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The Reef Retreat

4.0 star property
Aparthotel with free parking, near Palm Cove Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reef Retreat

Outdoor spa tub
Point of interest
Dining
Point of interest
Superior Suite (Spa) | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Vie Spa Palm Cove
    11 min walk
  • Palm Cove Beach
    12 min walk
  • Clifton Village Shopping Centre
    4 min drive
  • Cairns, QLD (CNS-Cairns Intl.)
    26 min drive

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Standard Spa Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Standard Spa Suite

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
2 bedrooms
  • 116 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Suite (Spa)

Superior Suite (Spa)

Superior Suite (Spa)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Ceiling fan
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Fridge, microwave, stovetop, coffee/tea maker

Standard Studio Suite (Spa)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
Jetted bath
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
HDTV
  • 119 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse | View from room

3 Bedroom Townhouse

Highlights

Balcony or patio
Air conditioning
Kitchen
Fridge
Dishwasher
HDTV
Washer/dryer
Blackout curtains
  • 180 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Escape Package - Standard Spa

Desk, blackout curtains, iron/ironing board, free WiFi

Escape Package - Standard Spa

Highlights

Balcony or patio
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
Jetted bath
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Pool
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Kitchen
Washer
4.2 out of 5, Very good, (782)
The price is NZ$325
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Cairns

At The Reef Retreat, you'll be 1 km (0.6 mi) from Palm Cove Beach and 12.2 km (7.6 mi) from James Cook University. Highlights at this aparthotel include in-room free WiFi, balconies and LCD TVs. .Each apartment features cable TV, a DVD player and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. A ceiling fan, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool, Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Palm Cove aparthotel, you'll be 13.6 km (8.5 mi) from Skyrail Rainforest Cableway and 30.1 km (18.7 mi) from Wildlife Sanctuaries & Zoos.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Vie Spa Palm Cove - 11 min walk - 1.0 km
  • Palm Cove Beach - 12 min walk - 1.0 km
  • Clifton Beach - 6 min drive - 4.8 km
  • Trinity Beach - 10 min drive - 9.7 km
  • Kewarra Beach - 12 min drive - 5.7 km

Getting around

  • Redlynch Station - 20 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 26 min drive

Restaurants

  • ‪Numi - ‬3 min walk
  • ‪Trinity Beach Tavern - ‬10 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬6 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach
The Reef Retreat offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at the business-friendly The Reef Retreat. Self parking is free.

This 4-star Cairns aparthotel is smoke free.

  • 32 guestrooms or units
  • 3 levels
  • Built in 1997
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
The Reef Retreat offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cairns aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Access via exterior corridors
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

Frequently asked questions

What is the cancellation policy at The Reef Retreat?

The Reef Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reef Retreat?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Reef Retreat on 4 Dec 2024 start from NZ$431.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reef Retreat?

Yep, The Reef Retreat has a free self car park.

Are there any beaches close to The Reef Retreat?

Yep, The Reef Retreat is a short 12-minute walk from Palm Cove Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Reef Retreat?

No, there is no spa at this property. Vie Spa Palm Cove is a short 11-minute walk away.

Does The Reef Retreat have a pool?

Yep, and guests love it! The Reef Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Reef Retreat a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at The Reef Retreat.

Is there a free airport shuttle available at The Reef Retreat?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at The Reef Retreat?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Reef Retreat?

No, only service animals are allowed.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 458 reviews" "
Rating 8 - Good. 157 out of 458 reviews" "
Rating 6 - Okay. 35 out of 458 reviews" "
Rating 4 - Poor. 13 out of 458 reviews" "
Rating 2 - Terrible. 2 out of 458 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Shay-lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Demi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Stayed 2 nights in Oct 2024

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older rooms but great size
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaak

Travelled with partner
Liked: Amenities
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecylia

Travelled with partner
This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

6/10 Okay

Jorge

Stayed 6 nights in Jun 2024

8/10 Good

Claire, Cincinnati

Travelled with family
Liked: Cleanliness, amenities
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy. The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Reef retreat excellent value.
Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Stayed 11 nights in May 2024

6/10 Okay

Helen

Good location
The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Stayed 2 nights in May 2024

8/10 Good

Selvan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, room comfort
Business Trip - Sales Rep Stay
Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort
Excellent position just off the beach, and lots of great restaurants nearby. Very quiet and relaxing, the pool is surrounded by large original trees, it’s like swimming in the rain forest.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nicole Fay

Travelled with partner
Liked: Cleanliness, amenities
Best place ever will be back again
Stayed 7 nights in Jan 2024

8/10 Good

Amy

Liked: Property conditions & facilities
This a great place to stay for a longer visit to the area. Room was very spacious and well appointed. There is a binder in the unit that details everything you need to know about the property (laundry) and surrounding area. Having access to laundry on the property was fantastic and the machines did a great job ($9 AUD). The Beach is just around the corner from the property - amazing paths with access to shops, restaurants -- ideal vacation spot - so laid back. Palm Cove is a gem - less than an hour to Port Douglas and the drive is so beautiful, yet very windy roads. Highly recommend Palm Cove area.
Stayed 6 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort
Great place to stay, with all you need.
The Reef Retreat was perfect for the few nights we were is Cairns. The pool and A/C made the heat a little more bearable and Jim was always available to assist with cabs/transport bookings and offer advice. 50m from the beach and the esplanade, which leads in both directions to a variety of excellent shops, bars and eateries.
Stayed 4 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
Lovely beach walks
Stayed 2 nights in Dec 2023

10/10 Excellent

alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent management. Restaurants near by. Cleanliness of units.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Beautiful room, loved the indoor/outdoor kitchen dining area. Loved the spa. Perfect location!