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Centurion Hotel Ueno

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ameyoko Shopping District

Photo gallery for Centurion Hotel Ueno

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult
Front of property - evening/night
Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath
Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building | Bathroom
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$144
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
2-3-4 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ameyoko Shopping District
    ‪3 min walk‬
  • Ueno Park
    ‪3 min walk‬
  • Ueno Zoo
    ‪7 min walk‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room - Non Smoking (2 Semi-double Beds) - Main Building

Premium bedding, down duvets, desk, iron/ironing board

Standard Twin Room - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room SAKURA FUJI - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2015
Premium bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 38 sq m
  • Sleeps 7
  • 2 Large Single Beds, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building

Japanese Style Family Room KABUKI SAMURAI - Non Smoking (2 Semi-double Beds) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2015
Premium bedding
Down duvet
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor

Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor

Family Twin Room - Non Smoking (2 Double Beds) - Main Building - Top Floor

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Room KAGUYA - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Toilet with electronic bidet
Hairdryer
Spring-water bath
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult

Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult

Moderate Twin Room - Non Smoking (2 Semi-double Beds) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
  • 18 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building

Premium bedding, down duvets, desk, iron/ironing board

Superior Semi-double Room - Non Smoking (1 Semi-double Bed) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult

Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult

Superior Twin Room - Non Smoking (2 Double Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Double Room - Non Smoking (1 Double Bed) - Main Building

Standard Double Room - Non Smoking (1 Double Bed) - Main Building

Standard Double Room - Non Smoking (1 Double Bed) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult

Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult

Superior Queen Room - Non Smoking (1 Queen Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult

Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult

Superior King Room -Non Smoking (1 King Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Casual Semi-double Room - Non smoking (1 Semi-double Bed) - Main Building

Premium bedding, down duvets, desk, iron/ironing board

Casual Semi-double Room - Non smoking (1 Semi-double Bed) - Main Building

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath

Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath

Japanese Style Family Room MIYABI - Non Smoking (2 King Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Toilet with electronic bidet
Hairdryer
Spring-water bath
  • 30 sq m
  • Sleeps 7
  • 2 King Beds and 2 Single Bunk Beds

View all photos for Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Japanese Style Family Room SHIKIBU - Non Smoking (2 Double Beds) - Annex - Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Toilet with electronic bidet
Hairdryer
Spring-water bath
  • 26 sq m
  • Sleeps 7
  • 2 Double Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Moderate Queen Room -Non Smoking (1 Queen Bed) - Annex

Premium bedding, down duvets, desk, iron/ironing board

Moderate Queen Room -Non Smoking (1 Queen Bed) - Annex

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult

King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult

King Suite Room - Non Smoking (2 King Beds) - Annex - Top Floor - Extrabed is from 5th adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Separate bath and shower
  • 45 sq m
  • Sleeps 7
  • 2 King Beds and 3 Single Sofa Beds

View all photos for King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

King Twin Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Separate bath and shower
Hairdryer
  • 39 sq m
  • Sleeps 7
  • 2 King Beds and 3 Single Sofa Beds

View all photos for Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Deluxe Suite Room - Non Smoking (2 King Beds) - Annex - Extrabed is from 5th adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Separate bath and shower
  • 49 sq m
  • Sleeps 9
  • 2 King Beds and 3 Single Sofa Beds

View all photos for Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extrabed is from 3rd adult

Flat-screen TV

Cabin Room - Non Smoking (1 Bunk Bed) - Annex - Extrabed is from 3rd adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Shower/bath combination
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult

Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult

Queen Suite Room - Non Smoking (2 Queen Beds) - Annex - Top Floor - Extrabed is from 5th adult

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Separate bath and shower
  • 38 sq m
  • Sleeps 7
  • 2 Queen Beds and 3 Single Sofa Beds

Similar properties

Indoor spa tub

Centurion Hotel & Spa Ueno Station

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, (1010)
The price is NZ$263
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Centurion Hotel & Spa Ueno Station

About the area

Tokyo

At Centurion Hotel Ueno you'll be within a short 5-minute stroll of popular places like Ameyoko Shopping District and Ueno Park. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find laundry facilities and a microwave in a common area. .Attractions within a 10-minute walk of this 3-property class Bunkyo hotel include Ueno Zoo and University of Tokyo.

What's nearby

  • Ameyoko Shopping District - 3 min walk
  • Ueno Park - 3 min walk
  • Ueno Zoo - 7 min walk
  • Tokyo Dome - 3 min drive
  • Sensoji Temple - 4 min drive

Getting around

  • Yushima Station - 2 min walk
  • Okachimachi Station - 5 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪味噌坐玉響 - ‬1 min walk
  • ‪日本酒キッチン YODARE 湯島・御徒町店 - ‬1 min walk
  • ‪Bar brat - ‬1 min walk
  • ‪鮨一心 - ‬1 min walk
  • ‪二代目圭 - ‬1 min walk

About this property

Centurion Hotel Ueno

Hotel with a 24-hour front desk, a short walk to Ameyoko Shopping District
Centurion Hotel Ueno offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Centurion Hotel Ueno also features a lift and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 118 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Centurion Hotel Ueno offers 118 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centurion Hotel Ueno
Centurion Ueno
Centurion Ueno Hotel
Hotel Centurion Ueno
Ueno Centurion Hotel
Centurion Hotel Ueno Tokyo, Japan
Centurion Hotel Ueno Hotel
Centurion Hotel Ueno Tokyo
Centurion Hotel Ueno Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Centurion Hotel Ueno?

Centurion Hotel Ueno offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centurion Hotel Ueno?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Centurion Hotel Ueno on 10 Mar 2025 start from NZ$143.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Centurion Hotel Ueno?

The closest beach to Centurion Hotel Ueno is Odaiba Beach Park (8.6 km).

Is there a free airport shuttle available at Centurion Hotel Ueno?

No, Centurion Hotel Ueno does not offer an airport shuttle service.

What time are check-in & check-out at Centurion Hotel Ueno?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centurion Hotel Ueno?

No, pets are not allowed.

Centurion Hotel Ueno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Stayed 1 night in Jan 2025

2/10 Terrible

Joyce B

We did not check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Serina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit old and noisy at night even we stayed at the 10th floor but I guess it’s in the heart of ueno. Staffs are so nice and helpful!! We stayed twice already we love it. Rooms are spacious great for families.
Stayed 3 nights in Nov 2024

6/10 Okay

randal

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michal

Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to be confused with Centurion Hotel & Spa Ueno Station located in the Ameyoko shopping district, Centurion Hotel Ueno is just 1-2 blocks south of beautiful Ueno Park, so it’s a convenient spot for exploring the area. Our room was showing its age and could use a refresh, but it was a comfortable stay nonetheless and the staff are first-rate, always greeting us when coming in or going out. They helped us resolve a few travel issues, and we were most grateful for their professionalism and courteousness from check-in to check-out.
Stayed 3 nights in Nov 2024

6/10 Okay

Yat Chor Basil

Business traveller
Liked: Staff & service
Very dated hotel and not super clean. The area has lots of food options though.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place.
Stayed 3 nights in Oct 2024

8/10 Good

Doctor Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2024

2/10 Terrible

Diane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 902 not the Annex. Filthy carpet everywhere, tattered dirty wallpaper. Beds were clean and ok. Bath unit was tiny but clean. We took turns moving in the room because it’s tight and took turns opening our suitcases. Location was in a red light district.

10/10 Excellent

Ramiro

Stayed 1 night in Oct 2024

10/10 Excellent

Chang Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. spacious compared to other hotels in similar price range. Very convenient location, next to a family mart. Train stations just a block away. Lots of dini by and shopping in the area.
Stayed 8 nights in Oct 2024

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying anywhere in japan and this place was great. Right next to Ueno park which is beautiful. Easy to get to various train stations and a pretty short walk to the akihabara arcades. We had the kabuki room, western travelers will probably feel a bit cramped in here but we enjoyed it! We also loved the Korean cafe around the corner
Stayed 4 nights in Oct 2024

6/10 Okay

Daye

Stayed 9 nights in Oct 2024

6/10 Okay

TANAWAT

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Yanny

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, a lawson right under, and the room is very spacious for japan standards. They provide toiletries at the main lobby. But the room is not very clean. I find flies in my room everyday. It is very noisy, no sound proofing at all.
Stayed 4 nights in Oct 2024

6/10 Okay

Ched

Travelled with family
Liked: Staff & service
negatives: noisy area looked like there was black mold on the ceiling Positives: location was very convenient to the station and ueno zoo and park staff was pleasant
Stayed 4 nights in Oct 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a hub for getting around Ueno. 5 minute walks to the train station, food, entertainment, and an attached family mart at the ground floor so you can easily get some food or drinks. The staff was exceptionally helpful and I'll happily return the next visit.
Stayed 8 nights in Oct 2024

2/10 Terrible

Marian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Staff very disorganised.. Despite explaining to them that as hotel.com gold member I am entitled to request for a better quality room as requested without extra charge and also a minimum late checkout.. Sadly the manager was rude and declined all request. Not staying with them in the nearest future..
Stayed 6 nights in Sep 2024

8/10 Good

B

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel experience was quite pleasant. The room was small for North America/ Europe standards, but adequate. For Tokyo standard it was what one would typically expect. The staff were curtious and helpful. The neighborhood was a good launch point for other areas if the city and was close to the transit line needed to get from the airport. At night, the neighborhood atmosphere becomes more adult oriented, but is not really Red Light, but just more suitable for adults. Daytime it's no problem to walk around with your child. There is Laundry (soap provided) with an ice machine and vending machine on the second floor. The hotel provides many extras you may have forgotten like toothbrush or hair brush, usb charging plug, etc. There is a convenience store on the bottom floor for convenience foods, drinks, and basics. I would stay here again.
Stayed 10 nights in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area was great. Discovered a beautiful temple right by the hotel. The hotel I selected was very spacious, I selected a couch and the room even had a hallway. It was the largest room I had in Japan. The staff was very friendly and helpful. I would def recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
The lobby was awesome, the corridors and floors in the upper floors were a little old and deteriorating but overall the hotel was great, great staff
Stayed 4 nights in Sep 2024

4/10 Poor

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Anqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is small, but clean, air condition works perfect. convenient for transportation. Staff is good and helpful. They only provide two bottle of water when we move in and refused to give water the second day. The weather is so hot.
Stayed 2 nights in Sep 2024