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Mercure Southampton Centre Dolphin Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Tudor House and Garden
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Southampton Centre Dolphin Hotel

Exterior
Check-in/check-out kiosk
Exterior
Front of property
Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
34-35 High Street, Southampton, England, SO14 2HN
  • Tudor House and Garden
    3 min walk
  • Old City Walls
    4 min walk
  • WestQuay Shopping Centre
    6 min walk
  • Southampton (SOU)
    17 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$175
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Southampton

Mercure Southampton Centre Dolphin Hotel puts you in the heart of Southampton, steps from Tudor House and Garden and within a 10-minute stroll of WestQuay Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Signature, serves British cuisine and is open for breakfast, lunch and dinner. Oak Bar is the hotel's own bar, serving drinks along with lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Southampton City Centre hotel include SeaCity Museum and Ocean Village Marina.

What's nearby

  • WestQuay Shopping Centre - 6 min walk
  • Ocean Village Marina - 14 min walk
  • Mayflower Theatre - 16 min walk
  • Southampton Cruise Terminal - 5 min drive
  • University of Southampton - 7 min drive

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 17 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts - ‬1 min walk
  • ‪Bisque Coffee - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

Mercure Southampton Centre Dolphin Hotel

Hotel with a 24-hour front desk, steps from Tudor House and Garden
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Southampton Centre Dolphin Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
Mercure Southampton Centre Dolphin Hotel offers 99 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Greek, Hungarian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oak Bar
  • Signature

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dolphin Mercure
Hotel Mercure Southampton Centre
Hotel Mercure Southampton Centre Dolphin
Mercure Dolphin
Mercure Southampton Dolphin
Mercure Dolphin Hotel Southampton Centre
Mercure Southampton Centre
Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin Hotel
Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at Mercure Southampton Centre Dolphin Hotel?

Mercure Southampton Centre Dolphin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mercure Southampton Centre Dolphin Hotel?

Yep, Mercure Southampton Centre Dolphin Hotel has a self car park for GBP 5.00 per day. Onsite parking is limited.

Are there any beaches close to Mercure Southampton Centre Dolphin Hotel?

The closest beach to Mercure Southampton Centre Dolphin Hotel is Calshot Beach (11.6 km).

Does Mercure Southampton Centre Dolphin Hotel serve breakfast?

Sure does, full breakfast is offered on weekdays between 7:00 AM and 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Southampton Centre Dolphin Hotel?

No, Mercure Southampton Centre Dolphin Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Southampton Centre Dolphin Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Southampton Centre Dolphin Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Southampton Centre Dolphin Hotel?

Dogs are welcome at Mercure Southampton Centre Dolphin Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Mercure Southampton Centre Dolphin Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 239 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Johnny

Stayed 1 night in Jun 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities
Had booked 2 nights (28th, 29thOct) in a double room. Arrived on the evening of the 28th to be told they had no available double rooms, despite the fact i had paid almost a month in advance. Was informed they could put me up in a double room in the hotel next door for the first night, then return to my original hotel for the second night. When I declined this as i did not want to have to move between hotels, i was offered a twin room which I begrudgingly accepted. Upon entering the room i discovered two single beds, one of which i was reluctant to consider using as the wall mounted headboard was only secured at the top and i did mot want to risk it falling on me during the night. The bathroom ceiling was covered in black mould spots. The window frame rattled whenever there was a light breeze which made getting sleep difficult. The breakfast was reasonable and the staff were polite enough. Sadly those two things in no way make up for what was a massively disappointing experience. Based on my experience i would certainly NOT recommend this particular hotel.
Stayed 2 nights in Oct 2022

6/10 Okay

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Melissa

Stayed 1 night in Oct 2022

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Andrew

Stayed 1 night in Oct 2022

6/10 Okay

Leah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff told us when we arrived that they had a plumbing issue and could not offer us a room. They arranged a cab to pick us up and take us to another hotel which cost about 30 pounds more per night. The Mercure paid for the cab ride and the extra cost of the hotel. They also offered us beverages in the cozy bar while we waited for the cab. We were impressed by the excellent service.
Stayed 1 night in Oct 2022

8/10 Good

Forbes

Stayed 1 night in Oct 2022

10/10 Excellent

Denise

Stayed 1 night in Oct 2022

6/10 Okay

Susan

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely weekend stay
Staff were excellent and friendly yet remained professional at all times
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cleaned every day, along with the bedding and towels when required extras, the bed was nicely made by the staff. Bar staff were excellent, nice selection of gins
Stayed 2 nights in Oct 2022

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Gabrielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Shan

Stayed 2 nights in Oct 2022

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I forgot a pair of jeans which fell off the hanger in wardrobe rang back 3 times but no they have been pinched disgusting from a big hotel like that
Stayed 1 night in Oct 2022

2/10 Terrible

Carmen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The reservation was all wrong. They were full when I booked so instead of honoring a refund, they just kept our money anyway. I hope they didn’t double sell our room since that is NOT when we wanted booked. What a rip-off! I will never forget this nor will I forgive Expedia for allowing this to happen.
Stayed 1 night in Oct 2022

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff. Room clean and comfortable, area not so nice.
Stayed 1 night in Oct 2022

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with good staff
Staff at reception were very helpful. It's an older, historic place , a little tired, but overall fine.
Stayed 2 nights in Oct 2022

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You might end up in Student Halls
This is a great location for anything you are doing in Southampton. We have stayed twicw within the last two weeks. First time all fine, second time in Room 23 with Students having a lste night early morning party in 21.i understand using spare rooms for student accommodation is revenue for the Hotel but at least try to keep regulsr guests who want ti sleep away from them. Breakfast is good but hard fried eggs are not appealing
Stayed 1 night in Oct 2022

6/10 Okay

Alan

Stayed 1 night in Oct 2022

6/10 Okay

Victoria

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are super friendly and cannot do enough for you. I have stayed at this hotel many times as I like the staff, the location and car parking. The hotel room was very noisy, I was on the ground floor and could hear people outside on their phones, the windows didnt shut properly and there was no room service (there has been in the past)
Stayed 2 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel
Very nice hotel in the centre of Southampton. Convenient for the cruise terminals and places to look round and eat. Finding entrance to car park a challenge. Suggest you phone the hotel in advance to get the precise sat nav location.
Stayed 1 night in Oct 2022

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Central location ,lobby & bar area clean & tidy but room although generally clean smelt damp & the decor in the bathroom could be improved peeling plaster on ceiling & could do with painting.
Stayed 1 night in Oct 2022

2/10 Terrible

Samantha

Stayed 1 night in Oct 2022