6/10 Okay
TONY
Travelled with group
4 Dec 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
one issue upon checking out they charged $74 for parking 2 days this was not clearly communicated upon check in. she said $37 for the stay we understood $37 for the 2 days not $74. I asked for the manager upon checking out the front desk lady refused saying why, why you need the manager there are none at this time, as the argument continued, I am asking I said for the 6th time please get a manager out here. finally, she went to the back and the manager was not helpful saying the $74 charge for 2-day parking will not change and for me to contact Expedia which is insane! Money was not the issue the principal of this. I also wanted to pay for my daughter friend room and didn't ask how much the charge is I just handed my card to pay for someone else room, so the point it is not the money I am capable but the principal of it. I will never go to this property again.
TONY
Stayed 2 nights in Nov 2024