Marriott Marquis San Diego Marina

4.0 star property
Family-friendly hotel connected to the convention centre in San Diego with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Marriott Marquis San Diego Marina

Exterior
Executive Suite, 1 Bedroom, Bay View
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
333 W Harbor Dr, San Diego, CA, 92101
  • San Diego Convention Center
    3 min walk
  • Seaport Village
    4 min walk
  • Petco Park
    9 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    12 min drive

Room options

Deluxe Room, 1 King Bed, Bay View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Bay View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Bay View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, City View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37.2 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Diego

Marriott Marquis San Diego Marina puts you in the heart of San Diego, connected to the convention centre and within a 20-minute stroll of San Diego Convention Center and Petco Park. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Tequila Bar and Grille, serves Mexican cuisine and is open for lunch and dinner. Topgolf Swing Suite is the hotel's own bar, serving drinks along with light fare. Enjoy the marina, 24-hour gym, Hot tub and sauna. 280000 square feet (26013 square metres) of event facilities include 81 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 9 AM. There's also the convenience of valet parking. .With a stay at this Downtown San Diego hotel, you'll be 1.2 km (0.8 mi) from USS Midway Museum and 3.8 km (2.3 mi) from Balboa Park.

What's nearby

  • San Diego Convention Center - 3 min walk
  • Petco Park - 9 min walk
  • USS Midway Museum - 15 min walk
  • Balboa Park - 4 min drive
  • San Diego Zoo - 5 min drive

Getting around

  • Convention Center Station - 2 min walk
  • San Diego Santa Fe Depot - 12 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Manchester Grand Hyatt Grand Lobby Bar - ‬4 min walk
  • ‪Marina Kitchen - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Top of the Hyatt Bar and Lounge - ‬4 min walk
  • ‪Market One Café - ‬5 min walk

About this property

Marriott Marquis San Diego Marina

Family-friendly hotel connected to the convention centre in San Diego with 4 restaurants
As a guest of Marriott Marquis San Diego Marina, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 81 meeting rooms. Event space at this hotel measures 280000 square feet (26013 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly Marriott Marquis San Diego Marina. Parking is available for a fee.

This San Diego hotel is smoke free.

  • 1360 guestrooms or units
  • 25 levels
  • 4 dining venues
  • 4 bars or lounges
  • 280000 sq ft of conference space
  • 26013 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Marriott Marquis San Diego Marina offers 1360 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This San Diego hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 45 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9 AM for a fee: USD 6 to 26 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Exchange
  • M Club Lounge
  • Roy's Hawaiian Fusion
  • Tequila Bar and Grille
  • Topgolf Swing Suite

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 280,000 square feet of conference space
  • 81 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (117 centimetre wide door)
  • Low-height bed (61 centimetre high)
  • Low-height counter and sink (76 centimetre high)
  • Low-height desk (74 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)
  • Wheelchairs on site

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 26 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marquis Marriott San Diego
Marquis San Diego
Marriott Marquis San Diego
Marriott San Diego
Marriott San Diego Marquis
San Diego Marquis
San Diego Marquis Marriott
San Diego Marriott
San Diego Marriott Marquis
San Diego Marriott Marquis Hotel
San Diego Marriott Marquis & Marina Hotel San Diego
San Diego Marriott Marquis And Marina
Marriott Marquis San Diego Marina Hotel
Marriott Marquis Marina Hotel
Marriott Marquis Marina
San Diego Marriott Marquis Marina

Frequently asked questions

What is the cancellation policy at Marriott Marquis San Diego Marina?

Marriott Marquis San Diego Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Marquis San Diego Marina?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Marriott Marquis San Diego Marina on 27 Nov 2024 start from NZ$304.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott Marquis San Diego Marina?

Yep, Marriott Marquis San Diego Marina has a secured covered self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Marriott Marquis San Diego Marina?

The closest beach to Marriott Marquis San Diego Marina is Mission Beach (10.7 km).

Is there a spa on site at Marriott Marquis San Diego Marina?

Yep, there is an onsite spa at Marriott Marquis San Diego Marina. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Marriott Marquis San Diego Marina have a pool?

Yep, and guests love it! Marriott Marquis San Diego Marina has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6 AM to 10:00 PM.

What luxury perks are available at Marriott Marquis San Diego Marina?

Marriott Marquis San Diego Marina features 2 outdoor pools, a full-service spa and 4 restaurants.

What makes Marriott Marquis San Diego Marina a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Marriott Marquis San Diego Marina.

Is Marriott Marquis San Diego Marina family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Marriott Marquis San Diego Marina is a hit with families.

Does Marriott Marquis San Diego Marina serve breakfast?

Yeah, buffet brekkie is available daily between 6 AM and 9 AM.

Is there a free airport shuttle available at Marriott Marquis San Diego Marina?

No, Marriott Marquis San Diego Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott Marquis San Diego Marina?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott Marquis San Diego Marina?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Marriott Marquis San Diego Marina?

No, pets are not allowed.

Marriott Marquis San Diego Marina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1163 out of 1643 reviews" "
Rating 8 - Good. 262 out of 1643 reviews" "
Rating 6 - Okay. 97 out of 1643 reviews" "
Rating 4 - Poor. 63 out of 1643 reviews" "
Rating 2 - Terrible. 58 out of 1643 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Xinyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, if next time coming back will choose the same property to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Wisconsin Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family in downtown San Diego!
Stayed 1 night in Jul 2024

10/10 Excellent

DEREK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was friendly. There were several locations to eat on the property . We enjoyed the bar and the breakfast Buffett. The pool area was relaxing to read a book or watch over your family as they swim. There were plenty of lounge chairs and the pool was a nice size. The hotel location is in walking distance to Petco, bars/restaurants , or shopping. Overall a great experience . We will be back for sure .
Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
More options for restaurants and could walk wherever you needed to go
Stayed 3 nights in Jul 2024

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed the hotel and would stay here again. The room and view was beautiful. There is one major design flaw with the balconies… they are reflective which means you can clearly see your upstairs and downstairs neighbors’ balconies and slightly into their rooms, which means they could also see us. The pool is also inundated with children, so it’s definitely a family resort. Room service was also very limited.
Stayed 1 night in Jul 2024

4/10 Poor

Katie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I wish I can say I loved the whole stay but I did not. My significant other and I went on a vacation for my birthday and experienced some very rude actions from parking staff. I called to report the incident to a manager and the front desk told me they were busy and I would get a call shortly. That never happened. The hotel also ran out of parking on our second night making us park further out although we paid for all day parking. The room and views were amazing but I did expect a bit more.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lots of amenities on the property. Not as much right next door, needed about a 10 minute walk to find much.
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

TY TRISTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location convenient and close to the fun
Stayed 2 nights in Jul 2024

10/10 Excellent

URMILA

Liked: Cleanliness, staff & service, property conditions & facilities
Dining to downtown walking distance
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2024

10/10 Excellent

Lauren

Stayed 6 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Virginia, South Elgin

Liked: Cleanliness
Stayed 4 nights in Jul 2024

2/10 Terrible

Jenn

Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but pricey, more wait staff near pool would be nice.
Stayed 1 night in Jul 2024

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little hectic, and the mandatory charges were silly.
Stayed 4 nights in Jul 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the convention center. Pool was very busy.
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well, overall, we really enjoyed our two night stay for my wife’s birthday. The room was excellent. The staff responded to my request for a room on the top floor overlooking the city. And that’s exactly what we got. We did not expect that they would comp our parking. They put in the notes, that we were coming for my wife’s birthday, and the front desk person at check-in did that for us. We thought that was fantastic and a wonderful gesture. It’s a great hotel. Lots of children and families taking advantage of the beautiful outside area and pools. my only complaint, was that on a couple of calls I made in the process of making the reservation, the operator was not very service oriented. She wasn’t rude, but she wasn’t helpful. When I called later, I spoke to a front desk person who was very helpful, but that first interaction With the phone operator at the hotel, made a bad first impression. Try to have every employee be equally excellent in their service. All the other employees we interacted with were. It was a short but very memorable stay. Would definitely stay there again. Thanks for the parking. That was a huge surprise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , very clean
Stayed 1 night in Jul 2024