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Hyatt Centric Fisherman's Wharf San Francisco

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Pier 39

Photo gallery for Hyatt Centric Fisherman's Wharf San Francisco

Terrace/patio
Bar (on property)
Lobby
View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$331
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
555 N Point St, San Francisco, CA, 94133
  • Ghirardelli Square
    ‪6 min walk‬
  • Pier 39
    ‪8 min walk‬
  • Lombard Street
    ‪9 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Exterior

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds (1 King & 1 Double)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds (1 King & 1 Double)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Hotel Caza Fisherman's Wharf

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (3532)
The price is NZ$1,021
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Caza Fisherman's Wharf

About the area

San Francisco

At Hyatt Centric Fisherman's Wharf San Francisco you'll be within just a 10-minute stroll of popular attractions like Pier 39 and Lombard Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Brick and Beam, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub as well as access to free bike hire. 18998 square feet (1765 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Fisherman's Wharf hotel include Ghirardelli Square and within 30 minutes you'll find San Francisco Bay.

What's nearby

  • Ghirardelli Square - 6 min walk
  • Pier 39 - 8 min walk
  • Lombard Street - 9 min walk
  • Alcatraz Island - 1 min drive
  • Moscone Convention Center - 5 min drive

Getting around

  • Jones St and Beach St Stop - 2 min walk
  • San Francisco Station - 6 min drive
  • San Francisco International Airport (SFO) - 36 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Boudin Bakery Café Baker's Hall - ‬5 min walk
  • ‪Applebee's Grill + Bar - ‬3 min walk
  • ‪Bistro Boudin - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hyatt Centric Fisherman's Wharf San Francisco

Hotel with a 24-hour fitness centre, a short walk to Pier 39
As a guest of Hyatt Centric Fisherman's Wharf San Francisco, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 18998 square feet (1765 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Centric Fisherman's Wharf San Francisco. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 5 levels
  • 18998 sq ft of conference space
  • 1765 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hyatt Centric Fisherman's Wharf San Francisco offers 316 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 47-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, German, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per night)
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brick and Beam

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,998 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 22 to 32 per person
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 45 per night (1640 ft away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fisherman's Wharf Hyatt
Hyatt Hotel Fisherman's Wharf
Hyatt Fisherman's Wharf Hotel
Hyatt At Fisherman`s Wharf Hotel San Francisco
Hyatt Fishermans Wharf
Hyatt San Francisco
San Francisco Hyatt
Fishermans Wharf Hotel
Hyatt Centric Fisherman's Wharf San Francisco Hotel
Hyatt Centric Fisherman's Wharf San Francisco San Francisco

Frequently asked questions

What is the cancellation policy at Hyatt Centric Fisherman's Wharf San Francisco?

Hyatt Centric Fisherman's Wharf San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Fisherman's Wharf San Francisco?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Fisherman's Wharf San Francisco on 9 Mar 2025 start from NZ$257.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Fisherman's Wharf San Francisco?

Yep, Hyatt Centric Fisherman's Wharf San Francisco has secured covered valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to Hyatt Centric Fisherman's Wharf San Francisco?

The closest beach to Hyatt Centric Fisherman's Wharf San Francisco is Ocean Beach (9.6 km).

Does Hyatt Centric Fisherman's Wharf San Francisco have a pool?

Hyatt Centric Fisherman's Wharf San Francisco has an outdoor pool.

What makes Hyatt Centric Fisherman's Wharf San Francisco a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Centric Fisherman's Wharf San Francisco.

Is Hyatt Centric Fisherman's Wharf San Francisco family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Fisherman's Wharf San Francisco is a hit with families.

Does Hyatt Centric Fisherman's Wharf San Francisco serve breakfast?

Yep, our guests give high marks to the continental brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Centric Fisherman's Wharf San Francisco?

No, Hyatt Centric Fisherman's Wharf San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Fisherman's Wharf San Francisco?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Centric Fisherman's Wharf San Francisco?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hyatt Centric Fisherman's Wharf San Francisco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 765 out of 1365 reviews
Rating 8 - Good. 359 out of 1365 reviews
Rating 6 - Okay. 132 out of 1365 reviews
Rating 4 - Poor. 51 out of 1365 reviews
Rating 2 - Terrible. 58 out of 1365 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Close to so much, including the trolley stop. Room was the perfect set up with 1 King and 1 Double. The buffet is a rip off. Don’t get it. $32 a person but you could order a whole meal for way less and no way you could eat $32 worth of food on the buffet. Nice service though. Everyone was very nice.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a 10 minute walk to good dining options
Stayed 5 nights in Nov 2024

6/10 Okay

steve

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family and small children, Travelled with pets
Liked: Amenities
Highly recommend. Centrally located
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam, Tamworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Clean with all the facilities you need
Stayed 4 nights in Nov 2024

8/10 Good

David

Stayed 5 nights in Oct 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient location
Good location, easily accessed to Fishermans wharf. Not too far from Union square via Uber. Cable cars just around around the corner. The area is generally quiet, although if you have a room at front of the building, be prepared to be woken up by people in street in early hours or garbage trucks on street between 4am-6am. Pool was an added extra and even heated which was an added bonus for being the winter months.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shaun Jamie

Excellent stay
Bed was so comfy. Bar food was lovely. Great location for fisherman’s wharf, Golden Gate Bridge and coffee shops.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great time! Beautiful rooms. Wish the pool was indoor because of the rain but other than that absolutely no complaints!
Stayed 2 nights in Nov 2024

6/10 Okay

Sebastian

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Nice property, but room smelled a bit funky the pool and hot tub closes way to early.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Anita

Travelled with group
Liked: Cleanliness, property conditions & facilities
Destination charge that was not put in the literature. Staff not as friendly as I had hoped.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Not the nicest hotel, surprise fees at desk, hot tub was not hot
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a pleasant location! The hotel room has many updated features. It is comfortable and extremely well maintained. The staff is incredible: kind, helpful and always with a smile! Conveniently located in the hotel is a restaurant that serves breakfast and dinner. A small convenience store is also on site for snacks, and a microwave to heat up leftovers. Other accommodations include a workout room, pool and guest laundry area. The hotel is located near the wharf. Shopping is close by, as well as a variety of food options. The cruise terminal is also nearby. The Hop On Hop Off Bus is also close by, along with many modes of transportation including the trolley. Rental car agencies are within walking distance from the hotel, as well. Our trip to San Francisco was an extremely pleasant one! The hotel’s atmosphere made each day a great experience for our group of friends and family.
Stayed 4 nights in Nov 2024

4/10 Poor

MaNicka

Liked: Cleanliness, property conditions & facilities
Our room was kinda close to the stair everytime someone will open the door we will hear it closes. The whole night keep waking up.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert William

We didn't stay. The room wasn't that great.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Decent quality and location
Convenient location but inconvenient parking situation and not always a safe walk around the neighborhood. The hotel itself is clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was convenient. Single elevator on reception level was limiting. Walking past street people to go to Starbucks was awkward.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are attentive and friendly. Property is well maintained, and the rooms are comfortable. Overall, we really enjoyed our stay!
Stayed 1 night in Nov 2024

4/10 Poor

Christiaan

Travelled with group
Disliked: Staff & service, room comfort
Downgraded just because you use a third party app
The room assigned to me was a queen accessible room although I had a king booked. The lady at reception was not friendly and helpful and told me they have only so many king rooms and because I used a third party app to book the room, I got down graded to make room for their reward members. The room I got is a cheaper room than what I booked and did not get any refund for it. The room had no view and felt like you’re tucked away in a corner of the hotel. Super disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Latisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Bruce, Lantana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

True

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved this hotel and location. Clean, safe hotel with optional valet parking. Walking distance to the Wharf and many dining options.
Stayed 1 night in Nov 2024