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Pendry West Hollywood

5.0 star property
Luxury West Hollywood hotel in West Hollywood with a full-service spa
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pendry West Hollywood

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
The price is NZ$865
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
8430 Sunset Boulevard, West Hollywood, CA, 90069
  • Sunset Strip
    8 min walk
  • Riot House Restaurant & Bar
    1 min walk
  • Hollywood - Highland Station
    5 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    47 min drive

Room options

View all photos for Suite, Mobility Accessible (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Mobility Accessible (Sunset)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible King Room

View from room

Accessible King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Sunset)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Two Bedroom Queen Suite

View from room

Studio Two Bedroom Queen Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 80 sq m
  • City view
  • Sleeps 8
  • 2 Queen Beds, 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Mobility Accessible (Studio)

View from room

Suite, Mobility Accessible (Studio)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 47 sq m
  • Hill view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline Two Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Skyline Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 94 sq m
  • City view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (Studio)

View from room

Suite (Studio)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Skyline Two Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Skyline Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 95 sq m
  • City view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Sunset Queen/Queen

View from room

Sunset Queen/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Piazza)

View from room

Room, 1 King Bed, Accessible (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Two Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Sunset Two Bedroom King Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 103 sq m
  • Hill view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hollywood Hills)

View from room

Room, 2 Queen Beds (Hollywood Hills)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 33.1 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Pendry Suite)

Premium bedding, down duvets, pillow-top beds, minibar

Suite (Pendry Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Skyline One Bedroom Suite

View from room

Deluxe Skyline One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Piazza)

Flat-screen TV

Room, 2 Queen Beds (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Sunset)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 32 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline One Bedroom Suite

View from room

Skyline One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Skyline)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Piazza One Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Piazza One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Skyline King

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Skyline King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Queen/Queen

View from room

Deluxe Skyline Queen/Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Four Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Sunset Four Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 93 sq m
  • Hill view
  • Sleeps 12
  • 2 Queen Beds, 1 Double Sofa Bed and 3 King Beds

View all photos for Suite, 3 Bedrooms (Pendry)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 3 Bedrooms (Pendry)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 155 sq m
  • City view
  • Sleeps 7
  • 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Piazza)

View from room

Room, 1 King Bed (Piazza)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hollywood Hills)

View from room

Room, 1 King Bed (Hollywood Hills)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 32 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Similar properties

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4.7 out of 5, Exceptional, (1002)
The price is NZ$1,104
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

West Hollywood

A luxury stay in West Hollywood awaits you at Pendry West Hollywood, a recipient of the prestigious Conde Nast Hot List award in 2022. Within just a 15-minute stroll, you'll find popular places like Hollywood Boulevard and Sunset Strip. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The fine-dining restaurant, Merois, is open for breakfast, lunch and dinner. Bar Pendry is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, 24-hour gym, steam room and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .This 5-property class West Hollywood hotel is 3.1 km (1.9 mi) from Hollywood Walk of Fame and 4.7 km (2.9 mi) from Rodeo Drive.

What's nearby

  • Sunset Strip - 8 min walk
  • Hollywood Boulevard - 11 min walk
  • Hollywood Walk of Fame - 4 min drive
  • Melrose Avenue - 5 min drive
  • The Grove - 5 min drive

Getting around

  • Hollywood - Highland Station - 5 min drive
  • Downtown Burbank Station - 27 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 37 min drive

Restaurants

  • ‪The Comedy Store - ‬1 min walk
  • ‪Saddle Ranch Chop House - ‬2 min walk
  • ‪Carney's Restaurant - ‬2 min walk
  • ‪Joe's Pizza - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Pendry West Hollywood

Luxury West Hollywood hotel in West Hollywood with a full-service spa
Pendry West Hollywood offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Pendry West Hollywood. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star West Hollywood hotel.

  • 1 building
  • 149 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 2300 sq ft of conference space
  • 214 sq. m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pendry West Hollywood offers 149 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Pendry West Hollywood is listed in the 2022 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 60 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Merois
  • Merois Rooftop Pool & Bar
  • The Sun Rose

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 2,300 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 46.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 60 per person
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pendry West Hollywood Hotel
Pendry West Hollywood West Hollywood
Pendry West Hollywood Hotel West Hollywood

Frequently asked questions

What is the cancellation policy at Pendry West Hollywood?

Pendry West Hollywood offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pendry West Hollywood?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Pendry West Hollywood on 6 Jan 2025 start from NZ$782.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pendry West Hollywood?

Yep, Pendry West Hollywood has secured covered valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to Pendry West Hollywood?

The closest beach to Pendry West Hollywood is Santa Monica Beach (14.9 km).

Is there a spa on site at Pendry West Hollywood?

Yep, there is an onsite spa at Pendry West Hollywood. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Pendry West Hollywood have a pool?

Pendry West Hollywood has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Pendry West Hollywood?

Pendry West Hollywood features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pendry West Hollywood a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Pendry West Hollywood.

Is Pendry West Hollywood family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Pendry West Hollywood is a hit with families.

Does Pendry West Hollywood serve breakfast?

Yeah, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pendry West Hollywood?

No, Pendry West Hollywood does not offer an airport shuttle service.

Is there a bar or restaurant at Pendry West Hollywood?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Pendry West Hollywood?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Pendry West Hollywood?

Furry friends are welcome at Pendry West Hollywood, with food and water bowls on offer.

Pendry West Hollywood Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 436 reviews" "
Rating 8 - Good. 54 out of 436 reviews" "
Rating 6 - Okay. 27 out of 436 reviews" "
Rating 4 - Poor. 12 out of 436 reviews" "
Rating 2 - Terrible. 5 out of 436 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. The property and staff are all so nice. Lots of shops and restaurants close by too
Stayed 3 nights in Sep 2024

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great spot for dining options within walking distance. Property is clean and has a great atmosphere.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lee

Disliked: Amenities
Management here does not really care for their customers. After being out a whole day and coming back to my room at 4pm to change and shower for evening activities, my room was not cleaned. I had to use dirty towels to dry myself off. When you think of a 5-star experience in WeHo, this definitely does not come to mind! When I went to bring this issue up, I was lied to by front desk staff that they did not clean room since they wanted to maintain guest privacy and not enter my room unless I requested it to be cleaned. However, I was never told of this in check-in and this policy was not true when I asked the General Manager and others. When I went to bring this issue up, I was lied to by front desk staff that they did not clean room since they wanted to maintain guest privacy and not enter my room unless I requested it to be cleaned. However, I was never told of this in check-in and this policy was not true when I asked the General Manager and others. If it was a real policy, they should have been upfront when I came to the hotel. I did not have a do not disturb sign either outside of my door. In my follow up to this, I was ignored effectively and have yet to receive a call back / email back after I was supposed to talk to the GM more before I checked out (we had a brief convo as I was about to enter my uber to go out one day). I have tried to call and follow up after they said they would and have yet to speak with the GM or others to properly close out this out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Isidoro

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at The Pendry whenever we’re in LA. The customer service is outstanding, we’re always made to feel very welcome.
Stayed 4 nights in Sep 2024

8/10 Good

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, very colorful and vibrant
Stayed 2 nights in Sep 2024

10/10 Excellent

Alberto, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service - John front desk
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Justin Jame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and look forward to staying again.
Stayed 3 nights in Aug 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Dining and accommodations were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susanna

Stayed 2 nights in Jul 2024

8/10 Good

mellissa

Stayed 5 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

SEPPO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kayla

Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property. Elegant rooms and decor. Very friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Isidoro

Stayed 1 night in Aug 2024

10/10 Excellent

Isidoro

Stayed 1 night in Aug 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony, Toronto

Stayed 3 nights in Jul 2024

10/10 Excellent

Saman, newport coast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing stay and facilities. Gorgeous hotel, beautiful room, incredible view and best experience in Spa. Simply love it and going back for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke, Tustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Rooms were clean and large. The rooftop pool and restaurant were very nice, with nice panoramic views.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024