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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Lobby
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$238
includes taxes & fees
5 May - 6 May

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Single Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

About the area

Santa Cruz

At Holiday Inn Express Hotel & Suites Santa Cruz by IHG you'll be 2.5 km (1.6 mi) from Santa Cruz Beach Boardwalk and 4.4 km (2.7 mi) from Monterey Bay. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the sauna, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include University of California, Santa Cruz and Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 13 min walk - 1.2 km
  • Santa Cruz Wharf - 3 min drive - 3.1 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.6 km
  • Mystery Spot - 7 min drive - 5.1 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Terrace/patio

La Quinta Inn & Suites by Wyndham Santa Cruz

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,177 reviews
The price is NZ$252
includes taxes & fees
27 Apr - 28 Apr
La Quinta Inn & Suites by Wyndham Santa Cruz

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business centre
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool
The property will be renovating from 2 January 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 5 May 2025 start from NZ$238.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a covered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz by IHG is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to November).

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1039 reviews
Rating 8 - Good. 248 out of 1039 reviews
Rating 6 - Okay. 117 out of 1039 reviews
Rating 4 - Poor. 56 out of 1039 reviews
Rating 2 - Terrible. 62 out of 1039 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Pepe

Stayed 3 nights in Jan 2025

8/10 Good

Lixing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked the most is room cleanness. However, the room was noisy at night. Secondary, the front desk people do not want to do extra work. For example, they are very good at check in and out process. Unfortunately, the answer is "I don't know", when questions are beyond the work coverage.
Stayed 1 night in Jan 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entry, I was greeted by three people, which is absolutely amazing. The staff is so friendly and kind and they reminded me about breakfast in the morning when I was checking in for my room the day before I love that I was able to contact the front desk at any time. The staff is absolutely amazing. The hotel is beautiful and clean. I will most likely stay here again and recommend my friends to come here.
Stayed 1 night in Jan 2025

8/10 Good

MOHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the money. Breakfast was above average for a hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Travelled with family
The only thing is I we excited to swim and was not able to.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

8/10 Good

MERCEDITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly staff. Place was clean. Great hot breakfast bar; there were a variety of items to choose from. Shower worked well. Cons: $10 per day parking, noisy neighbors
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1favorite

Stayed 5 nights in Jan 2025

6/10 Okay

Silvia

Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
The building is clean and well maintained. Service competent and polite. Room was quiet, bed comfortable, showers hot, heater worked great- no reason to complain at all. Convenient access to major highways, restaurants, fuel but you don't hear the highway or the road. Parking area is well lit and has security cameras- 24/7 staff which is nice. I'd stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shihee

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the staff was beyond excellent, but my sister noticed that there seemed to be homeless in the lobby when we were checking in.
Stayed 1 night in Jan 2025

8/10 Good

David, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price for what we got
Stayed 1 night in Jan 2025

10/10 Excellent

Jose roman

Stayed 1 night in Jan 2025

8/10 Good

Stephanie E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomlook

Stayed 4 nights in Jan 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a quiet very well run hotel. We’ll stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Elaheh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very poor quality, with no labels to indicate what the food was. The furnishings, like the curtains and bed, were old, worn-out, and looked dirty.
Stayed 1 night in Jan 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
location and cleaness
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Staff was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024