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Sunshine City Prince Hotel

4.0 star property
Central Tokyo hotel connected to a shopping centre, steps from Sunshine Aquarium

Photo gallery for Sunshine City Prince Hotel

Exterior
Interior entrance
View from property
Exterior
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$251
includes taxes & fees
7 May - 8 May

Explore the area

Map
3-1-5 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-8440
  • Sunshine City Shopping Mall
    ‪1 min walk‬
  • Sunshine Aquarium
    ‪4 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪53 min drive‬

Room options

View all photos for 30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for 26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for 10th-16th Economy Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

10th-16th Economy Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 26th-32th Triple Room, Non-Smoking (High Floor)

26th-32th Triple Room, Non-Smoking (High Floor)

26th-32th Triple Room, Non-Smoking (High Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 29 sq m
  • City view
  • Sleeps 6
  • 3 Single Beds

View all photos for 10th-24th Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

10th-24th Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 29 sq m
  • City view
  • Sleeps 6
  • 3 Single Beds

View all photos for 10th-16th Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

10th-16th Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for 36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for 26th-32th Twin Room, Non Smoking (High Floor)

Down duvets, in-room safe, blackout curtains, iron/ironing board

26th-32th Twin Room, Non Smoking (High Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 75 sq m
  • Sleeps 9
  • 6 Single Futons

View all photos for Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 75 sq m
  • Sleeps 9
  • 2 Double Beds and 4 Single Futons

View all photos for 17th-24th Semi-Double Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

17th-24th Semi-Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for 26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 60 sq m
  • City view
  • Sleeps 8
  • 4 Single Beds

View all photos for 17th-24th Superior Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

17th-24th Superior Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Tokyo

Sunshine City Prince Hotel puts you in the heart of Tokyo, connected to a shopping centre and within a 20-minute stroll of Sunshine Aquarium and Anime Tokyo Station. Highlights at this hotel include 4 restaurants and in-room free wired Internet. .The restaurant, Cafe&Dining Chef’s Palett, is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Toshima hotel include TOBU Department Store and Tokyo Tower.

What's nearby

  • Sunshine City Shopping Mall - 1 min walk - 0.0 km
  • Sunshine Aquarium - 4 min walk - 0.4 km
  • Waseda University - 4 min drive - 3.1 km
  • Tokyo Dome - 6 min drive - 4.8 km
  • Tokyo Skytree - 12 min drive - 10.1 km

Getting around

  • Higashi-ikebukuro Station - 8 min walk
  • Ikebukuro Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 84 min drive

Restaurants

  • ‪ピカチュウスイーツ by ポケモンカフェ - ‬7 min walk
  • ‪中華そば 青葉池袋サンシャイン店 - ‬3 min walk
  • ‪焼肉トラジ サンシャイン店 - ‬7 min walk
  • ‪紅虎餃子房池袋店 - ‬1 min walk
  • ‪韓豚屋池袋サンシャインシティ店 - ‬7 min walk

About this property

Sunshine City Prince Hotel

Central Tokyo hotel connected to a shopping centre, steps from Sunshine Aquarium
There are 4 restaurants on site, along with a nearby corner/local shop. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Sunshine City Prince Hotel. Parking is available for a fee.

This 4-star Tokyo hotel is smoke free.

  • 1085 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1980
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Sunshine City Prince Hotel offers 1085 accommodations, which are accessible via exterior corridors and feature a safe and complimentary slippers. Beds feature down duvets. 22-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

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includes taxes & fees
6 May - 7 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night)
  • Covered extended parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Bayern Restaurant
  • Cafe&Dining Chef’s Palett
  • Kokiden Chinese Restauran
  • Musashino Japanese Restau

Things to do

  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested on-site for 1000 JPY. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2000 for children
  • Covered self-parking fee: JPY 2000 per night
  • Covered extended parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts) guidelines.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Hotel Sunshine
Sunshine City Prince Hotel Ikebukuro Tokyo
Sunshine City Prince Ikebukuro Tokyo
Sunshine Prince
Sunshine Prince Hotel
Sunshine City Prince Hotel
Sunshine City Prince
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Tokyo
Sunshine City Prince
Sunshine City Prince Hotel Hotel
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Sunshine City Prince Hotel?

Sunshine City Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunshine City Prince Hotel?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Sunshine City Prince Hotel on 7 May 2025 start from NZ$251.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunshine City Prince Hotel?

Yep, Sunshine City Prince Hotel has a covered self car park for JPY 2000 per night. Covered extended parking costs JPY 2000 per night.

Are there any beaches close to Sunshine City Prince Hotel?

The closest beach to Sunshine City Prince Hotel is Odaiba Beach Park (12.1 km).

Does Sunshine City Prince Hotel serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sunshine City Prince Hotel?

No, Sunshine City Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sunshine City Prince Hotel?

Yep, you can grab a meal at Sunshine City Prince Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Sunshine City Prince Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunshine City Prince Hotel?

No, only service animals are allowed.

Sunshine City Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel located in a busy shopping area of Tokyo with a lot of places to eat and shop. About 900m from the train station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Iris Wai Yee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
we love this location it is so convenient to us and it is very safe
Stayed 13 nights in Oct 2024

8/10 Good

Kiyomi, Mission Hillsc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is closed to everything and access to the laundry room.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was large enough to accommodate my family (2 adults and 2 young kids). Our panoramic room had great city views and also a view of Mount Fuji. Only issues we had were the fact that despite our booking/reservation being for 4 guests, we repeatedly were only given 2 bath towels daily and had to call for extra towels for 4 days in a row (despite telling them on the phone there are 4 guests and to update their housekeeping records). In addition, there is no air conditioning in the room - it gets hot. The hotel had to supply us with a fan so we could sleep a bit more comfortably. Towels Air con
Stayed 4 nights in Jan 2025

8/10 Good

Mongkol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Hiu Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and ready to help. The triple room is comfortable and spacious for a family with an elder kid. Shuttles from both airports in Tokyo and connected to the sunshine city shopping center.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, many amenities.
Stayed 1 night in Jan 2025

2/10 Terrible

Philip, MARKHAM

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. There was even some garbage on the carpet when we went into the room. Carpet is really old and teared. The bed is not clean, all of us feel itchy after only sleeping one night. One of us even has rash. Location is good. However the hotel did not upkeep, it’s old and dirty. They claimed the hotel already renovated, but I didn’t feel any renovations. I’ve been staying this hotel couple times. It is getting worst each time. Try to give more chance but I’m pretty disappointed after all this. I think I will not come back anymore.
Stayed 1 night in Jan 2025

10/10 Excellent

Janey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside the mall connected make life easlier you can shop and eat all in one
Stayed 3 nights in Dec 2024

8/10 Good

Yu Ping

Stayed 3 nights in Jan 2025

10/10 Excellent

Ikuko

Travelled with family
Liked: Cleanliness, staff & service
Clean, comfortable beds, convenient location to shopping, eating , train station and access to airport Great customer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Its location made it fun, connected to sunshine city mall
Stayed 2 nights in Dec 2024

4/10 Poor

Rei

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフの対応は素晴らしかったですが、ビル内、部屋の温度が暑すぎる。 部屋の温度調整が出来ないのは不便。 シャワーカーテンがカビていたのは残念でした。今回の旅行で四か所のホテルに宿泊しましたが一番居心地が悪かったです。
Stayed 4 nights in Dec 2024

6/10 Okay

Thaweechai, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room AC/heater cannot be adjusted, a bit on a warm side during winter. And from what I read on other review, also warm during summer as well.
Stayed 6 nights in Dec 2024

8/10 Good

Cera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and secure

My daughter stayed there for 6 nights. Her return flight was canceled so she needed to stay one more night. She was comfortable and felt safe staying at the Sunshine City Prince hotel, this is our 4th time staying there.
Stayed 6 nights in Dec 2024

10/10 Excellent

monica

Travelled with partner
Liked: Property conditions & facilities
Good place to stay , friendly staff . Many places for food .
Stayed 8 nights in Dec 2024

10/10 Excellent

Si Yuan

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo trip 2024

Second stay here on the same trip. My room was on a higher floor this time. Everything else remained great, except that our housekeeping was less attentive for this floor. We had to keep requesting for an extra towel for our infant, when our previous housekeepers restocked for us without asking. We also found toys our infant had dropped under our bed after the room was made up. A pacifier was also left under the bedsheets by the housekeeper. Again, other than that everything else was great. The reception staff helped us with getting a taxi to the airport at 5am. They also pointed us to the nearest post office if we needed to mail stuff back home. Families with young children can also easily buy diapers at the Babiesrus in the shopping mall. There are also bigger supermarkets within walking distance. Overall, we will definitely consider staying here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kelly Ka Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I stayed in was quite small so we had to keep our 2 suitcases under our beds. Washroom has a step so had to remember to step up. Room has kettle and fridge and window with the view of the city. I asked for extra pillows twice and couldn't get it from staff. Two pillows provided are very small so they are both like one. I think Sunshine Hotel should get some more big pillows for their customers. You sleep better if you had pillows you like. So why not provide more pillows for better sleep? There is a 24h convience store near the lobby to buy some food. 10 min walk to subway station. Very nice aquarium and observatory in the same complex of buildings. You can watch Fuji sunset from observatory for around $6. Aquarium highlight are pinguqins swimming above your head and there is a view of the city buildings in the background. Looks like pinguins are swimming between them. Shopping mall also inside the Sunshine city complex and in vicinity. Very nice bakery shop near Ikenabakuro subway station entrance 35.
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad.

High step into bathroom should be eliminated. As a disabled, it is very hard to step into and out of bathroom. Now, in a room for tour group. Same problem with high step. Room is large but luggage racks could be placed in room. Very hard to put luggage on the floor and pack/unpack.
Stayed 1 night in Dec 2024

10/10 Excellent

Si Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip 2024

Room size was relatively ok for a Tokyo hotel. As with most Japanese hotels, it was very clean and well maintained. One issue we had was the pillows were way too soft and offered almost no support. We were given a pack of baby toiletries each day, which included a hanky. This was an excellent touch for families with young kids. The location was great, as Sunshine City is literally joined to the hotel. However the metro is pretty far away. Staff service was excellent, from reception to the restaurant. There is also a counter that specialises in luggage forwarding. Overall a good experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for shopping & recreation activities; airport bus transportation directly to and from hotel either from Narita or Haneda. Also many amenities for location of the hotel such as 24 hr. Food Mart; shopping mall complex; entrance to subway train station; amazing aquarium, etc.
Stayed 4 nights in Nov 2024