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Hilton San Diego Bayfront

4.0 star property
Bayside San Diego hotel in Downtown San Diego with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton San Diego Bayfront

Outdoor pool, pool loungers
2 bars/lounges, lobby lounge
Exterior
Breakfast, lunch, dinner served; Californian cuisine, sea views
Suite, 1 King Bed | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
The price is NZ$351
includes taxes & fees
7 Feb - 8 Feb

Explore the area

Map
1 Park Blvd, San Diego, CA, 92101
  • San Diego Convention Center
    ‪2 min walk‬
  • Petco Park
    ‪6 min walk‬
  • The Rady Shell at Jacobs Park
    ‪10 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Coronado Bridge View)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds (Coronado Bridge View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Private bathroom
Hairdryer
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Port/Coronado View)

Room, 1 King Bed, Corner (Port/Coronado View)

Room, 1 King Bed, Corner (Port/Coronado View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Port/Coronado View)

Room, 1 King Bed (Port/Coronado View)

Room, 1 King Bed (Port/Coronado View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Bay/City View)

Room, 1 King Bed, City View (Bay/City View)

Room, 1 King Bed, City View (Bay/City View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Port/Coronado View)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds (Port/Coronado View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
  • 73 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View, Corner

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Manchester Grand Hyatt San Diego

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2818)
The price is NZ$637
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Manchester Grand Hyatt San Diego

About the area

San Diego

A family-friendly stay in the heart of San Diego awaits you at Hilton San Diego Bayfront. Within steps you'll find San Diego Convention Center and Petco Park within a 10-minute stroll. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Hudson & Nash, serves Californian cuisine and is open for breakfast, lunch and dinner. The Pool Club is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 165000 square feet (15329 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Downtown San Diego hotel include Port of San Diego and Seaport Village.

What's nearby

  • San Diego Convention Center - 2 min walk
  • Petco Park - 6 min walk
  • Seaport Village - 13 min walk
  • Port of San Diego - 3 min drive
  • USS Midway Museum - 3 min drive

Getting around

  • Gaslamp Quarter Station - 6 min walk
  • San Diego Santa Fe Depot - 8 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 18 min drive

Restaurants

  • ‪Nobu San Diego - ‬5 min walk
  • ‪Achilles Coffee Roaste - ‬10 min walk
  • ‪Padres Members' Lounge - ‬10 min walk
  • ‪Hudson & Nash - ‬3 min walk
  • ‪ALTITUDE Sky Lounge San Diego - ‬8 min walk

About this property

Hilton San Diego Bayfront

Bayside San Diego hotel in Downtown San Diego with a full-service spa
Hilton San Diego Bayfront offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 165000 square feet (15329 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hilton San Diego Bayfront. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

  • 1190 guestrooms or units
  • 30 levels
  • 2 bars or lounges
  • Conference rooms
  • 165000 sq ft of conference space
  • 15329 sq. m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton San Diego Bayfront offers 1190 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 45 per night; includes in/out privileges)
  • Valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 22 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cannery Market
  • Hudson & Nash
  • Odysea Lounge
  • Sweet Things
  • The Pool Club

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 165,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 32 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 45.00 per night (in/out privileges)
  • Valet parking fee: USD 65.00 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bayfront Hilton
Bayfront San Diego
Hilton Bayfront
Hilton Bayfront Hotel
Hilton Bayfront Hotel San Diego
Hilton San Diego Bayfront
San Diego Bayfront
San Diego Bayfront Hilton
San Diego Hilton
San Diego Hilton Bayfront
Hilton Hotel San Diego
Hilton San Diego Bayfront Hotel San Diego
Hilton San Diego Bayfront Hotel
Hilton Hotel San Diego

Frequently asked questions

What is the cancellation policy at Hilton San Diego Bayfront?

Hilton San Diego Bayfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton San Diego Bayfront?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton San Diego Bayfront on 7 Feb 2025 start from NZ$267.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton San Diego Bayfront?

Yep, Hilton San Diego Bayfront has a self car park with in/out privileges for USD 45.00 per night.

Are there any beaches close to Hilton San Diego Bayfront?

The closest beach to Hilton San Diego Bayfront is Coronado Beach (3.5 km).

Is there a spa on site at Hilton San Diego Bayfront?

Yep, there is an onsite spa at Hilton San Diego Bayfront. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton San Diego Bayfront have a pool?

Yep, and guests love it! Hilton San Diego Bayfront has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hilton San Diego Bayfront?

Hilton San Diego Bayfront features a full-service spa, a health club and an outdoor pool.

What makes Hilton San Diego Bayfront a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton San Diego Bayfront.

Is Hilton San Diego Bayfront family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hilton San Diego Bayfront is a hit with families.

Does Hilton San Diego Bayfront serve breakfast?

Sure does, full brekkie is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Hilton San Diego Bayfront?

No, Hilton San Diego Bayfront does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton San Diego Bayfront?

Yep, they've got a poolside bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton San Diego Bayfront?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton San Diego Bayfront Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 900 out of 1534 reviews" "
Rating 8 - Good. 274 out of 1534 reviews" "
Rating 6 - Okay. 148 out of 1534 reviews" "
Rating 4 - Poor. 97 out of 1534 reviews" "
Rating 2 - Terrible. 115 out of 1534 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jiahui

Liked: Cleanliness, staff & service
The location of hotel is perfect. We booked a room w king size bed, but it had cold shower. After no show of service, we had to change to a room w queen size bed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to improve cleanliness
The room wasn’t clean enough. There is still a liquor bottle left from whoever stayed prior to us, my daughter found it when she was sliding the curtains. The tables and chairs were dusty. There were hairs left in the bathroom sink & bath tub. It’s very disappointing for the price we have to pay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024

2/10 Terrible

Dylan

Stayed 3 nights in Sep 2024

10/10 Excellent

Chia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the convention center and shops!
Stayed 3 nights in Aug 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Easy access from interstate.
Stayed 3 nights in Oct 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed with Hilton
I was staying here while on a business trip and found out when I arrived to check in that the hotel workers were on strike. It would have been nice if the hotel notified me in advance of the strike....the strike was loud and as a guest I had to walk through the picket lines to get into the hotel. The workers on strike picketed from 7 am to 10 pm and were loud and obnoxious. Even though I was on the 27th floor I could still hear all the noise. They also came around the back side of the hotel where the pool area looked out over the bay and picketed there so you couldn't even truly enjoy the pool or hot tub without all the noise they were creating.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Travelled with family
Perfect spot for downtown SD. Easy walking to all things Gaslamp and quiet on the bay
Stayed 1 night in Oct 2024

2/10 Terrible

Jacob

Stayed 2 nights in Sep 2024

4/10 Poor

Korey

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel grand facility unfortunate is a protest going on but all in all good staff
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a long ongoing strike of the employees. The strikers were rude, insanely loud, harassing to us each time we entered or exited. It was our anniversary weekend and it was completely ruined with the terrible experience. I understand the need to strike, but this should have been disclosed during booking and the strikers shouldn’t be allowed to harass the guests. There were no housekeeping services each day, there were no eating facilities that were open, all but one entrance into the huge facility were closed, the pool was unusable because of the unruly strikers and I could go on and on. The stay was AWFUL and our anniversary trip ruined!!!!

8/10 Good

Janelle

Stayed 2 nights in Sep 2024

2/10 Terrible

blair

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 3 nights in Oct 2024

4/10 Poor

Jorie

Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 1 night in Oct 2024

2/10 Terrible

Jehanzeb

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a workers strike and they were harassing us as we were walking in the hotel and had loud horns and noises disturbing peace we would like a refund it ruined our stay never staying at Hilton again
Stayed 1 night in Oct 2024

4/10 Poor

Mark D, DALY CITY

Travelled with family and small children
On going strike. You must walk through the strike. Daily loud noise, drums, speakers from 7am-10pm. We can hear the noise from our room on 23rd floor.
Stayed 3 nights in Oct 2024

4/10 Poor

Samantha

Disliked: Staff & service
Workers on strike
The lobby was completely closed due to workers on strike. They had the complete roadway to the hotel blocked off so it was very hard to access if we called an uber. Also the screams, drums, noise from everyone on strike was overwhelming and so loud. Not to mention we were given zero heads up (supposedly they have been on strike almost one month), so we were completely shocked upon arrival. At check in there was no apology, mention or offer of discount.
Stayed 1 night in Oct 2024

4/10 Poor

Dwayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The workers were on strike and many of the amenities weren’t available. Additionally, I paid for breakfast through Expedia and they gave me $25 vouchers for my son and I and the only breakfast available was a buffet which costs $75 for the 2 of us.
Stayed 3 nights in Oct 2024

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed on arrival to find that the hotel staff were on strike and that the hotel had limited services on . Black out curtains on the main doors to the bayfront and pool , no bar , no house cleaning. The poor staff on strike were shouting, bang drums , speaking on loud speakers , you could hear this from the 27th floor and from the pool area . The next morning we cancel our stay and move to another hotel . We had wished that the Hilton had informed of this before we arrived as this had been going on for weeks before. Very disappointed as this hotel had been highly recommended to us .
Stayed 4 nights in Sep 2024

6/10 Okay

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chevell

Stayed 2 nights in Sep 2024

6/10 Okay

William

Stayed 3 nights in Sep 2024