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Embassy Suites by Hilton San Diego Bay Downtown

4.0 star property
Family-friendly San Diego hotel in Downtown San Diego with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Diego Bay Downtown

Exterior
Surfing/boogie boarding
Indoor pool
Exterior
Suite, 1 King Bed with Sofa bed, City View

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
601 Pacific Hwy, San Diego, CA, 92101
  • Seaport Village
    3 min walk
  • USS Midway Museum
    8 min walk
  • Navy Pier
    8 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    11 min drive

Room options

View all photos for Luxury Suite, 1 King Bed, View

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Separate bedroom
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, Bay View

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, City View (Indulge)

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, City View (Indulge)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Bay View, Corner

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, Bay View, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Bay View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

42-inch LCD TV with satellite channels, TV, video game console

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View, Corner (Oversized)

42-inch LCD TV with satellite channels, TV, video game console

Suite, 1 King Bed, Bay View, Corner (Oversized)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Separate bedroom
  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Renovated in 2015
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video game console

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Water View)

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed (Water View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, City View

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video game console

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video game console

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Bay View

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, City View

42-inch LCD TV with satellite channels, TV, video game console

Premium Suite, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (2 Rooms)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Bay View (2 Double Beds with Sofa bed)

42-inch LCD TV with satellite channels, TV, video game console

Suite, Bay View (2 Double Beds with Sofa bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 56 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

San Diego

A family-friendly stay in the heart of San Diego awaits you at Embassy Suites by Hilton San Diego Bay Downtown. Within just a 10-minute stroll, you'll find popular attractions like Seaport Village and USS Midway Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Pacific Fish Company, serves American cuisine and is open for lunch and dinner. 5000 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this Downtown San Diego hotel include San Diego Convention Center and Port of San Diego.

What's nearby

  • Seaport Village - 3 min walk - 0.3 km
  • USS Midway Museum - 8 min walk - 0.7 km
  • San Diego Convention Center - 10 min walk - 0.8 km
  • Port of San Diego - 11 min walk - 1.0 km
  • B Street Cruise Ship Terminal - 11 min walk - 1.0 km

Getting around

  • Seaport Village Station - 4 min walk
  • San Diego Santa Fe Depot - 8 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 11 min drive

Restaurants

  • ‪Seaport Village - ‬4 min walk
  • ‪Flagship Cruises & Events - ‬8 min walk
  • ‪Manchester Grand Hyatt Grand Lobby Bar - ‬4 min walk
  • ‪Marina Kitchen - ‬7 min walk
  • ‪Mike Hess Brewing - Seaport Village - ‬4 min walk

About this property

Embassy Suites by Hilton San Diego Bay Downtown

Family-friendly San Diego hotel in Downtown San Diego with a fitness centre
Embassy Suites by Hilton San Diego Bay Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Embassy Suites by Hilton San Diego Bay Downtown. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton San Diego Bay Downtown was completed in March 2021.

This San Diego hotel is smoke free.

  • 341 guestrooms or units
  • 12 levels
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 1998
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton San Diego Bay Downtown offers 341 accommodations with MP3 docking stations and video game consoles. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Diego hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Hindi, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.99 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Dunkin Donuts
  • Pacific Fish Company

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.99 (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel San Diego Bay Downtown
Embassy Suites San Diego Bay Downtown
San Diego Embassy Suites
Embassy Suites Hilton San Diego Bay Downtown Hotel
Embassy Suites Hilton San Diego Bay Downtown

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Diego Bay Downtown?

Embassy Suites by Hilton San Diego Bay Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Diego Bay Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Diego Bay Downtown on 19 Dec 2024 start from NZ$370.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Diego Bay Downtown?

Yep, Embassy Suites by Hilton San Diego Bay Downtown has secured covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to Embassy Suites by Hilton San Diego Bay Downtown?

The closest beach to Embassy Suites by Hilton San Diego Bay Downtown is Mission Beach (10.1 km).

Does Embassy Suites by Hilton San Diego Bay Downtown have a pool?

Embassy Suites by Hilton San Diego Bay Downtown has an indoor pool.

What makes Embassy Suites by Hilton San Diego Bay Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton San Diego Bay Downtown.

Is Embassy Suites by Hilton San Diego Bay Downtown family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Embassy Suites by Hilton San Diego Bay Downtown is a hit with families.

Is there a free airport shuttle available at Embassy Suites by Hilton San Diego Bay Downtown?

No, Embassy Suites by Hilton San Diego Bay Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton San Diego Bay Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton San Diego Bay Downtown?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton San Diego Bay Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 763 out of 1129 reviews" "
Rating 8 - Good. 184 out of 1129 reviews" "
Rating 6 - Okay. 82 out of 1129 reviews" "
Rating 4 - Poor. 50 out of 1129 reviews" "
Rating 2 - Terrible. 50 out of 1129 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, and courteous staff. Very Professional
Stayed 3 nights in Aug 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Jul 2024

8/10 Good

Gloria, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Embassy Suites but was surprised at in addition to a resort fee there was a destination fee per day. Otherwise it was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great with a lovely sea view. Walkable distance to many attractions. Highly recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Patricio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in a fantastic location
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full service
Great full service facility for family weekend trip..
Stayed 3 nights in Aug 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for kids and great area within walking for food and things to do
Stayed 5 nights in Aug 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa X

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with partner
Liked: Staff & service, amenities
My husband and I arrived late at night and someone at the front greeted us immediately. We were given our room but it wasn’t the one we ordered (had two queen beds instead of one king bed). They said that they were sold out for the night but that we would get the room we ordered the next day. As promised, we got the room the next evening. There was mold on the tub in the bathroom and one of the towels had a blood stain. Our room was facing the train so we could hear them passing. The hotel had a great location to seaport village and USS Midway. In all it was an okay stay. We like that we got a 25$ a day credit to spend at the gift shop.
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrea D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tabitha, yucca Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking cost was more expensive than I expected. Room was great, breakfast was great. Staff were all very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with partner
The breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kolwer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE OF THIS PROPERTY!!! THEY WILL CHARGE YOUR CARD WITHOUT YOUR AUTHORIZATION. Checked in & was charged the normal $200 deposit on my CC. I checked out through the app, which told me nothing about having an outstanding balance or that I owed anything. Went to valet to get my car & the guy asked if I had checked out. I told him I did. Which I guess he didn't believe me since he had to call & ask the front desk. Upon that the front desk told him I had an outstanding balance of $4. I went back to the front ask to speak to the girl that was there. She told me I did have an outstanding balance of $4 because I had gone over my $200 deposit fee because of parking (which is expensive at $60 a night.) plus the destination fee (resort fee) & I had eaten at their restaurant. ALSO DO NOT EAT THERE! Food is expensive & the girl server that served us was extremely rude. Going back to my checkout, the girl charged my card the $4 I had outstanding. As I walked back to my car, I noticed that I was charged $300. I went back & spoke to the girl & was told she couldn't tell me why I had been charged $300. Then processed to tell me she would send it to her financing department. I then spoke to a manager name Michael which he processed to tell me he didn't know why they would charge me $300. This place is charging people without noticed or authorization. I just got off the phone with Hilton CS and was told the hotel should have not charged me $300. I will be reporting this to the BBB.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was excellent, the staff was nice and very clean. No complaints at all
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic, we stay here every year. My only suggestion is please upgrade your toilet paper. For as much as this place cost to stay at you should have more quality paper, especially for women, your TP is uncomfortable to use.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to restaurants, bay and enjoyed so much history in this area of hotel. Hotel kept clean and staff very polite. The food was healthy and good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated in a very convenient location. You can walk to the pier. The Cheesecake Factory is across the street. I loved the family ambience.
Stayed 1 night in Aug 2024