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Sonesta ES Suites San Diego - Sorrento Mesa

3.0 star property
San Diego hotel in Sorrento Valley with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sonesta ES Suites San Diego - Sorrento Mesa

Exterior
Lobby sitting area
Lobby sitting area
Premium bedding, down duvets, desk, laptop workspace
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
6639 Mira Mesa Blvd, San Diego, CA, 92121
  • Westfield UTC
    6 min drive
  • Torrey Pines State Natural Reserve
    7 min drive
  • Torrey Pines Golf Course
    10 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    33 min drive

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing Two Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing Two Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds (One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Double Beds (One Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Studio)

Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed (Studio)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, down duvets, desk, laptop workspace

Suite, Multiple Beds

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • 79.3 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • Sleeps 11
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Hypo-allergenic bedding
Renovated in 2024
Premium bedding
Down duvet
  • Sleeps 7
  • 2 Double Beds

Similar properties

Exterior
SpringHill Suites by Marriott San Diego-Scripps Poway
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1004)
The price is NZ$392
for 1 night
includes taxes & fees
29 Nov - 30 Nov
SpringHill Suites by Marriott San Diego-Scripps Poway

About the area

San Diego

At Sonesta ES Suites San Diego - Sorrento Mesa, you'll be 19.3 km (12 mi) from Mission Bay and 19.5 km (12.1 mi) from La Jolla Cove. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Sorrento Valley hotel include Westfield UTC and University of California, San Diego.

What's nearby

  • Westfield UTC - 6 min drive
  • University of California, San Diego - 8 min drive
  • Scripps Memorial Hospital La Jolla - 9 min drive
  • Torrey Pines Golf Course - 10 min drive
  • Marine Corps Air Station Miramar - 13 min drive

Getting around

  • Sorrento Valley Station - 6 min drive
  • San Diego Coaster Sorrento Valley Station - 10 min drive
  • San Diego, CA (MYF-Montgomery Field) - 23 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Charminar Indian Restaurant and Catering - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Donut Touch - ‬3 min walk
  • ‪Habaneros Mexican Grill - ‬4 min walk

About this property

Sonesta ES Suites San Diego - Sorrento Mesa

San Diego hotel in Sorrento Valley with free breakfast and fitness centre
Sonesta ES Suites San Diego - Sorrento Mesa offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites San Diego - Sorrento Mesa. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Diego - Sorrento Mesa was completed in April 2024.

This 3-star San Diego hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Sonesta ES Suites San Diego - Sorrento Mesa offers 131 accommodations with DVD players and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 70 per week)

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered extended parking fee: USD 70 per week
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Sorrento
Staybridge Suites Sorrento Mesa
Staybridge Suites Sorrento Mesa Hotel
Staybridge Suites Sorrento Mesa Hotel San Diego
Staybridge Suites Sorrento Mesa San Diego
Staybridge Suites San Diego - Sorrento Mesa Hotel San Diego
Staybridge Suites Sorrento Mesa

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites San Diego - Sorrento Mesa?

Sonesta ES Suites San Diego - Sorrento Mesa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites San Diego - Sorrento Mesa?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta ES Suites San Diego - Sorrento Mesa on 8 Dec 2024 start from NZ$260.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites San Diego - Sorrento Mesa?

Yep, Sonesta ES Suites San Diego - Sorrento Mesa has an uncovered self car park with in/out privileges for USD 10.00 per day. Uncovered extended parking costs USD 70 per week.

Are there any beaches close to Sonesta ES Suites San Diego - Sorrento Mesa?

The closest beach to Sonesta ES Suites San Diego - Sorrento Mesa is Mission Beach (16.8 km).

Does Sonesta ES Suites San Diego - Sorrento Mesa have a pool?

Sonesta ES Suites San Diego - Sorrento Mesa has an outdoor pool.

Does Sonesta ES Suites San Diego - Sorrento Mesa serve breakfast?

Yep, free buffet breakfast is offered daily.

Is there a free airport shuttle available at Sonesta ES Suites San Diego - Sorrento Mesa?

No, Sonesta ES Suites San Diego - Sorrento Mesa does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites San Diego - Sorrento Mesa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta ES Suites San Diego - Sorrento Mesa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1003 reviews" "
Rating 8 - Good. 251 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite. Great that it had 2 bathrooms however one of the showers the water barely dripped out. And the Gym had a lot to be desired.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I enjoyed are Honeymoon to the Max. Our room looked like a one bedroom apartment. It came with a kitchen, electric stove, and Microwave, and refrigerator..
Stayed 3 nights in Aug 2024

8/10 Good

Dan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property, and the staff is great. The room was spacious and clean. The breakfast is nothing fancy but my kids and I were plenty satisfied. Hot options(eggs, sausage, bacon, potatoes)as well as all the breads, cereal, oatmeal and yogurts. Coffee, juice, etc. The breakfast staff is on top of things! My only complaint is that the window shades are paper thin and our room was very bright before 6am. I've never been in a room like that.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cornel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2024

6/10 Okay

Roisin

Travelled with family
The area is nice, airplanes from the base can be heard. Bed linen clean, bathroom clean but had water damage with a little mold by the bath. Ants showed up in the bathroom and kitchen. Overall average.
Stayed 3 nights in Jul 2024

10/10 Excellent

TAMARA, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming. Felt safe inside and outside the property - especially at night having to need a hotel key to get in at a certain time through the entrance. Rooms were clean and bed and couch were comfortable. All accessories was provided. Will like to stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Francelis, Norfolk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and perfectly close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend with visits to the zoo and Coronado.
Hotel is conveniently located about 15 minutes from the San Diego zoo and downtown area. Staff are friendly and quick to address any concerns. Breakfast was good, bagels, muffins, egg dishes and fresh coffee too.
Stayed 4 nights in Jul 2024

10/10 Excellent

THERESA

Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jul 2024

4/10 Poor

Palash

Business traveller
Disliked: Amenities, property conditions & facilities
Overall, its a decent property. Had issues with AC in my room. They switched me to a different room but there as well AC was not working.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Unfortunately I was unable to check out because there was no at the desk when I needed to check out. Otherwise the experience was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in with Skip provided restaurant recommendations and set us up for a nice week.
Stayed 3 nights in Jul 2024

4/10 Poor

N

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was not well maintained. Leaky kitchen hose & terrible condition bathroom door.
Stayed 3 nights in Jul 2024

2/10 Terrible

Melanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible door
I don’t know what it had because I could not get in the door the key worked but the door was as stuck and I was alone without my husband I suffer from bad back pains for a few years it was 2 o'clock in the morning I finally hit the door so hard it opens and I fell in the room so I left my notebook on the bed and went to get my belongs when I got back the door had closed all the way I said forget Ii already hurt my self with this door no one was around in the lobby so I drove 30 min back home that morning I went back to the room to get my notebook and still couldn’t get since it was morning. I went and found the workers and it took 3 of them to burst that door I went in got my notebook the slanted in there faces and they had bust through the door to let me out you can verify everything I said I have photos of the door I didn’t even get to stay in that room I have everything documented and recorded I fell I I need to my banks consumer protection and fraud to dispute the charges and I could have a lawsuit for hurt my self getting in but I’m not gonna do that because I just want my money back for 2 nights that I never got to use because of that horrible door. How could they not have known that door was like that when maids come in and out or maybe they Had not been renting that room maybe the desk clerk gave me the room because i was upset with her for taking 20 min to let me in when I arrived that night the doors were locked I informed them I would be coming after midnight
Stayed 2 nights in Jul 2024

10/10 Excellent

Francia

Stayed 2 nights in Jul 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very spacious
Stayed 5 nights in Jul 2024

8/10 Good

Adriana

Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Maricen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024