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Sheraton Niagara Falls

4.0 star property
Hotel with a 24-hour fitness centre, steps from Seneca Niagara Resort & Casino
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Niagara Falls

Lounge
Property amenity
Front of property
Suite
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    4 min walk
  • Conference Center Niagara Falls
    5 min walk
  • Niagara Falls State Park
    7 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed - double
Pillow-top bed
Blackout curtains
  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Lounge

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
Pillow-top bed
  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Cambria Hotel Niagara Falls
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (809)
The price is NZ$289
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Cambria Hotel Niagara Falls

About the area

Niagara Falls

Sheraton Niagara Falls puts you in the heart of Niagara Falls, steps from Seneca Niagara Resort & Casino and within a 10-minute stroll of Niagara Falls State Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Rainforest Cafe, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 11153 square feet (1036 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a gym, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Downtown Niagara Falls hotel include Observation Tower and Aquarium of Niagara.

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk
  • Niagara Falls State Park - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Aquarium of Niagara - 11 min walk
  • American Falls - 19 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Hard Rock Cafe - ‬8 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk

About this property

Sheraton Niagara Falls

Hotel with a 24-hour fitness centre, steps from Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 11153 sq ft of conference space
  • 1036 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Niagara Falls offers 391 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Premium cable televisions are provided. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Niagara Falls?

Sheraton Niagara Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Niagara Falls?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on 3 Nov 2024 start from NZ$183.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Niagara Falls?

Yep, Sheraton Niagara Falls has an uncovered self car park with in/out privileges for USD 21.60 per day.

Does Sheraton Niagara Falls have a pool?

Sheraton Niagara Falls has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

Does Sheraton Niagara Falls have a waterslide?

No, there is no waterslide at Sheraton Niagara Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What makes Sheraton Niagara Falls a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Niagara Falls.

Is Sheraton Niagara Falls family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Niagara Falls is a hit with families.

Does Sheraton Niagara Falls serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Sheraton Niagara Falls?

No, Sheraton Niagara Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Niagara Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Niagara Falls?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Niagara Falls?

No, only service animals are allowed.

Sheraton Niagara Falls Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1005 reviews" "
Rating 8 - Good. 256 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 78 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, super nice room and the pool area was wonderful. Only thing I would change is the parking is paid for separate for some reason.
Stayed 1 night in Aug 2024

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton took money from my credit card without
The worst hotel ever. Be careful. With then. They took my credit card and over charge my card and took like more than 10 days to fix the issue. Manager was so disrespectful and arrogant. And they don’t care about anything they just take my credit card and take the money like was free. They steal money from people .
Stayed 1 night in Jul 2024

4/10 Poor

Bill

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced. The breakfast was expensive and they suggested a 20 percent tip. It was a buffet where ypu serve yourself
Stayed 2 nights in Jul 2024

10/10 Excellent

JORGE, JUAREZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley was very kind in de Check In
Stayed 1 night in Jul 2024

10/10 Excellent

RAMAMUNI REDDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay at niagara downtown
overall it was a pleasant stay at sheraton niagara 3rd street. It was walkable to prospect point view to watch beautiful niagara falls in evening including fireworks at 10pm est.hotel personnel response was quick.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vijaya

Stayed 1 night in Jul 2024

10/10 Excellent

Mohit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rainforest Cafe, Starbucks is attached to the hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Quay

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The Rugs were ripped I tripped twice on them and most staff were rude except for one receptionist and one bar tender in rain forest I’m a silver elite will not return to this property I spent a lot of $$$
Stayed 3 nights in Jul 2024

4/10 Poor

Alejandro

Disliked: Property conditions & facilities
Suite was not like described in the pictures, looked old
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to convention center and the American falls
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John, MIDDLETOWN

Liked: Cleanliness, staff & service, property conditions & facilities
I think for a hotel to charge for parking is ridiculous.
Stayed 2 nights in Jul 2024

8/10 Good

Mark, Pacoima

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to main attractions
Stayed 5 nights in Jul 2024

6/10 Okay

Marina, Wexford

Stayed 1 night in Jul 2024

6/10 Okay

Regina

Travelled with partner
Disliked: Cleanliness, staff & service
great location. easy walk to Niagara Falls State Park. Staff was not very helpful when we checked in. Felt like I was bothering him when I asked a few questions.
Stayed 1 night in Jul 2024

8/10 Good

Ranjit, Ilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities, property is tired and in need of an uplift, however this did not impact our stay.
Stayed 4 nights in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would do it again.
Stayed 6 nights in Jul 2024

8/10 Good

Maribel

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Good location. Kid friendly. Hotal stay, ok. Old furnishings, smelly carpet.
Stayed 2 nights in Jul 2024

4/10 Poor

JYOTHSNA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many issues with the room that we are in. Toilet is leaking. Room smells and what not. Staff does not care despite letting them know about the issues. I still cant believe the experience. You guys ruined my vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Falls.
Stayed 2 nights in Jul 2024