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Manchester Grand Hyatt San Diego

4.0 star property
Bayside San Diego hotel in Downtown San Diego with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Manchester Grand Hyatt San Diego

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
Exterior
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Gym
  • Pet-friendly
  • Pool
  • Room service
    Room service

Explore the area

Map
1 Market Pl, San Diego, CA, 92101
  • Seaport Village
    4 min walk
  • San Diego Convention Center
    7 min walk
  • USS Midway Museum
    11 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    12 min drive

Room options

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
Hairdryer
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Signature Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
  • 97 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Designer toiletries
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 98 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 135 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Hospitality)

Suite (Hospitality)

Suite (Hospitality)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 98 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand, Grand Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand, Grand Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 97 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the area

San Diego

Manchester Grand Hyatt San Diego places you steps from Seaport Village and within a 15-minute stroll of San Diego Convention Center. Highlights at this eco-friendly hotel include 6 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Sally's Fish House & Bar, serves seafood and is open for lunch and dinner. Top of the Hyatt is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym, pool cabanas and pool loungers as well as access to basketball. 136000 square feet (12635 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this Downtown San Diego hotel include Petco Park and USS Midway Museum.

What's nearby

  • Seaport Village - 4 min walk - 0.4 km
  • San Diego Convention Center - 7 min walk - 0.6 km
  • USS Midway Museum - 11 min walk - 1.0 km
  • Petco Park - 13 min walk - 1.2 km
  • Port of San Diego - 14 min walk - 1.2 km

Getting around

  • Seaport Village Station - 3 min walk
  • San Diego Santa Fe Depot - 9 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 12 min drive

Restaurants

  • ‪Seaport Village - ‬5 min walk
  • ‪Manchester Grand Hyatt Grand Lobby Bar - ‬1 min walk
  • ‪Marina Kitchen - ‬4 min walk
  • ‪Mike Hess Brewing - Seaport Village - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min walk

About this property

Manchester Grand Hyatt San Diego

Bayside San Diego hotel in Downtown San Diego with 6 restaurants
Manchester Grand Hyatt San Diego offers its guests an outdoor pool and a 24-hour fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 136000 square feet (12635 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Manchester Grand Hyatt San Diego. For a fee, parking is available.

  • 1628 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 136000 sq ft of conference space
  • 12635 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Coffee shop
  • Bar by the pool
Manchester Grand Hyatt San Diego offers 1628 accommodations with laptop-compatible safes and free newspapers. 65-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 45 per night; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32.95 for adults and USD 16.50 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Brew30 California Taps
  • Grand Lobby Bar
  • Sally's Fish House & Bar
  • Seaview
  • Top of the Hyatt

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 136,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32.95 for adults and from USD 16.50 for children
  • Covered self-parking fee: USD 45 per night (in/out privileges)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Manchester
Manchester Grand Hyatt San Diego
Manchester Hyatt
Manchester Hyatt Hotel
Manchester Hyatt Hotel San Diego Grand
Manchester San Diego Grand Hyatt
San Diego Grand Hyatt
San Diego Grand Hyatt Manchester
San Diego Grand Manchester Hyatt
Grand Hyatt San Diego
Hyatt San Diego
Manchester Grand Hyatt San Diego Hotel San Diego
Manchester Hyatt San Diego
San Diego Hyatt
Manchester Grand Hyatt San Diego Hotel
Manchester Grand Hyatt Hotel
Manchester Grand Hyatt

Frequently asked questions

What is the cancellation policy at Manchester Grand Hyatt San Diego?

Manchester Grand Hyatt San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Manchester Grand Hyatt San Diego?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Manchester Grand Hyatt San Diego on 25 Nov 2024 start from NZ$322.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Manchester Grand Hyatt San Diego?

Yep, Manchester Grand Hyatt San Diego has a covered self car park with in/out privileges for USD 45 per night.

Are there any beaches close to Manchester Grand Hyatt San Diego?

The closest beach to Manchester Grand Hyatt San Diego is Mission Beach (10.4 km).

Does Manchester Grand Hyatt San Diego have a pool?

Yep, and guests love it! Manchester Grand Hyatt San Diego has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Manchester Grand Hyatt San Diego?

Manchester Grand Hyatt San Diego features an outdoor pool, 6 restaurants and 3 bars.

Is Manchester Grand Hyatt San Diego family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Manchester Grand Hyatt San Diego is a hit with families.

Does Manchester Grand Hyatt San Diego serve breakfast?

You bet, buffet brekkie is served daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Manchester Grand Hyatt San Diego?

No, Manchester Grand Hyatt San Diego does not offer an airport shuttle service.

Is there a bar or restaurant at Manchester Grand Hyatt San Diego?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Manchester Grand Hyatt San Diego?

Check-in begins at 4 PM. Check-out time is 11 AM.

Manchester Grand Hyatt San Diego Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1995 out of 2865 reviews" "
Rating 8 - Good. 456 out of 2865 reviews" "
Rating 6 - Okay. 207 out of 2865 reviews" "
Rating 4 - Poor. 112 out of 2865 reviews" "
Rating 2 - Terrible. 95 out of 2865 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Call Me Georgie Ratatouille, Moreno Valley

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Amenities
Grand
Stayed 3 nights in Aug 2024

6/10 Okay

nina

Travelled with family
Liked: Staff & service
Please be aware of hidden fees that they charge you at checkout. There was only 1/2 elevators working going to the parking garage. We waited so long every time we had to get our car. Parking is $45/night or $60/night for valet. For the price of the stay, parking should be included along with the movie theater on the 4th floor. The rooms need to be remodeled to match the lobby and other areas of the hotel. The view is gorgeous. The staff is friendly. I would stay somewhere else in the future and get more out of my money and still be able to enjoy the beautiful city of San Diego.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yadira, Maywood

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service over all
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless around the area
Stayed 1 night in Aug 2024

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything specially the request i made in regards to my daughters birthday made it fantastic. Staff are very helpful from the front desk named Angel to the customer service via-text has been very smooth. Love Hyatt, thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Serop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A really exceptional property with Incredible View
Stayed 1 night in Aug 2024

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kumardatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for San Diego comicon. I have nothing bad to say about it.
Stayed 5 nights in Jul 2024

10/10 Excellent

hilda

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the place and atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are coming back the view is beautiful theres a lot places and activities to do. We enjoyed the stay in the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was expensive and the spaces were small. Large vehicles would regularly take up multiple spots. The elevator system is not advanced enough. The elevator would be full and it would continue to stop to pick up more people. Every elevator car would be crammed. Luckily there was no outbreak of Covid. The location is perfect for a romantic trip and to see the July 4th fireworks. The staff were amazing for all our needs. They were responsive, warm, and welcoming. Despite my complaints, I still highly rate the hotel for its location and staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Robyn, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't realize the property was so huge. It was a lot of walking to get around. Also, there should be a more convenient location to smoke, without having to walk to a busy street corner. Finally, I was surprised that the lobby bar was never open. Only place to get a happy hour cocktail was up on the 40th floor.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

christine cardenas, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, amenities
Stayed 4 nights in Aug 2024

6/10 Okay

Catherine

Travelled with family
Liked: Amenities
The AC wasn't working in our room and the hotel had to provide us a box fan for our room. We also noted that the sprinkler was leaking water onto the carpet. Lastly, we didn't appreciate that one of the two elevators in the parking garage were not working; we were informed it would be another month until it is fixed. It took a very long time to get an elevator and then, often, it was full and you had to wait longer. We would have taken the stairs, but they locked those in the evening so you couldn't use them.
Stayed 2 nights in Aug 2024

8/10 Good

Richelle

Liked: Cleanliness
Disliked: Staff & service
service was poor.. for an expensive hotel i expect excellent service
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing visit!
Stayed 2 nights in Aug 2024