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Pendry West Hollywood

5.0 star property
Luxury hotel with full-service spa and bars/lounges

Photo gallery for Pendry West Hollywood

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 bars/lounges, lobby lounge, rooftop bar
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
The current price is NZ$802
includes taxes & fees
11 May - 12 May

Explore the area

Map
8430 Sunset Boulevard, West Hollywood, CA, 90069
  • Sunset Strip
    ‪8 min walk‬
  • Hollywood Boulevard
    ‪11 min walk‬
  • Melrose Avenue
    ‪5 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, Mobility Accessible (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Mobility Accessible (Sunset)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible King Room

View from room

Accessible King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Hill view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Sunset)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Two Bedroom Queen Suite

View from room

Studio Two Bedroom Queen Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 80 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Mobility Accessible (Studio)

Flat-screen TV

Suite, Mobility Accessible (Studio)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Hill view
  • 47 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline Two Bedroom King Suite

View from room

Skyline Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 94 sq m
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (Studio)

View from room

Suite (Studio)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Skyline Two Bedroom King Suite

Flat-screen TV

Deluxe Skyline Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 95 sq m
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Sunset Queen/Queen

View from room

Sunset Queen/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Piazza)

View from room

Room, 1 King Bed, Accessible (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Two Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Sunset Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • Hill view
  • 103 sq m
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hollywood Hills)

View from room

Room, 2 Queen Beds (Hollywood Hills)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • Hill view
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Pendry Suite)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Pendry Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 93 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Skyline One Bedroom Suite

View from room

Deluxe Skyline One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Piazza)

Flat-screen TV

Room, 2 Queen Beds (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Sunset)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • Hill view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline One Bedroom Suite

View from room

Skyline One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Skyline)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Piazza One Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Piazza One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Skyline King

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Skyline King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Queen/Queen

View from room

Deluxe Skyline Queen/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Four Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Sunset Four Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Hill view
  • 93 sq m
  • Sleeps 12
  • 2 Queen Beds, 1 Double Sofa Bed and 3 King Beds

View all photos for Suite, 3 Bedrooms (Pendry)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 3 Bedrooms (Pendry)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 155 sq m
  • Sleeps 7
  • 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Piazza)

View from room

Room, 1 King Bed (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hollywood Hills)

View from room

Room, 1 King Bed (Hollywood Hills)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Pillow-top bed
  • Hill view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

West Hollywood

A luxury stay in West Hollywood awaits you at Pendry West Hollywood, a recipient of the prestigious Conde Nast Hot List award in 2022. Within just a 15-minute stroll, you'll find popular places like Sunset Strip and Hollywood Boulevard. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Spa Pendry can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The fine-dining restaurant, Merois, is open for breakfast, lunch and dinner. Bar Pendry is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .This 5-property class West Hollywood hotel is 3.1 km (1.9 mi) from Hollywood Walk of Fame and 4 km (2.5 mi) from The Grove.

What's nearby

  • Sunset Strip - 8 min walk - 0.7 km
  • Hollywood Boulevard - 11 min walk - 0.9 km
  • Hollywood Walk of Fame - 4 min drive - 3.1 km
  • Melrose Avenue - 5 min drive - 4.3 km
  • The Grove - 5 min drive - 4.5 km

Getting around

  • Hollywood - Highland Station - 5 min drive
  • Downtown Burbank Station - 27 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 37 min drive

Restaurants

  • ‪The Comedy Store - ‬1 min walk
  • ‪Saddle Ranch Chop House - ‬2 min walk
  • ‪Carney's Restaurant - ‬2 min walk
  • ‪Joe's Pizza - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Pendry West Hollywood

Luxury hotel with full-service spa and bars/lounges
Pendry West Hollywood offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Pendry West Hollywood. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star West Hollywood hotel.

  • 1 building
  • 149 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 2300 sq ft of conference space
  • 214 sq. m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pendry West Hollywood offers 149 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Pendry has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Pendry West Hollywood is listed in the 2022 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 60 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Merois
  • Merois Rooftop Pool & Bar
  • The Sun Rose

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 2,300 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 46.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 60 per person
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pendry West Hollywood Hotel
Pendry West Hollywood West Hollywood
Pendry West Hollywood Hotel West Hollywood

Frequently asked questions

What is the cancellation policy at Pendry West Hollywood?

Pendry West Hollywood offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pendry West Hollywood?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Pendry West Hollywood on 11 May 2025 start from NZ$724.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pendry West Hollywood?

Yep, Pendry West Hollywood has secured covered valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to Pendry West Hollywood?

The closest beach to Pendry West Hollywood is Santa Monica Beach (14.9 km).

Is there a spa on site at Pendry West Hollywood?

Yep, Spa Pendry is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Pendry West Hollywood have a pool?

Pendry West Hollywood has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Pendry West Hollywood?

Pendry West Hollywood features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pendry West Hollywood a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Pendry West Hollywood.

Is Pendry West Hollywood family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Pendry West Hollywood is a hit with families.

Does Pendry West Hollywood serve breakfast?

Yeah, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pendry West Hollywood?

No, Pendry West Hollywood does not offer an airport shuttle service.

Is there a bar or restaurant at Pendry West Hollywood?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pendry West Hollywood?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Pendry West Hollywood?

Furry friends are welcome at Pendry West Hollywood, with food and water bowls on offer.

Pendry West Hollywood Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 373 out of 481 reviews
Rating 8 - Good. 60 out of 481 reviews
Rating 6 - Okay. 27 out of 481 reviews
Rating 4 - Poor. 16 out of 481 reviews
Rating 2 - Terrible. 5 out of 481 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was absolutely lovely especially through the wild fire event that surpassed. Will be coming back ! Pendry surpassed expectations in every way possible!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lacarya

Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Dec 2024

10/10 Excellent

joseph

Stayed 2 nights in Jan 2025

4/10 Poor

Michail

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a 5-star hotel anymore

Service has gotten way worse since the last time I stayed 6 months ago. Hotel did not give me the room I paid for initially. Gave me one without view and called it an upgrade. No service at the pool at all. $70 overnight parking fee is new. The valet folks scratched the flap of the car’s charging port because they couldn’t open it. Very unfortunate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabriya

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 4 nights in Nov 2024

10/10 Excellent

Pierre N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

babi

Stayed 1 night in Dec 2024

10/10 Excellent

Sivaram

Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was perfect!
Stayed 3 nights in Dec 2024

10/10 Excellent

John, Kansas City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this property. I had stayed previously at a Pendry hotel in San Diego. Since this was a business trip, I was not in the hotel very much at all. The service provided at the hotel was excellent and on par with any luxury brand. The room was clean and comfortable, with all the good amenities. I did not get a chance to eat at the hotel, but had a drink in the Pendry Bar, as well as on the roof top. Again, service was top notch. I will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff.
Stayed 2 nights in Dec 2024

4/10 Poor

murari, seattle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Monera

Liked: Cleanliness, staff & service, amenities
So much alcohol in the room clearing minibar for a day visit was a hassle
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Leyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Pendry West Hollywood. Great location, beautiful room and great hotel facilities. A special thank you to Zoe who made our stay extra special and went above and beyond for us during our stay - thank you :)
Stayed 4 nights in Nov 2024

8/10 Good

Hannah, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not provide any Expedia VIP benefits as we had expected, but the room we had was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I entered the hotel, the friendliest and most professional staff greeted us. The hotel has the most pleasant scent throughout.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Clio

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 5 nights in Nov 2024