Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
Hotel with 6 restaurants, near Sunshine Aquarium

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

6 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Queen, Non Smoking (16-21F)
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is NZ$308
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Rikkyo University
    ‪11 min walk‬
  • Sunshine City Shopping Mall
    ‪14 min walk‬
  • Sunshine Aquarium
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪60 min drive‬

Room options

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
Deep-soaking bath
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

City View Twin Room, Non Smoking (22-23F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Bathrobes
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

City View Single Room, Non Smoking (22-23F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
Deep-soaking bath
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Moderate Queen (6-7 F), Non Smoking

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

City View Queen, Non Smoking (22-23F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Bathrobes
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Plus, Non Smoking (16-21 F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive King, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City View Twin Plus, Non Smoking (22-23F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Plus, Non Smoking (5-15F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Queen, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Bathrobes
Deep-soaking bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Governor Suite, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Moderate Corner Queen (6-7 F), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Deluxe Twin, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Executive Deluxe King, Non Smoking (24F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Bathrobes
Deep-soaking bath
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Moderate Queen Plus (6-7 F), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen, Non Smoking (5-15F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Free extra futon mattress
  • 50 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Single Futons

Standard Small Double, Non Smoking (5-15F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Ambassador Suite, Non Smoking (24F)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
2 bedrooms
  • 70 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Standard Single Room, Non Smoking (5-15F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Moderate Twin Plus (6-7 F), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Twin Room, Non Smoking (5-15F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Queen, Non Smoking (16-21F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, Non Smoking (16-21F)

Highlights

Air conditioning
Fridge
TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (16-21F)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Moderate Twin (6-7 F), Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

City View Queen Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Queen Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

City View Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Standard Small Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed

Executive Deluxe King Room Non-smoking

  • Sleeps 2
  • 1 King Bed

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Queen Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Japanese Western Style Room Non-smoking

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

City View Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

Standard Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Superior Small Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

Ambassador Suite

  • Sleeps 2
  • 2 Double Beds

Moderate Twin, Non Smoking(6-7F)

  • Sleeps 2
  • 2 Double Beds

Moderate Corner Queen, Non Smoking(6-7F)

  • Sleeps 2
  • 1 Queen Bed

Moderate Queen Plus, Non Smoking(6-7F)

  • Sleeps 2
  • 1 Queen Bed

Moderate Queen, Non Smoking(6-7F)

  • Sleeps 2
  • 1 Queen Bed

Moderate Twin Plus, Non Smoking(6-7F)

  • Sleeps 2
  • 2 Double Beds

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About the area

Tokyo

Hotel Metropolitan Tokyo Ikebukuro puts you in the centre of Tokyo, 1.7 km (1.1 mi) from Sunshine Aquarium and 6 km (3.7 mi) from Tokyo Dome. Highlights at this hotel include 6 restaurants and in-room free WiFi. .The buffet restaurant, All Day Dining Cross Dine, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Toshima hotel include Tokyo Tower and Sensoji Temple.

What's nearby

  • Rikkyo University - 11 min walk
  • Sunshine City Shopping Mall - 14 min walk
  • Sunshine Aquarium - 3 min drive
  • Waseda University - 3 min drive
  • Tokyo Dome - 7 min drive

Getting around

  • Ikebukuro Station - 2 min walk
  • Toden-Zoshigaya Station - 14 min walk
  • Tokyo (NRT-Narita Intl.) - 91 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪一軒め酒場池袋南口店 - ‬2 min walk
  • ‪HARBS - ‬1 min walk
  • ‪サンマルクカフェ 池袋メトロポリタン口店 - ‬1 min walk
  • ‪すき家 - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 805 guestrooms or units
  • 25 levels
  • 6 dining venues
  • Built in 1985
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Metropolitan Tokyo Ikebukuro?

Hotel Metropolitan Tokyo Ikebukuro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropolitan Tokyo Ikebukuro?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Ikebukuro on 18 Feb 2025 start from NZ$307.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Metropolitan Tokyo Ikebukuro?

Yep, Hotel Metropolitan Tokyo Ikebukuro has a self car park for JPY 2500 per night.

Are there any beaches close to Hotel Metropolitan Tokyo Ikebukuro?

The closest beach to Hotel Metropolitan Tokyo Ikebukuro is Odaiba Beach Park (12.5 km).

What makes Hotel Metropolitan Tokyo Ikebukuro a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Metropolitan Tokyo Ikebukuro.

Are there hot tubs in the rooms at Hotel Metropolitan Tokyo Ikebukuro?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Metropolitan Tokyo Ikebukuro serve breakfast?

You bet, guests love the buffet brekkie here! Offered daily from 6:30 AM to 9:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Metropolitan Tokyo Ikebukuro?

No, but there's an airport shuttle that runs from 7:30 AM - 9:30 PM for a fee.

Is there a bar or restaurant at Hotel Metropolitan Tokyo Ikebukuro?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Metropolitan Tokyo Ikebukuro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Metropolitan Tokyo Ikebukuro?

No, pets are not allowed.

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1525 out of 2343 reviews
Rating 8 - Good. 624 out of 2343 reviews
Rating 6 - Okay. 133 out of 2343 reviews
Rating 4 - Poor. 36 out of 2343 reviews
Rating 2 - Terrible. 25 out of 2343 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and great location in a great part of town. Toilet had as many buttons as the Space Shuttle, but I only used one. We stayed here twice and will return again!
Stayed 3 nights in Oct 2024

8/10 Good

SIEW CHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is way too small for 2 people!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredibly convenient as a home base for exploring central Tokyo for a week. The station is across the street via the Metropolitan exit, and access from the airport was easy via the limousine bus service (the stop is just outside the main entrance). Front desk staff spoke English, and were courteous/efficient. The twin room was quite spacious, enough for 2 full size suitcases, and very quiet. We loved having coffee and water available in room every day. I’d stay here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was super friendly. Super convenient from the ikebukuro station.
Stayed 4 nights in Nov 2024

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice breakfast and nice rooms. Very nice bar in the hotel, but closing too early.
Stayed 2 nights in Nov 2024

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, a bit too busy, when the lobby area is full of customers, but otherwise all is great.
Stayed 3 nights in Nov 2024

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. In time of busy, it can take some times to approach the reception desk, but other than that, all is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 23rd level and sight from window was wonderful. We could see Mt. Fuji. Bathroom is bit small, but deep soaking tub and usual Japanese toilet, of course. Amenities are good. Breakfast was very good. Dinner was ok. Bear roast was tough. People working there was super nice and helpful.
Stayed 4 nights in Nov 2024

8/10 Good

YUN MING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Kin Hung

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I requested a non smoking room and my room smelled
My room smelled like smoke after requesting a non smoking room. Strong smoke. It was very small and the bathroom was not clean.
Stayed 4 nights in Nov 2024

6/10 Okay

Joseph Chi Ho

Stayed 6 nights in Oct 2024

10/10 Excellent

Anh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tony, St Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Orbitz gold member didn’t get any upgrades and the staff didn’t know about Orbitz
Stayed 4 nights in Nov 2024

10/10 Excellent

Celine

Stayed 3 nights in Nov 2024

10/10 Excellent

jennifer

Stayed 6 nights in Oct 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, food was amazing and all the transporta is close by. Would stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabelle Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture a little worn out but so functional Super clean Friendly and efficient service - luggage assistance is great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a very convenient area with lots to do. It was right across to Ikebukoro station which was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Jennifer

Stayed 5 nights in Oct 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 6 nights in Oct 2024