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Sheraton Redding Hotel at the Sundial Bridge

3.5 star property
Riverwalk Redding hotel in Turtle Bay with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Redding Hotel at the Sundial Bridge

Lobby
Exterior
Outdoor pool
Local cuisine
Banquet hall

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service
  • Hot tub
    Hot tub

Explore the area

Map
820 Sundial Bridge Drive, Redding, CA, 96001
  • Turtle Bay Exploration Park
    2 min walk
  • Redding Civic Auditorium
    3 min walk
  • Sundial Bridge
    7 min walk
  • Redding, CA (RDD-Redding Municipal)
    11 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountain View, Corner (Balcony, Mountain View)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Mountain View, Corner (Balcony, Mountain View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Sofa bed
  • 49 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Corner (Balcony, Pool View)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 Bedroom, Corner (Balcony, Pool View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • 68.9 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Pool View

Presidential Suite, 1 Bedroom, Pool View | Living room

Presidential Suite, 1 Bedroom, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • 101 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Free bottled water
  • 49 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View, Corner (Corner)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Garden View, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Separate bedroom
Private bathroom
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Free bottled water
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Oxford Suites Redding

Hot tub
Breakfast included
Free airport shuttle
Pet-friendly
4.5 out of 5, Wonderful, (1688)
The price is NZ$253
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Oxford Suites Redding

About the area

Redding

Sheraton Redding Hotel at the Sundial Bridge puts you in the heart of Redding, within steps of Redding Civic Auditorium and Turtle Bay Exploration Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Mosaic, serves local cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym and Hot tub as well as access to a playground. 33000 square feet (3066 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an area shuttle. .With a stay at this 3.5-property class Turtle Bay hotel, you'll be 0.6 km (0.4 mi) from Sundial Bridge and 2.7 km (1.7 mi) from Lake Redding Park.

What's nearby

  • Turtle Bay Exploration Park - 2 min walk - 0.3 km
  • Redding Civic Auditorium - 3 min walk - 0.3 km
  • Sundial Bridge - 7 min walk - 0.6 km
  • Waterworks Park - 5 min drive - 6.4 km
  • Bethel Church - 7 min drive - 7.5 km

Getting around

  • Redding Station - 2 min drive
  • Redding, CA (RDD-Redding Municipal) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Janya Thai Cuisine - ‬3 min drive
  • ‪Wienerschnitzel - ‬2 min drive
  • ‪Cinders Wood Fired Pizza - ‬18 min walk
  • ‪Caffé Pagato - ‬13 min walk

About this property

Sheraton Redding Hotel at the Sundial Bridge

Riverwalk Redding hotel in Turtle Bay with a 24-hour fitness centre
Sheraton Redding Hotel at the Sundial Bridge offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 33000 square feet (3066 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Redding Hotel at the Sundial Bridge. Parking is available for a fee.

This 3.5-star Redding hotel is smoke free.

  • 130 guestrooms or units
  • 33000 sq ft of conference space
  • 3066 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Redding Hotel at the Sundial Bridge offers 130 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers and complimentary toiletries.

This Redding hotel provides complimentary wired and wireless Internet access. 49-inch LED televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 5 mi
  • Parking on site (USD 13 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mosaic

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 33,000 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 13 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Redding Hotel Sundial Bridge
Sheraton Hotel Sundial Bridge
Sheraton Redding Sundial Bridge
Sheraton Sundial Bridge
Sheraton Redding Hotel at the Sundial Bridge Hotel
Sheraton Redding Hotel at the Sundial Bridge Redding
Sheraton Redding Hotel at the Sundial Bridge Hotel Redding

Frequently asked questions

What is the cancellation policy at Sheraton Redding Hotel at the Sundial Bridge?

Sheraton Redding Hotel at the Sundial Bridge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Redding Hotel at the Sundial Bridge?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Redding Hotel at the Sundial Bridge on 1 Dec 2024 start from NZ$498.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Redding Hotel at the Sundial Bridge?

Yep, Sheraton Redding Hotel at the Sundial Bridge has a self car park for USD 13 per day.

Are there any beaches close to Sheraton Redding Hotel at the Sundial Bridge?

The closest beach to Sheraton Redding Hotel at the Sundial Bridge is Brandy Creek Beach (16.7 km).

Does Sheraton Redding Hotel at the Sundial Bridge have a pool?

Sheraton Redding Hotel at the Sundial Bridge has an outdoor pool. The pool is open 6:00 AM to 9:00 PM.

What makes Sheraton Redding Hotel at the Sundial Bridge a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Redding Hotel at the Sundial Bridge.

Is Sheraton Redding Hotel at the Sundial Bridge family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Redding Hotel at the Sundial Bridge is a hit with families.

Is there a free airport shuttle available at Sheraton Redding Hotel at the Sundial Bridge?

No, Sheraton Redding Hotel at the Sundial Bridge does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Redding Hotel at the Sundial Bridge?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Redding Hotel at the Sundial Bridge?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Redding Hotel at the Sundial Bridge?

Furry friends are welcome at Sheraton Redding Hotel at the Sundial Bridge, with food and water bowls on offer.

Sheraton Redding Hotel at the Sundial Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 974 reviews" "
Rating 8 - Good. 204 out of 974 reviews" "
Rating 6 - Okay. 59 out of 974 reviews" "
Rating 4 - Poor. 38 out of 974 reviews" "
Rating 2 - Terrible. 22 out of 974 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

April, Malibu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was as expected and without incident
Stayed 1 night in Aug 2024

2/10 Terrible

Daarmic

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice adjoining restaurant. Hot in august. Pool needs more shade options but nice stop iver hotelnfor traveling through
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Stayed 1 night in Jul 2024

10/10 Excellent

Mintra

Stayed 1 night in Jul 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late for check in rooms big as a Marriott member got club access but they were closed . Loved the room the quiet AC unit beds absolutely awesome ! Only issue I had was the charge for parking . I was never told and I had it taken off bill. Also for this cute hotel get better in room coffee or a kerug or pour over coffee . Worse coffee in the room . Other then that liked the place would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and quiet area. This is definitely going to be my go to for work trips!
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to stay here again!
We got in late and loved the comfort of the room and location so much that we wish we had more time to enjoy it. We did enjoy a walk on the bridge before leaving, which was beautiful! They did an excellent job of designing the room and bringing the nature and Turtle Bay vibe in the room with decor. I really loved that level of thoughtfulness. The bed was wonderful! Only thing that could make it better would be a free breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy beds, nice big pool. We had breakfast ( not included) in the restaurant and the waiter was great and the food was awesome.
Stayed 1 night in Jul 2024

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to watch 4th of July fireworks
Nice and very clean hotel, close to Turtle Bay museum, to the Civic center to watch 4th of July fireworks show but it is better to do it from the second or third floor. Our room was on the first floor and just needed to go out to the garden to see the fireworks. We really enjoyed the hotel restaurant with a good menu option. TV channel options is rather poor. WiFi was pretty slow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with pets
Liked: Amenities
We will be back!
Stayed 1 night in Jun 2024

8/10 Good

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2024

10/10 Excellent

KARTHIKEYAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our weekend getaway to sundial bridge at Sheraton. Very cozy and unique. Worth booking room with lounge access to enjoy the balcony air.
Stayed 1 night in Jun 2024

4/10 Poor

Barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the ice machines were broken on our floor. and they had no microwave or blow dryer in room
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
The hotel is really nice and located right next to Turtle Bay Exploration Park and Sundial Bridge. Must see especially with small kids. There is one restaurant onsite. Tesla supercharger is right next door and was convenient for us for our road trip.
Stayed 2 nights in Jun 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Seth

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Awful. Although I had a confirmation number and called hours ahead of time to advise of my arrival after 10pm, I was told my room had been given to someone else and I would have to go stay at an alternate hotel. This was a three night stay, but only one night was at the alternate hotel. Then I had to pack up and come back to the Sheraton…..at which time I was told my room wouldn’t be ready until after 5pm and I’d have to return for key cards then. When I returned, the room was downgraded and not what I paid for, no discount offered.
Stayed 3 nights in Jun 2024