 1 night in Aug 2024

8/10 Good

Marlon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Janine

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Rachelle Noelle

Business traveller, Travelled with partner
Not the same as it used to be, customer service is at a minimum, cleaning of the room is not noticed and parking prices are a new addition to find out about.
Stayed 4 nights in Aug 2024

8/10 Good

warren

Travelled with partner
Liked: Cleanliness, amenities
The Quest at Caroline Springs is situated nicely within walking distance to quite a number of eateries and a shopping centre. Our king bed was excellent. However the bathroom did have some cracked tiles and was a little "tired". We would stay here again. The secure parking makes life easy and the staff were very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Easy to find shopping close by & was clean beds were comfortable
Stayed 1 night in Aug 2024

8/10 Good

Brittany

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were friendly and the apartment was clean. But there was no hot water in the evening when I showered and the hotel never got back to me when I queried them about it.
Stayed 2 nights in Aug 2024