6/10 Okay
Sheri
Travelled with family
22 Sept 2024
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel. Very convenient area. Room was not as clean as we had hoped - some stains on comforters, and light switches all had grime/dirt on them that we cleaned off. Room temperature was great and easily controlled. However the hotel was very noisy. When we checked in there was another couple complaining about the noise and asking to switch rooms. We also dealt with very loud and inconsiderate people above us but we knew the hotel was booked to capacity so didnt ask about a change. Other guess were outside our door and banging doors in the very early morning around 4:00 and 5:00 a.m. we were told there would be complimentary coffee in AM, but not decaf was available which was a little disappointing. There also was supposed to be a pool, and we were told when we checked in that was unavailable.
Nice hotel overall, but for the price we paid it was definitely lacking in the amenities, convenience and cleanliness areas.
Sheri
Stayed 1 night in Sep 2024