See all properties
Save

Graduate by Hilton New York

4.0 star property
Hotel with a 24-hour fitness centre, near Franklin D. Roosevelt Four Freedoms Park

Photo gallery for Graduate by Hilton New York

Rooftop terrace
Terrace/patio
Lobby
Exterior
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available
The current price is NZ$409
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
22 North Loop Rd, New York, NY, 10044
  • Central Park
    ‪11 min drive‬
  • Grand Central Terminal
    ‪12 min drive‬
  • Times Square
    ‪13 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Loft)

Flat-screen TV

Junior Suite, 1 King Bed (Loft)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Loft)

Flat-screen TV

Junior Suite, 1 King Bed (Loft)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Tempur-Pedic bed
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
3 bedrooms
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 130 sq m
  • Sleeps 6
  • 2 Single Beds and 2 King Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Mobility & Hearing, Roll-in Shower)

Presidential Suite, 1 King Bed with Sofa bed (Mobility & Hearing, Roll-in Shower) | Living area

Presidential Suite, 1 King Bed with Sofa bed (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Tempur-Pedic bed
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds (Graduate)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility & Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Roll-in Shower (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, Multiple Beds (Graduate)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility & Hearing)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Graduate)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Graduate)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds (Graduate)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Graduate)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Skyline View)

Junior Suite, 1 King Bed (Skyline View)

Junior Suite, 1 King Bed (Skyline View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Tempur-Pedic bed
Down duvet
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Grand Central New York

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (4871)
The price is NZ$406
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Hyatt Grand Central New York

About the area

New York

At Graduate by Hilton New York you'll be 0.9 km (0.5 mi) from Franklin D. Roosevelt Four Freedoms Park and 4.3 km (2.7 mi) from Grand Central Terminal. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .Panoramana Roof Top serves American cuisine and is open for brunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Roosevelt Island hotel include Central Park and Museum of Modern Art.

What's nearby

  • Central Park - 11 min drive - 6.9 km
  • Museum of Modern Art - 12 min drive - 7.6 km
  • Grand Central Terminal - 12 min drive - 8.0 km
  • Times Square - 13 min drive - 8.5 km
  • Madison Square Garden - 14 min drive - 9.1 km

Getting around

  • Roosevelt Island Tramway Roosevelt Island Station - 3 min walk
  • Long Island City Hunterspoint Avenue Station - 9 min drive
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Weiss Research Building Café - ‬11 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Granny Annie’s Bar & Restaurant - ‬5 min walk
  • ‪Starbucks - ‬10 min drive
  • ‪Brooklyn Pizza Masters - ‬11 min drive

About this property

Graduate by Hilton New York

Hotel with a 24-hour fitness centre, near Franklin D. Roosevelt Four Freedoms Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 3430 square feet (319 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and a garden are also featured at Graduate by Hilton New York. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 224 guestrooms or units
  • Conference rooms
  • 3430 sq ft of conference space
  • 319 sq. m of conference space
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Car service
  • Garden
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Graduate by Hilton New York offers 224 air-conditioned accommodations with a safe and complimentary bottles of water. Tempur-Pedic beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per night)
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anything at All
  • Panoramana Roof Top

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (3,430 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 per person
  • Valet parking fee: USD 70.00 per night
  • Nearby parking fee: USD 25 per night (4265 ft away)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

Property is also known as

Graduate New York
Graduate Roosevelt Island
Graduate By Hilton York York
Graduate by Hilton New York Hotel
Graduate by Hilton New York New York
Graduate by Hilton New York Hotel New York

Frequently asked questions

What is the cancellation policy at Graduate by Hilton New York?

Graduate by Hilton New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Graduate by Hilton New York?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Graduate by Hilton New York on 16 Mar 2025 start from NZ$328.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Graduate by Hilton New York?

Yep, Graduate by Hilton New York has valet parking for USD 70.00 per night.

What makes Graduate by Hilton New York a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Graduate by Hilton New York.

Does Graduate by Hilton New York serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Graduate by Hilton New York?

No, Graduate by Hilton New York does not offer an airport shuttle service.

Is there a bar or restaurant at Graduate by Hilton New York?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Graduate by Hilton New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Graduate by Hilton New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 760 reviews
Rating 8 - Good. 140 out of 760 reviews
Rating 6 - Okay. 43 out of 760 reviews
Rating 4 - Poor. 26 out of 760 reviews
Rating 2 - Terrible. 19 out of 760 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brandon, Manassas

Stayed 2 nights in Nov 2024

10/10 Excellent

MOIRA, STRATFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy to find
Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being so close to the big city but with a little seclusion from constant big city activity. Aerial tram to Manhattan was a few minute walk away and subway was only another 2 minutes. Will be staying here again next time back to NYC
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Stayed 3 nights in Nov 2024

10/10 Excellent

Tiara

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing city view from our room. I will come back again to visit The Big Apple!
Stayed 8 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Matteo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was on the beautiful water at Rosevelt Island. The minute we stepped in the staff was so friendly. They were amazing to us. We were able to upgrade to a suite for my daughter’s 21 birthday. Our suite was so clean, so beautiful, and the view was absolutely stunning. The food was so good, the atmosphere was so calm and we can’t wait to stay there again!
Stayed 1 night in Nov 2024

8/10 Good

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Amenities
Was a nice hotel and good location. Appreciated being close to ferry and tram to get to Manhattan. The continental breakfast coupon could use a little more variety.
Stayed 3 nights in Nov 2024

6/10 Okay

Zijia

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Staff is not kind
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Large rooms for nyc. Great views & quiet luxury. Great rooftop bar w unique view. Enjoy!
Stayed 5 nights in Nov 2024

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities, staff, service, beds, and restaurant. The only issue is that it is way too bare bones. If you need a snack or a beverage after hours your only option is to get all the way dressed and hoof it to Duane Reed … not a long walk but seems like a self service snack bar would go a long way. Especially for guests with children.
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Check in time took very long. Room was very dusty couldnt sleep all night...we ran out of there by 5am. Terrible stay
Stayed 1 night in Nov 2024

4/10 Poor

EDUARDO

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Service between of what you show on the app AND what you receive from hotel not serious as describes on the words written
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin E

Stayed 3 nights in Oct 2024

10/10 Excellent

nils-peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the best location for a hotel in NYC because of the quiet location and easy way to get to Manhattan. Rooms are spacious and breakfast is A la Carte. We will come back here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was GREAT
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great get away from manhattan but a team ride away!
Stayed 1 night in Nov 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed from the moment I entered the property. It is well-decorated and very appealing. Flyboy is a definite bonus! The staff was professional, friendly, and knowledgeable about activities nearby and how to access public transportation. They were engaging and gave great tips on my areas of interest in the city! The room was beautiful, clean, and quiet, which made for a relaxing stay. I will most definitely utilize the Graduate on all of my trips back to New York!
Stayed 5 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely but being on an island took a bit longer to get back and forth to manhattan
Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely gorgeous. The view I had from my room was amazing. The room was clean. The staff was friendly. I would definitely recommend to all my friends.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Housekeeping snafu; fine after that!
I arrived at 8pm and went to my room to find that housekeeping hasn't cleaned the room from the previous guest... the front desk apologized and quicky offered me another room, which was perfectly clean and ready for a new guest.
Stayed 1 night in Nov 2024