4/10 Poor
Toni
Travelled with family
26 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Read the Reviews!!! I didn’t until after my stay and had all the same issues as others. The room was not clean there was rubbish under the beds, no top sheet and mattress protectors were stained. Hole in the ceiling. Beds are on wheels that don’t lock so roll around as you sit and lay on them as the room is not carpeted. The rubbish bins were not cleaned just a new bag put in over top of the yuck. You have to be a contortionist to use the toilet paper that is positioned on the same wall as the toilet. Key cards are inserted and half the time didn’t work especially in the elevator. If you need to leave your luggage in a holding area you run the risk of it being stolen as it’s not staffed you put it in and take it out yourself along will all the other ppl staying there. $100 bond has not been returned after 1 week of stay I’ve emailed with no response as yet. However the staff were all friendly and we had no trouble with them and the location of the hotel was fabulous with Spencer st station just up the road and lots of eateries around. Will not stay here again but will definitely look for places around this area again.