4/10 Poor
Amy
Travelled with family
20 Feb 2025
Liked: Staff & service
The room we stayed in was terrible we paid additional for a balcony room and the balcony was full of industrial stuff on the outside so we only had the tiniest of balcony couldn’t fit 2 people comfortably on it yet we paid extra to have it my sister got the same room and had a massive balcony
There was someone else’s hair in the shower so this was not cleaned properly
The parking was terrible and hard to get into
Buffet breakfast was terrible for $40 per person we could have gone elsewhere there was not much variety bacon eggs sausages cold hash browns baked beans mushrooms were the only hot options
We called the front desk and some lady answered we asked for a bucket of ice as we were celebrating my husbands 40th birthday and I was told they are to busy if I wanted it I could come down to the restaurant and get it myself!! Worst service ever
Overall not worth the $400 we paid for a night and definitely won’t be back or recommend to anyone
Only good thing about our stay was August she was amazing and has beautiful customer service the other staff should take a leaf out of her book because the rest of them are rude
Amy
Stayed 1 night in Feb 2025