See all properties
Save

The St. Regis Singapore

5.0 star property
Luxury Singapore hotel in Orchard with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Singapore

1 bedroom, premium bedding, minibar, in-room safe
Presidential Suite, 1 Bedroom
Meeting facility
Exterior
Presidential Suite, 1 Bedroom | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Parking available
  • Bar
  • Housekeeping
The price is NZ$785
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
29 Tanglin Road, Singapore, 247911
  • Orchard Tower
    5 min walk
  • ION Orchard
    10 min walk
  • Singapore Botanic Gardens
    12 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    27 min drive

Room options

View all photos for Specialty Suite, 1 Bedroom Larger Suite

Specialty Suite, 1 Bedroom Larger Suite | Living room

Specialty Suite, 1 Bedroom Larger Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for St Regis, Suite, 1 Bedroom

St Regis, Suite, 1 Bedroom | Living room

St Regis, Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Caroline Astor Suite, 1 Bedroom Suite

Caroline Astor Suite, 1 Bedroom Suite | Living room

Caroline Astor Suite, 1 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Penthouse, 1 King Bed, Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Large Room

2 Double Beds, Large Room

2 Double Beds, Large Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 335 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Living area

Premier Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 135 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Four Seasons Hotel Singapore

Pool
Hot tub
Spa
Kids pool
4.8 out of 5, Exceptional, (1001)
The price is NZ$1,217
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Four Seasons Hotel Singapore

About the area

Singapore

A luxury stay in the heart of Singapore awaits you at The St. Regis Singapore. Within a 20-minute stroll, you'll find popular places like Orchard Road and Singapore Botanic Gardens. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Remede Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The steakhouse, The Astor Grill, serves French cuisine and is open for breakfast, lunch and dinner. Astor Bar is the hotel's own bar. Enjoy the 24-hour gym, Hot tub and sauna. 14412 square feet (1339 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Orchard hotel include Marina Bay Sands Casino and Gardens by the Bay.

What's nearby

  • Orchard Tower - 5 min walk
  • ION Orchard - 10 min walk
  • Singapore Botanic Gardens - 12 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 5 min drive

Getting around

  • Orchard Boulevard Station - 7 min walk
  • Kempas Baru Station - 32 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪Astor Bar - ‬1 min walk
  • ‪Shinji by Kanesaka - ‬1 min walk
  • ‪Yan Ting - ‬1 min walk
  • ‪Basilico - ‬3 min walk

About this property

The St. Regis Singapore

Luxury Singapore hotel in Orchard with 2 restaurants
The St. Regis Singapore offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14412 square feet (1339 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The St. Regis Singapore. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Singapore hotel is smoke free.

  • 299 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 14412 sq ft of conference space
  • 1339 sq. m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The St. Regis Singapore offers 299 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Remede Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (SGD 45 per day)
  • Valet parking on site (SGD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 48 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Astor Bar
  • The Astor Grill
  • The Drawing Room
  • Yan Ting

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,412 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 February 2025 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 per person
  • Airport shuttle fee: SGD 210 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: SGD 45 per day
  • Valet parking fee: SGD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Singapore St. Regis
St. Regis Singapore
St. Regis Singapore Hotel
St Regis Singapore
The St. Regis Singapore Hotel Singapore
St Regis Singapore
The St. Regis Singapore Hotel
The St. Regis Singapore Singapore
The St. Regis Singapore (SG Clean)
The St. Regis Singapore Hotel Singapore

Frequently asked questions

What is the cancellation policy at The St. Regis Singapore?

The St. Regis Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Singapore?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The St. Regis Singapore on 20 Dec 2024 start from NZ$785.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Singapore?

Yep, The St. Regis Singapore has a self car park for SGD 45 per day.

Are there any beaches close to The St. Regis Singapore?

The closest beach to The St. Regis Singapore is Siloso Beach (5.8 km).

Is there a spa on site at The St. Regis Singapore?

Yep, Remede Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The St. Regis Singapore have a pool?

The St. Regis Singapore has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The St. Regis Singapore?

The St. Regis Singapore features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes The St. Regis Singapore a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The St. Regis Singapore.

Is The St. Regis Singapore family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as children's slippers and childcare services in the guestrooms, it's no surprise that The St. Regis Singapore is a hit with families.

Are there hot tubs in the rooms at The St. Regis Singapore?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Singapore serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis Singapore?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The St. Regis Singapore?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from February 8 2025 until June 1 2025 (completion date subject to change).

What time are check-in & check-out at The St. Regis Singapore?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Singapore?

No, pets are not allowed.

The St. Regis Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 918 reviews" "
Rating 8 - Good. 182 out of 918 reviews" "
Rating 6 - Okay. 64 out of 918 reviews" "
Rating 4 - Poor. 23 out of 918 reviews" "
Rating 2 - Terrible. 14 out of 918 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis Singapore has it all. Wonderful and friendly staff, excellent food at both the Chinese and Astor Restaurants, rooms large, airy and very comfortable. Near to large shopping outlets with readily available taxis should one require to explore further areas.
Stayed 4 nights in Sep 2024

8/10 Good

Rungnapha

Liked: Cleanliness, property conditions & facilities
Nice big room but only 1 usb plug. Cant you afford the $10 to equip eveey power outlet with a usb socket? This is 2024, not 1971.
Stayed 2 nights in Sep 2024

10/10 Excellent

Farzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel with interesting art, meticulously maintained by professional, and very courteous staff; breakfast buffet is excellent views from the room and pool were nice Near a good mall with grocery store and several restaurants
Stayed 3 nights in Jul 2024

6/10 Okay

MAZLIN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Stay That Ruined Our Family Time
Bad start - booked two rooms but hotel only registered one room which was not even in my name, as the main occupant (but my son's) - how strange and it was not rectified despite having written to the hotel via this app as well as to the butler's service who got in touch with my son (to my email of coz since I was the one booking) - very disappointing. In both instances, I reiterated our request for connecting rooms as we had planned a family gathering, even if it was just 4 adults and a baby. Later, the "error" was only semi-rectified at check-in, after much hassle. Then to rub salt into wound, our rooms were not connected but just side by side - how unexpectedly disappointing. Didn't the girl at check-in not understand simple English? Or insufficiently trained perhaps. Needless to say, we insisted on connecting rooms - otherwise our main purpose of booking at this supposedly esteem establishment for a cosy, long-awaited family gathering would be meaningless. We only managed to get into our connecting rooms at 6pm ++ The hotel would not even grant a late check-out, citing that it is fully booked (but strangely, the day-before occupants were allowed to leave at 4pm ++, when we had already made a booking for connecting rooms). It is sad to be sidelined in our own country. We received better services in 3 & 4 star hotels elsewhere in the world. Rooms are cosy & comfortable. Exceptional amenities, befitting the price we paid. G8 concierge services. Not coming back though.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 6 nights in Jul 2024

6/10 Okay

Anthony Richard

Travelled with family
Disliked: Property conditions & facilities
In summary: It is disappointing to pay premium five star hotel rates for the St Regis Singapore. The hotel is very long overdue a refurbishment. Things are in bad shape, faulty and dirty. Some staff are rude. We had a suite and a second room for our kids. The Bad: - The hotel is very much in need of a refurbishment. Whilst it was clearly top notch in its day it is just too old now. - When we first walked into the suite the aircon controller was half hanging open with exposed wires (see photos). I showed it to the concierge but it was not repaired during our entire five night stay. The aircon did not work properly as when we would put It back in its place something must have been pushing the buttons from behind so the room was always ice cold. - The buttons on the control panel on the one bedside table did not do anything (see photo). To switch anything on or off could only be done from the other side. - The desk had a number of gouges and stains showing how old the pace is (see photos). - The bedroom telephone was absolutely filthy (see photo). - We decided to spend an afternoon a the pool where there is an old guy who is the attendant and helped by an elderly lady. Besides being extremely rude and unpleasant and clearly hating their jobs the guy could not be bothered to fix up the sun umbrellas which were both in bad shape but repairable. He could have brought fixed umbrellas but could not be bothered. See photos. The Good; - Other than the two swimming pool at
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan Carlos Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as St. Regis use to do !
Stayed 2 nights in Jul 2024

10/10 Excellent

Eamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Superior culinary expertise, brilliant food without any fuss or stress. Genuinely kind, polite and helpful staff. From check in to check out EVERYTHING was top notch. The staff really make this hotel, they’re the best in the business. Wonderfully comfortable beds, spacious rooms, very well appointed decor. And the art on display is fabulous. Thank you, St. Regis Singapore staff, management and owners. We look forward to returning soon.
Stayed 3 nights in Jun 2024

2/10 Terrible

Leo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid unless you want your items damaged
Worst hotel stay of my life. I used their laundry service, they ruined 3 of my tshirts by stapling through them with a stapler which they use to tag clothes, and despite holes clearly aligning with the staples used, they claim it wasn’t them and take no responsibility. Totally unprofessional and disappointing; especially considering the price paid for the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kiran Tisha, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the hotel. The staff are very friendly and efficient in their work. They went out of the way to make sure that I had an amazing time celebrating my birthday on 24th June. They made our stay so memorable. I wish everyone at the hotel all my very best for their future endeavours. THANK YOU SO MUCH FOR EVERYTHING 🙏.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander, ST Johns

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve been to this year!! Keep it in guys. Great job 👏
Stayed 3 nights in Jun 2024

2/10 Terrible

Leo

Business traveller
Disliked: Staff & service
Avoid! Terrible experience. Damaged my clothes.
I had a terrible experience at St Regis Singapore. 3 of my expensive designer tshirts were damaged by the laundry team. I gave my clothes to laundry service on Thursday morning; on Friday afternoon i was told 3 tshirts have holes in them (which they definitely didn’t have before). They claimed it wasn’t them and it must have happened before i gave the clothes to laundry because ‘they have experience’. I requested to see the clothes, and it turned out the hotel uses stapler to staple tags to the clothes labels. The ‘holes’ in question were actually holes from a stapler where the hotel staff stapler thought my 3 Tshirts. Despite the clear evidence, hotel is claiming no responsibility and their only excuse is ‘experience’ and that due to their experience it could not have happened. Shocking and disappointing. I exchanged a couple of emails with the hotel director of operations, but was only offered Marriott points that would only be equivalent of c. 150usd. The Tshirts in question are worth in excess of 1,000USD. I refused the points and requested email contact to someone higher up, for the past month received no response. No responsibility or accountability is being taken by the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

muzaffar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try St Regis
Good Value For Money very close to Orchard Road
Stayed 5 nights in Apr 2024

4/10 Poor

Brett A

Liked: Amenities
The worst St. Regis in the Asia Pacific region by a wide margin. Completely understaffed and in very much in need of a retrofit.
Stayed 8 nights in Apr 2024

6/10 Okay

HARRISON

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Service is very slow
Stayed 1 night in Mar 2024

10/10 Excellent

Vhorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and hospitality here was probably the best experience we ever had as a family. Would totally go back here again on my next trip. The staff were super nice to us every time we come in and out of the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marco

Stayed 4 nights in Mar 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put everything was outstanding, and the buffet was the best I have ever had. Staff beyond outstanding.
Stayed 3 nights in Mar 2024

8/10 Good

Stephanie, South Glastonbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, spacious with quite comfortable beds, blackout curtains and a refreshing shower. The setup for the shower needs work, however-- water escapes every time, making the need to sop up puddles. The walls are somewhat thinner than you would expect-- neighbors coughing, etc. Beautiful lobby and pool. I would go back next time in Singapore-- proximity to Orchard Rd is fabulous yet without all the hustle and bustle.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Stayed 3 nights in Feb 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay. Comfortable. At. Regis was an excellent gateway to enjoy the city of Singapore.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mayyan

Stayed 1 night in Jan 2024

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
I liked the butler service coffee in the morning but the cups were too small
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Staff was so helpful during this difficult trip with my Mother
Stayed 1 night in Jan 2024