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The Mission Inn Hotel & Spa

4.0 star property
Mediterranean hotel with 4 restaurants and full-service spa

Photo gallery for The Mission Inn Hotel & Spa

Outdoor wedding area
Outdoor pool
Property grounds
Courtyard
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$321
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
3649 Mission Inn Ave, Riverside, CA, 92501
  • Riverside Convention Center
    ‪3 min walk‬
  • Fox Performing Arts Center
    ‪4 min walk‬
  • University of California, Riverside
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King Accessible

Premium bedding, minibar, in-room safe, desk

Glenwood King Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross Queen

Premium bedding, minibar, in-room safe, desk

Raincross Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross King

Premium bedding, minibar, in-room safe, desk

Raincross King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King

Premium bedding, minibar, in-room safe, desk

Glenwood King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Glenwood Two Queen Beds

Premium bedding, minibar, in-room safe, desk

Glenwood Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Riverside

A luxury stay in the heart of Riverside awaits you at The Mission Inn Hotel & Spa. Within steps you'll find Riverside Metropolitan Museum and Riverside Convention Center. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Kelly's Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the steam room. The restaurant, Duane's Prime Steaks, serves American cuisine and is open for dinner. Presidential Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 19999 square feet (1858 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Downtown Riverside hotel, attractions include University of California, Riverside and National Orange Show Events Center.

What's nearby

  • Riverside Convention Center - 3 min walk - 0.3 km
  • Fox Performing Arts Center - 4 min walk - 0.4 km
  • Riverside Community Hospital - 18 min walk - 1.5 km
  • Mount Rubidoux Park - 2 min drive - 1.8 km
  • University of California, Riverside - 3 min drive - 3.1 km

Getting around

  • Riverside-Downtown Station - 15 min walk
  • Los Angeles Intl. (LAX) - 85 min drive

Restaurants

  • ‪Riverside Food Lab - ‬4 min walk
  • ‪Beerfarm - ‬4 min walk
  • ‪Mission Inn Restaurant - ‬2 min walk
  • ‪Back To The Grind - ‬4 min walk
  • ‪Shrimp Shack Cajun Fusion - ‬4 min walk

About this property

The Mission Inn Hotel & Spa

Mediterranean hotel with 4 restaurants and full-service spa
The Mission Inn Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Mission Inn Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Riverside hotel.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1876
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Mission Inn Hotel & Spa offers 238 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Kelly's Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Spanish

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Standard Room, 1 King Bed (with Sofa Bed)

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The price is NZ$268
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 to 85 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bella Trattoria
  • Duane's Prime Steaks
  • Las Campanas
  • Mission Inn Restaurant
  • Presidential Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Cot (surcharge)
  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.30 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 85 per person
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mission Inn Hotel
Mission Inn Hotel Riverside
Mission Riverside
The Mission & Spa Riverside
The Mission Inn Hotel & Spa Hotel
The Mission Inn Hotel & Spa Riverside
The Mission Inn Hotel & Spa Hotel Riverside

Frequently asked questions

What is the cancellation policy at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Mission Inn Hotel & Spa?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at The Mission Inn Hotel & Spa on 16 Apr 2025 start from NZ$271.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Mission Inn Hotel & Spa?

Yep, The Mission Inn Hotel & Spa has a self car park with in/out privileges for USD 30 per night.

Is there a spa on site at The Mission Inn Hotel & Spa?

Yep, Kelly's Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Mission Inn Hotel & Spa have a pool?

Yep, and guests love it! The Mission Inn Hotel & Spa has an outdoor pool.

What luxury perks are available at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa features a full-service spa, an outdoor pool and 4 restaurants.

What makes The Mission Inn Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Mission Inn Hotel & Spa.

Is The Mission Inn Hotel & Spa family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that The Mission Inn Hotel & Spa is a hit with families.

Does The Mission Inn Hotel & Spa serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Mission Inn Hotel & Spa?

No, The Mission Inn Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Mission Inn Hotel & Spa?

Yep, you can grab a meal at The Mission Inn Hotel & Spa's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Mission Inn Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Mission Inn Hotel & Spa?

No, pets are not allowed.

The Mission Inn Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1274 out of 2020 reviews
Rating 8 - Good. 323 out of 2020 reviews
Rating 6 - Okay. 173 out of 2020 reviews
Rating 4 - Poor. 115 out of 2020 reviews
Rating 2 - Terrible. 135 out of 2020 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Festive
Stayed 1 night in Dec 2024

4/10 Poor

Katrina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Past health inspector- bathrooms need repairs such as paint peeling, plumbing fixtures, walls shake when a person walks in their room upstairs. You can hear a child running in the room. Employees lack training in customer service. When requesting an item from housekeeping, supervisor refuses to follow up.
Stayed 1 night in Dec 2024

10/10 Excellent

Genaro

Stayed 2 nights in Nov 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Amazing Mission Inn in Riverside
It was a beautiful, amazing, fairy tale like place and very gorgeous. The festival of Lights made it more beautiful. All friendly staff except for the front desk that very rude and gave us no information. Unfortunately the Catacomb tour was booked. Definitely will come back again
Stayed 1 night in Dec 2024

2/10 Terrible

Curtis

Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 1 night in Dec 2024

6/10 Okay

Andrea aura

Travelled with family
Disliked: Cleanliness, staff & service
Staff atitude, stain in the bathroom wall
The lady that helped us check in was unnecessarily rude, i think her name is Kendra? Im not sure. I called to request to be assigned close to my mom room, my mom also called a day after me to make sure our room gonna be close to each other. They said yes, they already wrote that on the notes. By the time we checked in she said she couldn’t accommodate us cause be requesting from third party something like that? Eventho we called the hotel twice. She didn’t even mention where our room located at (its our first time here) she just left after she checked us in so we had to ask another nice lady at the front desk. The restroom has a black stain on the wall. Probably not coming back, but the guy that work night shift were really nice. I asked for a bottle of water and he made it happen.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Place
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Conni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Malaka

Disliked: Property conditions & facilities, room comfort
It was really spooky but this hotel is known for that so it is to be expected. Quick and easy checkin and checkout. Plenty of parking. Great area to stay in with plenty of restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with lots of areas to explore and discover. We will definitely return
Stayed 1 night in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. There was room service mess outside the room when i checked in that was still there when I checked out. The towels and bedsheets were dirty. My card was charged fees that did not belong to me.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit of too pricey
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

We went for the Festival of Lights and it certainly did not disappoint! They were fabulous! The trick when traveling in December to the Mission is to book your dinner reservations way early! Our room was comfortable but very loud from the crowds. But it was an adventure I did enjoy and recommend!
Stayed 2 nights in Dec 2024

8/10 Good

Arkadiy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Luxury historic hotel on n downtown Riverside. Hotel in excellent condition, very clean. Service was very poor, staff was not helpful and rude.
Stayed 1 night in Dec 2024

8/10 Good

MAGDALENA, LOS ANGELES

Travelled with partner
Liked: Property conditions & facilities
The hotel’s decor is stunning, creating a visually impressive and inviting atmosphere. However, there were several issues with our room that detracted from the overall experience. 1.Bathroom Cleanliness: Unfortunately, the bathroom had an unpleasant odor, which suggested it had not been properly cleaned. 2.Amenities: There was no bar soap provided for handwashing, forcing us to use shampoo instead. Additionally, the courtesy bottles of water, as advertised, were missing. 3.Service: I contacted room service to request the missing water, but it was never delivered. While the hotel’s ambiance is commendable, addressing these basic service and cleanliness issues would significantly enhance the guest experience.
Stayed 1 night in Dec 2024

6/10 Okay

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a nice quite relaxing weekend, however with all the festivities the hotel was very noisy and not easy to access. But, the staff was great, and very accommodatig.
Stayed 2 nights in Dec 2024

4/10 Poor

Larry

Disliked: Staff & service, room comfort
Shabby, poorly run hotel
Shabby, rundown hotel. Service was excruciatingly slow at the front desk, bar and restaurant. We stayed at this hotel to see the holiday decorations, which were very beautiful. Our room was large, with a sofa but the layout was odd. For example, we could not see the TV from the sofa, only the bed. We had drinks at the Presidential Lounge. The drinks were terrible and the service was worse. Dinner at Duane's, the steak and seafood restaurant was infuriating. It is very expensive, which we knew going in. An 8 oz. filet mignon costs $76. We are getting older, so we typically share meals. Duane's charges $20 to split an entree and $20 TO SPLIT A SIDE - to slice a baked potato in half. My husband ordered the filet and potato. I ordered a plate. When we were seated the diners next to us left. For the entire hour and forty-five minutes we were there (waiting and waiting and waiting) that table sat un-bused, with the dirty dishes and napkins in my direct line of sight. This is Applebee's level dining at tippy top prices. The steak was good, the potato average.
Stayed 1 night in Dec 2024

10/10 Excellent

jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will be back next Christmas
Stayed 1 night in Dec 2024

8/10 Good

Garbis

Stayed 1 night in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a wonderful stay at the Mission Inn. Thank You again Sam
Stayed 1 night in Dec 2024