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The Quay Hotel Lavender

3.0 star property
Hotel with a 24-hour front desk, near Mustafa Centre

Photo gallery for The Quay Hotel Lavender

Interior
Property entrance
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Lavender Street, 139, Singapore, SIN, 338739
  • Mustafa Centre
    ‪11 min walk‬
  • Bugis Street Shopping District
    ‪14 min walk‬
  • Orchard Road
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Fridge
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Singapore

At The Quay Hotel Lavender you'll be within just a 15-minute stroll of popular places like Mustafa Centre and Bugis Street Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Petite Menu, serves international cuisine. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free wired Internet in public areas and laundry facilities. There's also the convenience of self parking. .You'll be 3.7 km (2.3 mi) from Orchard Road and 3.8 km (2.4 mi) from Marina Bay Sands Skypark with a stay at this 3-property class Kallang hotel.

What's nearby

  • Mustafa Centre - 11 min walk - 0.9 km
  • Bugis Street Shopping District - 14 min walk - 1.2 km
  • Orchard Road - 5 min drive - 4.2 km
  • Marina Bay Sands Casino - 6 min drive - 4.6 km
  • Singapore National Stadium - 6 min drive - 4.0 km

Getting around

  • Bendemeer MRT Station - 4 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore (XSP-Seletar) - 21 min drive

Restaurants

  • ‪Cheng Mun Chee Kee Pig Organ Soup - ‬2 min walk
  • ‪Chye Seng Huat Hardware - ‬2 min walk
  • ‪Kok Kee Wanton Noodles - ‬2 min walk
  • ‪Prince Noodles - ‬2 min walk
  • ‪Lola Faye Cafe - ‬2 min walk

About this property

The Quay Hotel Lavender

Hotel with a 24-hour front desk, near Mustafa Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet. The Quay Hotel Lavender also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 105 guestrooms or units
  • 6 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Quay Hotel Lavender offers 105 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and hairdryers. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Petite Menu

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Quay Hotel Lavender

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

What is the cancellation policy at The Quay Hotel Lavender?

The Quay Hotel Lavender offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Quay Hotel Lavender?

Yep, The Quay Hotel Lavender has a self car park, for a fee.

Are there any beaches close to The Quay Hotel Lavender?

The closest beach to The Quay Hotel Lavender is Siloso Beach (8.4 km).

Is there a free airport shuttle available at The Quay Hotel Lavender?

No, The Quay Hotel Lavender does not offer an airport shuttle service.

Is there a bar or restaurant at The Quay Hotel Lavender?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Quay Hotel Lavender?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Quay Hotel Lavender?

No, pets and service animals are not allowed.

The Quay Hotel Lavender Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 266 reviews
Rating 8 - Good. 96 out of 266 reviews
Rating 6 - Okay. 72 out of 266 reviews
Rating 4 - Poor. 30 out of 266 reviews
Rating 2 - Terrible. 21 out of 266 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Good and private
Stayed 2 nights in Nov 2020

8/10 Good

Boon hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room assigned to me. Spacious
Stayed 1 night in Nov 2020

10/10 Excellent

Allagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Adeline, Singapore

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up !
All good except no carpark for guests...
Stayed 1 night in Mar 2020

10/10 Excellent

Tey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good👍
All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Stayed 2 nights in Feb 2020

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing stay!
Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Stayed 4 nights in Feb 2020

6/10 Okay

Thomas

Liked: Staff & service
ok for a short stay
Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
Stayed 1 night in Nov 2019

4/10 Poor

Dung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Jayshendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and Affordable!
It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Stayed 5 nights in Aug 2019

8/10 Good

Ice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent valuable for price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Not comfortable lot of road noise
The room was small not clean and had lot of road noise as the windows are not sound proof
Stayed 1 night in Jul 2019

6/10 Okay

ravi

Liked: Staff & service
Budget stay for business travel.
This is a good hotel for value of money. I traveled for business purposes and found the room to be very small. When I upgraded to the King bed room the space was not an issue. Internet speed is very good. Manage your breakfast time appropriately. Breakfast choice is limited but very well prepared. Service is excellent. The best part is the area based restaurants and hawker stalls. All great quality food.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to with ample parking spaces all around at night
Stayed 1 night in May 2019

6/10 Okay

Gerard

Disliked: Property conditions & facilities, room comfort
Staycation
Pricing similar to a 3.5 star hotel but conditions not up to standard.
Stayed 12 nights in Apr 2019

2/10 Terrible

WongLW

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff is rude and not welcoming at all. The toilet shower is so small The cabinet below the sink is rotten
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was near MRT At major intersection. Easy walk to some tourist sites. Food near at hand.
Stayed 7 nights in Mar 2019

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping mall and metro.helpful staff.room was comfortable.washroom was a little small but we had all we wanted.i have no complains.
Stayed 2 nights in Feb 2019

6/10 Okay

Irma Intan Ezliena

Disliked: Property conditions & facilities, room comfort
the room is terribly so small and it's difference from our experience stay in same hotel last 2 years.
Stayed 1 night in Mar 2019