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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Exterior
Body treatments, facials
Property amenity
Garden Tower Deluxe Room, Non Smoking, Run of House

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Hotel New Otani Tokyo
    ‪4 min walk‬
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪45 min drive‬

Room options

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Garden View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
3 bedrooms
Down duvet
Hairdryer
Toilet with electronic bidet
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Suite , Non Smoking

Garden Tower Suite , Non Smoking

Garden Tower Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • Sleeps 8
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • 50 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

8.6 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

Similar properties

Room

Hotel New Otani Tokyo The Main

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1005)
The price is NZ$649
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Hotel New Otani Tokyo The Main

About the area

Tokyo

A luxury stay in Tokyo awaits you at Hotel New Otani Tokyo Garden Tower. You'll be 1.5 km (0.9 mi) from Tokyo Imperial Palace and 3.7 km (2.3 mi) from Tokyo Tower. Highlights at this hotel include 20 restaurants, 4 bars/lounges and free self-parking. .A day of pampering can include facials and body treatments. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Chiyoda hotel, you'll be 4.2 km (2.6 mi) from Tokyo Dome and 3 km (1.9 mi) from Shinjuku Gyoen National Garden.

What's nearby

  • Hotel New Otani Tokyo - 4 min walk
  • Tokyo Imperial Palace - 18 min walk
  • Tokyo Midtown - 4 min drive
  • Shinjuku Gyoen National Garden - 4 min drive
  • Nippon Budokan - 5 min drive

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Tokyo (NRT-Narita Intl.) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda with 20 restaurants
There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and a safe. Beds feature down duvets. Premium digital televisions are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from 24 February 2025 to 25 February 2025 (dates subject to change).
The property will be renovating from 3 February 2025 to 4 February 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel New Otani Tokyo Garden Tower?

Yep, Hotel New Otani Tokyo Garden Tower has a free self car park.

Are there any beaches close to Hotel New Otani Tokyo Garden Tower?

The closest beach to Hotel New Otani Tokyo Garden Tower is Odaiba Beach Park (6.8 km).

Is there a spa on site at Hotel New Otani Tokyo Garden Tower?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel New Otani Tokyo Garden Tower serve breakfast?

Yep, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel New Otani Tokyo Garden Tower?

No, but there's an airport shuttle that runs from 7:30 AM - 9:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Tokyo Garden Tower?

Yep, Hotel New Otani Tokyo Garden Tower has 20 restaurants.

What time are check-in & check-out at Hotel New Otani Tokyo Garden Tower?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Tokyo Garden Tower?

No, pets are not allowed.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1006 reviews" "
Rating 8 - Good. 221 out of 1006 reviews" "
Rating 6 - Okay. 54 out of 1006 reviews" "
Rating 4 - Poor. 28 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large room
Stayed 4 nights in Jan 2025

10/10 Excellent

Liam

Stayed 6 nights in Dec 2024

10/10 Excellent

Yuriko

I was disappointed that I didn’t get any vouchers. I usually use them to get my danishes for the morning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel with amazing staff.
Amazing hotel in a great location. The staff were very friendly and eager to help. I loved having breakfast overlooking the Japanese garden or on the 40th floor overlooking the city.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lenore

Stayed 1 night in Oct 2024

10/10 Excellent

In Seop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and roomy hotel
It was so nice and roomy room. We spend nice time at the hotel. Ammunities are so nice. One thing to be improved is that a fan inside of the bathroom which is always-on makes some noise while sleeping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dinah

Stayed 2 nights in Oct 2024

10/10 Excellent

Herve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit of a walk to the train station and on the way back it’s uphill. Grounds are beautiful the Japanese gardeners wonderful the restaurant is way overpriced, and the immediately local dining options are limited. The room was very large and comfortable. Check in check out and baggage hold were easy with good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Just an amazing property
Stayed 3 nights in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
400 year old Japanese gardens make the hotel unique. Easy access to train station and lots of restaurants and bars close by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Luxury Property
Classic five-star property with excellent service but the bathrooms could use an update. In particular, bathtubs should be replaced with walk-in showers to avoid slip-and-fall risks. Ventilation could be improved, too.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the Japanese garden
Stayed 2 nights in Oct 2024

6/10 Okay

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden setting. Hotel is kept up but good use a refresh look. Food was just okay nothing special but very expensive for what you got. Went to breakfast Buffett 1/2 hour before closing and hotel waiters did not replenish the breakfast items. Only was able to pick leftovers but was still charged full price. I think there are other more modern hotels in the area to choose from where breakfast buffets are better. $35 for breakfast buffet and really just got coffee and leftovers. Fruit had run out, French toast gone. Etc.
Stayed 2 nights in Oct 2024

4/10 Poor

Romaric-Emmanuel

Travelled with group
Liked: Room comfort
Disliked: Staff & service
No swimming pool
You had to pay for the inside swimming pool that could get only four persons at the same time. If it was already full, you juste have to wait for someone to get out. Unbelievable.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kim-Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and well maintained, great customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Steven

Stayed 5 nights in Sep 2024

10/10 Excellent

Dawn, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Beautiful inside, beautiful gardens, excellent food, and even room service; extra thanks to the Sunday Manager for helping my son with urgent medical assistance. Our whole family loved the New Otani and asked stay again. Sending Sincere thanks for making our stay excellent. We even love your robes!
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely large hotel with several restaurants and high end shops. It's a good hotel for business travel or if you prefer luxury surroundings. The rooms are clean and comfortable and the staff is very efficient. There is a beautiful private garden area.
Stayed 5 nights in Sep 2024

10/10 Excellent

Brian

Stayed 5 nights in Aug 2024