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The Robertson House by The Crest Collection

4.0 star property
Riverwalk Singapore hotel in Singapore River with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Robertson House by The Crest Collection

Property amenity
Restaurant
Free minibar, in-room safe, desk, iron/ironing board
Restaurant
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The price is NZ$319
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Robertson Quay
    1 min walk
  • Fort Canning Park
    5 min walk
  • Clarke Quay Central
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | View from room

Deluxe Room Twin

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | View from room

Deluxe Room Queen

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, iron/ironing board

Premier Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club room with club lounge access

Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$386
for 1 night
includes taxes & fees
14 Jan - 15 Jan
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About the area

Singapore

The Robertson House by The Crest Collection places you in the centre of Singapore, steps from Singapore Repertory Theatre and within a short 5-minute stroll of Fort Canning Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. 4 meeting rooms and limo/town car service are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Singapore River hotel include Sri Thendayuthapani Temple and Clarke Quay Central.

What's nearby

  • Fort Canning Park - 5 min walk
  • Clarke Quay Central - 9 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 2 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Dutch Colony Coffee - ‬1 min walk
  • ‪Moc Quan - ‬2 min walk
  • ‪Wine Connection Cheese Bar - ‬1 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk

About this property

The Robertson House by The Crest Collection

Riverwalk Singapore hotel in Singapore River with a 24-hour fitness centre
The Robertson House by The Crest Collection offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Robertson House by The Crest Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 336 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (SGD 7.90 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Robertson House by The Crest Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 40 for adults and from SGD 20 for children
  • Covered self-parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

Frequently asked questions

What is the cancellation policy at The Robertson House by The Crest Collection?

The Robertson House by The Crest Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Robertson House by The Crest Collection?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Robertson House by The Crest Collection on 3 Jan 2025 start from NZ$319.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Robertson House by The Crest Collection?

Yep, The Robertson House by The Crest Collection has a covered self car park for SGD 7.9 per day. Onsite parking is limited.

Are there any beaches close to The Robertson House by The Crest Collection?

The closest beach to The Robertson House by The Crest Collection is Siloso Beach (5.2 km).

Does The Robertson House by The Crest Collection have a pool?

Yep, and guests love it! The Robertson House by The Crest Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

Does The Robertson House by The Crest Collection serve breakfast?

Yep, our visitors give top marks to the buffet brekkie here! Available daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Robertson House by The Crest Collection?

No, The Robertson House by The Crest Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Robertson House by The Crest Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Robertson House by The Crest Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Robertson House by The Crest Collection?

No, pets and service animals are not allowed.

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 246 reviews" "
Rating 8 - Good. 76 out of 246 reviews" "
Rating 6 - Okay. 16 out of 246 reviews" "
Rating 4 - Poor. 8 out of 246 reviews" "
Rating 2 - Terrible. 8 out of 246 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lai Sim

Liked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool with long hours to enjoy it
Stayed 1 night in Sep 2024

10/10 Excellent

Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, quiet, but close to the busy parts of Singapore. The hotel is new and clean, and the staff is very friendly. Recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yvonne

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very clean, well serviced hotel with a lovely pool to refresh in. I would not hesitate to recommend.
Stayed 5 nights in Sep 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the Quays, walking distance to many restaurants and bars. Clean and tidy hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Yew Gin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast during a weekday and room was available by 2pm. I liked the cleanliness and design of the room. Just right for me and my partner.
Stayed 1 night in Sep 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best locations and the staff were so helpful. Very convenient for first timers :)
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t ready until past the check in time and then when we were allowed in, the room smelt so badly we had to request a change. The new room was perfect and everything else went very smoothly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Skip

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great pick on a stay where we really did not know the area. Close walk to subway (where you can get to anywhere) and a nice walk along the water to Roberts Quay. We picked right!
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you work out the geography it's a great location. 5 minutes to the metro, 10 minutes walk to Clarkes Quay 20 minutes to Chinatown.
Stayed 4 nights in Sep 2024

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location where jogging and convenient to go dinner and downtown
Stayed 6 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very tired and in need of renovation
Stayed 2 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The tiny room smelled bad and the room service excluded new towels - didn’t like the place at all - not four star
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how people can rate this hotel a 10. I booked based on those reviews. This is a very standard 3 star hotel and it’s fine for what it is. The rooms are ok - bit dated. Wallpaper was pealing and scratch marks on the walls. Bathroom was basic. Bed was fine for a night - definitely nothing special. Room had a damp smell. Pool area was ok. Lobby is basic. Staff were courteous and polite. I arrived early from a 19 hour flight. I knew and wasn’t expecting to get a very early check-in so was hoping I could take a shower, leave my bags, and head off sightseeing. Although there’s a pool and gym - no shower facilities! That was disappointing. Again - it’s a 3 star hotel at best and I got what I paid for although I was expecting better based on others feedback and reviews.
Stayed 1 night in Aug 2024

6/10 Okay

Yick Ling

Travelled with family
Liked: Cleanliness
Location was convenient for dining options. But check in and check out was a bit slow. Often seen one staff with many customers waiting. Basin and toilet bowl in the room is also a bit low , have to bend my back alot.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good place, very near Clarke Quay. The staff were helpful and friendly. The room was small but comfortable and had good air condition . The pool was good but lacked beds. The pool bar charged 28 Singapore dollars for 2 small diet cokes , which was far to expensive.
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Terrible condition with bad smell
It was really the worst experience with staying in this hotel. The floor smells terrible and the room cleaning service missing the room throughout the stay. Requested to clean up the room while going out, and once coming back after 2 hours, it was still not yet cleaned and had to ask to clean up again and waited outside. Also, the floor of the lifts were very wet due to people from swimming pool. Won’t think will stay again while next trip. Very unfortunate experience
Stayed 3 nights in Aug 2024

8/10 Good

Anjela

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Aurora

Liked: Staff & service, property conditions & facilities
Alright
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location for exploring Singapore. However, be aware it took an hour to check in to the hotel. The staff confirmed they over book the hotel, so they have to hunt the hotel for available rooms. So some customers, may end up disappointed. Poor Customer Service from management, which should not reflect on the great service from individuals at the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Afifa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute colonial decor
Stayed 2 nights in Jul 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pool area. Other facilities a bit disappointing.
Stayed 6 nights in Jun 2024